Water Main Break Floods Several Homes in Menlo Park

9/21/2017 (Permalink)

SERVPRO of Palo Alto was called to respond to a major water main break in Menlo Park that affected six homes on two adjacent streets close to downtown Menlo Park, causing major water damage, and requiring major water restoration. Within one hour, SERVPRO of Palo Alto responded to two homes that were severely damaged. Upon arrival, our SERVPRO team immediately started to pump out the groundwater that had seeped through the homes' foundations. It was a disaster! There was over two feet of water in the unfinished crawlspaces of two of the homes - basically a muddy mess. Our crews worked simultaneously at the homes to get the water out as quickly as possible. We arrived after 10pm and didn't leave till after 4:30AM!

The water was extracted and pumped out, and SERVPRO of Palo Alto made sure no other potential secondary damage could occur from the standing water.

Our teams came out the next day and installed the proper equipment to dry out the framing under the homes: dehumidifiers and air movers. Over the next several days, we worked with a total of six homes that needed our help with their flooding, damaged contents, damaged drywall and flooring. Our heroes are here to help rain or shine, night or day!

Locally Owned Company with National Resources

SERVPRO of Palo Alto can respond immediately to your water damage emergency, regardless of the scope or size of the damage. We are part of a national network of over 1,600 Franchises with special Disaster Recovery Teams placed strategically throughout the country to respond to large-scale events and disasters.

Whether your water emergency occurs in a big-box store, a home, a condo, or a small office building, we will respond quickly to mitigate the damage and manage the water restoration project through to its completion. Reach SERVPRO of Palo Alto by dialing 650-800-3448.