How SERVPRO Helps You Recover After Fire Damage

1/20/2021 (Permalink)

After experiencing a fire damage event, many homeowners don't know what to do, where to begin, how to rebuild, or recuperate from such a loss. A family may be displaced for months while their homes are being completely rebuilt, or be facing partial reconstruction and major cleanup.

For homeowners in  Palo Alto, Atherton, Redwood City, Menlo Park, and North Fair Oaks, SERVPRO of Palo Alto will help you throughout the entire process.

The first thing you should do after such a loss is speak with your insurance company. Clarify your policy, and hopefully your loss will be covered. Something to think about while writing up a policy (and prior to a natural disaster) is documenting your contents before such a loss can ravage your home. Taking pictures of your furniture, electronics, major belongings and creating lists of your valuables can literally save you when you are trying to recoup your losses and make an insurance claim of what has been damaged or burnt.

If you are one of the lucky ones where the fire didn't completely consume your home, your insurance company will suggest calling a professional fire cleanup and water restoration company.

SERVPRO of Palo Alto will work closely with you and your insurance claims representatives to clean up your home and contents, salvage what is able to be saved, and inventory what is determined to be a total loss. We will remove the heavy smoke odor from your property and belongings and coordinate dry cleaners and other relevant contractors who can help repair your home. We will treat you and your property with great care and respect throughout the process.

Our fire damage restoration services include:

• Inspection and Fire Damage Assessment
• Immediate Board-Up and Roof Tarp Service (if needed)
• Water Removal and Drying (if water damage is present)
• Removal of Smoke and Soot from All Surfaces
• Cleaning and Repair
• Fire Restoration

Every smoke and fire damage situation is a little different,  and each requires a unique solution tailored for the specific conditions.  We have the equipment, expertise, and experience to restore your home damaged by fire, water, or mold. At SERVPRO of Palo Alto, we treat our customers with empathy and respect. Call us at 650-800-3448 today!