SERVPRO of Palo Alto: Training Certifications

1/18/2021 (Permalink)

People often ask why they should hire SERVPRO of Palo Alto, in the event water damage restoration, fire damage restoration, mold removal, or mold remediation services are needed in Palo Alto, Menlo Park, or Stanford, California. There are several reasons. One the top is, SERVPRO of Palo Alto restoration technicians have expert training and certification necessary to treat water damage, fire damage, smoke and soot damage, and mold damage quickly and effectively.

The following is an overview of the certifications held by the damage restoration professionals at SERVPRO of Palo Alto. These certifications assure you that retaining SERVPRO of Palo Alto to serve your water damage, fire damage, mold remediation, and smoke and soot damage needs in Palo Alto, Menlo Park, and Stanford is the right decision for you, your family, or your business.

ASD - Applied Structural Drying Technician - This certification teaches restoration technicians the effective, efficient and timely drying of water-damaged structures and contents. Intensive hands-on training is done in order to facilitate appropriate decision making within actual home structures in order to learn how to correctly dry them down.

ECTP - Employee Certification Training Program -  This SERVPRO certification involves crew training course covers topics including roles and responsibilities, job-site processes, core products and SERVPRO equipment knowledge. Additionally, technicians are trained in water training, which covers topics ranging from basic water damage procedures, to an introduction to more advanced topics such as psychrometry and microbiology.

FSRT - Fire & Smoke Damage Restoration Technician - This certification concentrates on the technical procedures for successfully completing the restoration of a fire and smoke damaged environment. Technicians with this certification know how to combine technical procedures with a practical approach to managing the job site.

IICRC Certified Firm - SERVPRO of Palo Alto is an IICRC Certified Firm, which means several things. IICRC certified technicians set themselves apart through training, experience, and comprehensive examination.  An IICRC Certified Firm must first employ one or more IICRC certified technicians, and apply with the IICRC to become a Certified Firm. Certified Firms are the only cleaning, restoration and inspection companies listed in the IICRC locator. They also promise to adhere to the IICRC Code of Ethics, be current in their business insurance and licensee requirements, and can proudly display the IICRC logo on their company website and vehicles.

OCT - Odor Control Technician - Technicians with this certification are knowledgeable about olfaction and odor, odor sources, detection process, theory of odor control, equipment, chemical options and applications. They also know how to address odors caused from biological sources such as decomposition, urine contamination, and mold, combustion sources such as fire and smoke damage, and chemical sources such as fuel oil spills or volatile organic chemicals.

RRP - Lead-Based Paint Activities and Renovation - The EPA’s Renovation, Repair and Painting Rule (RRP) means that SERVPRO of Palo Alto is certified by the EPA (or an EPA authorized state), and that we use certified renovators who are trained by EPA-approved training providers and follow lead-safe work practices.

WRT - Water Damage Restoration Technician -  This certification shows that restoration technicians have education in the science and practice of water damage restoration. This includes extraction, basic containment and basic mold procedures. It also means that residential and commercial maintenance personnel have the background to understand the procedures necessary to deal with water losses, sewer backflows, and contamination such as mold.

The professional technicians at SERVPRO of Palo Alto pride themselves on their education and certifications. Their education allows them to take care of your property as if it were their own.

Experiencing water loss, fire loss, mold damage, or smoke and soot? Call SERVPRO of Palo Alto today at (650) 800-3448 24 hours a day!