Rising waters, Resilient homes: Battling floods in Stanford Hills with SERVPRO® of Palo Alto

8/22/2023 (Permalink)

When nature unleashes its fury, homes are put to the ultimate test. Floods have the power to wreak havoc on properties, leaving homeowners grappling with the immediate and long-term consequences. At SERVPRO® of Palo Alto, we understand Stanford Hills residents' challenges when water invades their haven. In this article, we explore the impact of floods on homes, water restoration's vital role, and how our team implements cutting-edge techniques to reclaim properties from water's grip. Together, we'll uncover the path to resilience and restoration as we extend our assistance to Stanford Hills, Los Altos, and Greenmeadow. Let's dive in and learn how we stand strong against rising waters.

The impact of floods and water damage in Stanford Hills homes

Immediate devastation by floods

When floods strike your Stanford Hills home, the immediate devastation is overwhelming. The sudden surge of water inundates your living spaces, leaving behind chaos and destruction. Furniture, electronics, and personal belongings are quickly submerged, leading to significant damage.

The standing water poses immediate safety risks, making navigating your home hazardous for you and your family. Electrical appliances and wiring may be compromised, increasing the potential for electrical shocks and fires. In such dire circumstances, your safety becomes the top priority, and evacuating your home may be necessary.

Additionally, the relentless force of floodwaters can weaken your property's foundation and structure. Wooden beams may become waterlogged and rot, while metal components may rust and loir strength. The stability of your walls may be compromised, exacerbating the overall damage.

In the face of such immediate devastation, taking swift action and seeking professional intervention is crucial. You need to ensure your safety and protect your property from further deterioration. That's where SERVPRO of Palo Alto comes in. With our expertise, advanced equipment, and skilled team, we stand ready to face the challenges of flood restoration head-on and help you restore your home to its former glory.

Health and safety concerns

When your Stanford Hills home experiences water damage from flooding, health and safety concerns immediately arise. Floodwaters are not only intrusive but also potentially hazardous. The water may carry contaminants, bacteria, and even sewage, posing significant health risks to you and your family.

Exposure to contaminated floodwaters can lead to various illnesses and infections, including gastrointestinal issues, skin infections, and respiratory problems. Mold growth can also become a serious concern after flooding, as stagnant water and moisture create an ideal breeding ground for mold spores.

Electrical hazards are another major safety concern. Floodwaters can damage electrical systems, leading to the risk of electrical shocks and fires. Attempting to navigate through standing water in your home with compromised electrical systems can be life-threatening.

In the face of such health and safety risks, it is essential to prioritize your well-being and that of your family. Avoid contact with floodwaters whenever possible and refrain from using electrical appliances until inspected and deemed safe by a professional.

Seeking immediate flood restoration services from SERVPRO of Palo Alto is crucial to minimize health risks and ensure a safe living environment. Our team is equipped with the necessary protective gear and expertise to handle contaminated floodwaters safely. We take every precaution to safeguard your health while restoring your home to its pre-flood condition. Your safety is our top priority throughout the restoration process, and we are here to support you every step of the way.

Structural damage

When floods ravage your Stanford Hills home, one of the most concerning consequences is the potential for significant structural damage. The force of floodwaters can wreak havoc on your property's very foundation and framework, compromising its stability and integrity.

Wooden components, such as beams and support structures, can become waterlogged and weakened. Over time, this water saturation can lead to rot and decay, weakening the overall structure of your home. Additionally, moisture can promote the growth of mold and mildew, further deteriorating the wooden elements.

Metal components, including nails, screws, and reinforcements, may corrode and lose strength due to prolonged exposure to floodwaters. This corrosion weakens the connections within the structure, making it susceptible to collapse or failure.

Even concrete and masonry materials are not immune to the effects of flooding. The force of the water can erode and compromise concrete foundations and walls, leading to cracks and structural instability.

The cumulative impact of these structural damages can be severe, requiring extensive repairs and renovations to restore the safety and stability of your home. Without timely intervention, the integrity of your property may be compromised, making it unsafe for occupancy. In the aftermath of flooding, it is crucial to assess the structural damage and enlist the help of professionals like SERVPRO of Palo Alto. Our experienced team can thoroughly inspect your property and implement the necessary repairs to restore its structural integrity. From reinforcing weakened beams to repairing cracked foundations, we are committed to ensuring that your Stanford Hills home is safe and secure once again.

Mold growth

Mold growth is a major concern in the aftermath of flooding in your Stanford Hills home. The excessive moisture and damp conditions created by floodwaters provide an ideal breeding ground for mold spores, which can spread rapidly and pose significant health risks. Mold can grow on various surfaces, including walls, ceilings, floors, carpets, and furniture. It releases airborne spores that can be inhaled, leading to respiratory problems, allergies, and other health issues, especially for those with pre-existing respiratory conditions or weakened immune systems.

Beyond health concerns, mold growth can also cause extensive damage to your property. It can stain and deteriorate surfaces, leading to costly repairs and replacements. Moreover, it can weaken building materials, compromising the structural integrity of your home.

Timely mold remediation is crucial to prevent further damage and safeguard your family's health. SERVPRO of Palo Alto utilizes specialized equipment and techniques to identify and safely remove mold from your home. Our certified technicians take necessary precautions to contain the mold and prevent it from spreading to unaffected areas during remediation.

Preventing mold growth after flooding is essential. Properly drying and dehumidifying your home is crucial to eliminate moisture and create an inhospitable environment for mold. Our team at SERVPRO of Palo Alto is well-equipped to handle mold remediation and implement preventive measures to ensure your home remains mold-free.

Property value decline 

After a flood in Stanford Hills, property value decline is a significant concern for homeowners. The visible damage and potential long-term consequences of water damage can deter prospective buyers, affecting the property's perceived value. Flood-damaged homes often have visible signs of destruction, such as water stains, warped flooring, and crumbling walls. These issues can create an unfavorable first impression, making it challenging to attract potential buyers.

The need for extensive repairs and renovations to restore the property to its pre-flood condition can be costly. Homebuyers may hesitate to invest in a property that requires significant financial outlay for restoration.

Moreover, the history of flooding in the area can have a lasting impact on property values. Even if the property is repaired and restored, buyers may still be wary of future flood risks, leading to lower offers and reduced demand. The decline in property value can also result in financial challenges for homeowners looking to sell their homes after flooding. They may find it difficult to recoup their investment and may have to sell at a loss. 

Addressing water damage promptly and thoroughly is crucial to mitigate the decline in property value. Seeking professional flood restoration services from SERVPRO of Palo Alto can help minimize the visible damage and prevent long-term consequences, increasing the chances of maintaining or enhancing the property's value. By acting swiftly and ensuring comprehensive restoration, homeowners can present their Stanford Hills property in its best possible condition, restoring buyer confidence and preserving its market value.

SERVPRO of Palo Alto's flood restoration techniques

Rapid water extraction 

Rapid water extraction is critical in flood restoration, especially in Stanford Hills homes impacted by flooding. When faced with standing water on your property, time is of the essence, as stagnant water can quickly lead to extensive damage and mold growth. At SERVPRO of Palo Alto, we understand the urgency of water removal. Our team arrives promptly at your property with powerful pumps and advanced water extraction equipment to swiftly remove standing water. We prioritize efficiency and precision to minimize damage and prevent further deterioration.

The rapid water extraction process begins immediately after our arrival. Our skilled technicians diligently pump out the water from affected areas, including basements, living spaces, and crawl spaces. We use specialized equipment to extract water from carpets, furniture, and other porous materials prone to water absorption. By quickly removing standing water, we reduce the likelihood of structural damage, prevent the spread of water to unaffected areas, and inhibit mold growth. Our swift response helps to mitigate the impact of flooding and sets the foundation for a successful restoration process.

Additionally, our water extraction techniques are safe and non-invasive, allowing us to efficiently restore your home without causing unnecessary disruptions. We strive to minimize the inconvenience and stress for you and your family during restoration.

Rapid water extraction is the first step in our comprehensive flood restoration services. Once the standing water is removed, we proceed with thorough drying and dehumidification to ensure your Stanford Hills home is completely dry and ready for the next phase of restoration.

Thorough drying and dehumidification

Thorough drying and dehumidification are crucial to flood restoration in Stanford Hills homes. After the rapid water extraction, moisture can still linger within building materials, leading to potential long-term damage and mold growth. Thorough drying is essential to completely dry all affected areas, reducing the risk of further structural deterioration and microbial infestations.

At SERVPRO of Palo Alto, we employ advanced dehumidifiers and air movers to facilitate the drying process. These high-powered machines effectively draw out moisture from walls, floors, and other surfaces, creating an environment inhospitable for mold growth. Our team strategically places this equipment to target specific areas, ensuring a comprehensive and efficient drying process.

Thorough drying goes beyond removing visible water; it addresses hidden moisture pockets within walls and beneath the flooring. Our certified technicians use specialized tools such as infrared cameras to detect moisture that may not be apparent to the naked eye. By identifying and addressing these hidden moisture areas, we prevent potential problems that could arise if they were left untreated. Our team monitors the drying progress regularly, adjusting the placement and operation of equipment as needed to ensure optimal results. This meticulous approach ensures that all moisture is effectively eliminated, reducing the risk of future structural damage and mold growth.

Thorough drying and dehumidification are essential in our flood restoration process, as they lay the foundation for successful property restoration. By combining rapid water extraction with advanced drying techniques, SERVPRO of Palo Alto delivers comprehensive flood restoration services that protect your Stanford Hills home from the devastating effects of water damage and set the stage for a seamless recovery process.

Professional content cleaning 

Professional content cleaning is crucial to flood restoration in Stanford Hills homes. After a flood, your belongings, including furniture, clothing, and cherished items, can be heavily impacted by water damage. Our team at SERVPRO of Palo Alto understands the value of your possessions and is committed to salvaging as much as possible through specialized content-cleaning techniques.

Our content cleaning process begins with thoroughly assessing your belongings to determine the extent of the damage. We categorize items based on their condition and prioritize salvageable ones for immediate cleaning and restoration. We employ various cleaning methods depending on the content type and the water damage level. We use advanced cleaning solutions and equipment to remove stains, odors, and contaminants from fabric items, such as clothing and upholstery. Delicate items receive gentle hand cleaning to ensure their preservation.

Electronics and appliances damaged by water undergo meticulous cleaning and drying to prevent further damage and electrical hazards. Our team takes great care in handling these items to ensure their safety and functionality. We also offer specialized document and photo restoration services, aiming to salvage valuable papers and cherished memories affected by the flood. We strive to restore documents and photographs to their original condition through a delicate and precise process.

At SERVPRO of Palo Alto, we understand your emotional attachment to your belongings and are dedicated to treating them with the utmost care and respect. Our content cleaning experts work diligently to restore as many of your belongings as possible, alleviating some of the stress and heartache caused by the flood.

Mold Remediation

Mold remediation is a critical step in flood restoration to ensure the safety and health of occupants in Stanford Hills homes. Mold growth is a common consequence of flooding, as the lingering moisture creates an ideal environment for mold spores to thrive. At SERVPRO of Palo Alto, our mold remediation process begins with thoroughly inspecting your property to identify the extent of mold growth and its source. Our certified technicians use specialized equipment, such as infrared cameras, to detect hidden mold in walls, ceilings, and other concealed areas.

Once identified, we contain the affected areas to prevent the spread of mold spores to unaffected parts of your home. We use negative air machines and physical barriers to isolate the contaminated spaces, creating a controlled environment for the remediation process. Our team then removes the mold-infested materials using safe and effective techniques. We follow industry standards and best practices to ensure proper handling and disposal of mold-contaminated materials, reducing the risk of cross-contamination. 

After the mold's physical removal, we thoroughly cleaned the affected surfaces using specialized cleaning agents, ensuring the complete elimination of mold spores and their by-products, such as musty odors. To further prevent future mold growth, we implement drying and dehumidification techniques to eliminate excess moisture and humidity. Creating a dry and barren environment minimizes the chances of mold recurrence.

Our team takes every precaution to protect your health and safety throughout mold remediation. We use personal protective equipment (PPE) to safeguard our technicians and ensure that the remediated areas are safe for reoccupation after the process.

Structural repairs 

Structural repairs are a critical component of flood restoration in Stanford Hills homes. Flooding can cause significant damage to the foundation and framework of a property, compromising its stability and safety. At SERVPRO of Palo Alto, we understand the importance of restoring the structural integrity of your home to ensure a safe and secure living environment.

Our experienced team of professionals thoroughly assesses the structural damage caused by the flood. We identify weakened beams, damaged supports, and compromised walls and floors. We aim to address these issues promptly and effectively to prevent further deterioration.

Depending on the extent of the damage, our structural repairs may involve reinforcing weakened beams, replacing damaged supports, and repairing cracked or compromised walls and foundations. We use high-quality building materials and adhere to industry standards to ensure the integrity of the repairs. Throughout the structural repair process, we prioritize safety and precision. Our team takes every precaution to protect our technicians and your property during the repair. We use proper safety equipment and follow best practices to ensure a safe working environment.

Our skilled technicians have the expertise and tools to complete structural repairs efficiently and effectively. We work diligently to restore your home to its pre-flood condition, allowing you to return to a safe and stable living space. By addressing structural damage promptly, we prevent further problems that could arise if the damage is left untreated. Proper structural repairs are essential for your home's long-term health and its occupants' well-being.

At SERVPRO of Palo Alto, we take pride in providing comprehensive flood restoration services, including thorough structural repairs. Our goal is to restore your Stanford Hills home to its pre-flood condition, providing you with the peace of mind and comfort you deserve after the challenges of flooding.

Extending assistance to Los Altos and Greenmeadow

Water damage restoration in Los Altos 

Water damage restoration in Los Altos is a crucial service SERVPRO of Palo Alto provides. When water disasters strike homes in Los Altos, our experienced team responds promptly to mitigate the damage and restore properties to their preloss condition. Upon arrival, we conduct a thorough assessment of the water damage, identifying the extent of the affected areas and potential sources of moisture. Our certified technicians use advanced equipment to extract standing water and begin drying immediately.

Thorough drying and dehumidification are essential to prevent further damage, such as mold growth and structural deterioration. Our team strategically places industrial-grade dehumidifiers and air movers to expedite drying and thoroughly dry all affected areas.

We also conduct content cleaning and restoration, salvaging belongings affected by water damage whenever possible. Our team uses specialized techniques to clean and restore furniture, clothing, electronics, and other possessions, helping homeowners recover their valued items.

Additionally, we address any necessary repairs to restore the property's structural integrity. Our team ensures a comprehensive restoration process, from fixing damaged walls and flooring to reinforcing weakened structures. Throughout the water damage restoration in Los Altos, we communicate transparently with homeowners, informing them about the progress and steps involved. We work closely with insurance providers to assist with the claims process, making the restoration journey as smooth as possible for homeowners.

At SERVPRO of Palo Alto, we aim to help homeowners in Los Altos recover from water disasters and restore their properties to safe and comfortable living spaces. With our expertise, advanced equipment, and commitment to excellence, we stand ready to provide top-notch water damage restoration services to the Los Altos community.

Expert flood restoration in Greenmeadow

When floods wreak havoc in Greenmeadow, homeowners need a reliable and skilled team to address the aftermath. At SERVPRO of Palo Alto, our expertise in flood restoration extends to the Greenmeadow community, offering swift and effective solutions to protect properties and residents. Upon receiving your call, our certified technicians promptly responded to assess the flood damage in Greenmeadow homes. We understand the urgency and the need for immediate action, and we arrive equipped with specialized equipment to begin the restoration process without delay.

Our comprehensive flood restoration services in Greenmeadow encompass everything from rapid water extraction to thorough drying and dehumidification. Our industrial-grade dehumidifiers and air movers work diligently to eliminate moisture from affected areas, preventing mold growth and structural issues. We understand the emotional toll flood damage can take on homeowners in Greenmeadow, and we strive to provide compassionate and transparent communication throughout the restoration journey. Our team keeps you informed about the progress and takes the time to address any concerns you may have.

With SERVPRO of Palo Alto's expert flood restoration services in Greenmeadow, you can trust that your property is in capable hands. We are dedicated to safeguarding properties and residents, ensuring a seamless and successful restoration process. Count on us to be your reliable partner in overcoming the challenges of flood damage in Greenmeadow, and rest assured that your home will be restored to its pre-flood condition with our expertise and dedication.

SERVPRO of Palo Alto

SERVPRO of Palo Alto is a locally owned and operated franchise that provides top-notch flood restoration services, water damage restoration, and mold remediation in Palo Alto, Stanford Hills, Los Altos, and Greenmeadow areas. With years of experience in the industry, our team of certified technicians is committed to delivering excellence in every restoration project we undertake.

At SERVPRO of Palo Alto, we understand homeowners' challenges when disasters strike their properties. Our mission is to provide swift and efficient restoration services, helping homeowners recover from water damage, floods, and mold infestations. We are available 24/7, ready to respond to emergencies and provide immediate relief to our community. As a part of the SERVPRO franchise network, we have access to state-of-the-art equipment, industry-leading training, and a wealth of resources to handle any scale restoration project. Our team is IICRC certified, ensuring that we adhere to the highest industry standards and best practices in all aspects of restoration.

We take great pride in our transparent and compassionate approach to customer service. Our team communicates openly with homeowners throughout the restoration process, guiding them through the steps involved and assisting with insurance claims. We prioritize customer satisfaction and strive to exceed expectations in every restoration endeavor. SERVPRO of Palo Alto is dedicated to making a difference in our community by providing expert flood restoration, water damage restoration, and mold remediation services. When disaster strikes, trust us to be your reliable partner in restoring your property and peace of mind. With our commitment to excellence, professionalism, and genuine care for our customers, we are ready to serve and support you in times of need. For more information about our flood restoration services, visit our official website.

SERVPRO of Palo Alto Helps Local Businesses and Economy Recover After Floods

5/23/2023 (Permalink)

Blog Summary: SERVPRO of Palo Alto is committed to providing the highest quality of service to help local businesses and the economy of Palo Alto recover quickly and effectively after a flood. Their experienced team of specialists and advanced flood restoration technology is designed to help businesses and homes in Palo Alto protect their property from flood damage and get back on their feet. 

PALO ALTO, CA – SERVPRO of Palo Alto, a leading water damage restoration company, helps local businesses and the economy of Palo Alto recover after devastating floods. With a reliable, experienced team of specialists and the latest flood restoration technology, SERVPRO of Palo Alto provides the high-quality flood restoration services needed to get businesses and the community back on their feet.

SERVPRO of Palo Alto is Dedicated to Helping the Community

SERVPRO of Palo Alto is committed to providing the highest quality of service in the industry. With their experienced technicians and advanced flood restoration technology, SERVPRO of Palo Alto is helping local businesses and the economy of Palo Alto recover from the effects of flooding.

At SERVPRO of Palo Alto, the team understands the importance of helping the community recover from a disaster. They are committed to providing the highest quality service to help local businesses and the economy of Palo Alto get back on track after a flood.

How to prepare for a flood? 

Businesses can take proactive steps to prepare for a flood by ensuring that their building has adequate drainage, installing a sump pump, and waterproofing their property. Additionally, businesses should create an emergency plan that outlines how to respond in the event of a flood, and make sure that employees are aware of the plan. Finally, businesses should consider investing in flood insurance to help cover the cost of damages and repairs in the event of a flood. By taking these proactive steps, businesses can help minimize the impact of flooding on their property and operations.

SERVPRO of Palo Alto Provides Comprehensive Flood Restoration Services

SERVPRO of Palo Alto is equipped to handle all aspects of flood restoration in Palo Alto, from water extraction and drying to dehumidification and odor removal. Their experienced team of specialists is available 24/7 to respond to urgent flood damage restoration needs, ensuring that local businesses and the economy of Palo Alto get the help they need quickly and effectively.

SERVPRO of Palo Alto also offers a range of preventative services to help businesses and homes in Palo Alto avoid costly flood damage in the future. From sump pump repair to waterproofing, SERVPRO of Palo Alto can help businesses and homes protect their property from flood damage.

The Impact of SERVPRO of Palo Alto on Local Businesses and the Economy of Palo Alto

The impact of SERVPRO of Palo Alto’s flood restoration services on local businesses and the economy of Palo Alto cannot be underestimated. By helping local businesses and homes recover quickly and effectively from flood damage, SERVPRO of Palo Alto is helping the economy of Palo Alto stay strong and resilient in the face of disaster.

At SERVPRO of Palo Alto, the team takes pride in its commitment to helping local businesses and the economy of Palo Alto stay strong and resilient in the face of disaster. Their experienced team of flood restoration specialists is dedicated to providing the highest quality of service to help local businesses and the economy of Palo Alto recover quickly and effectively after a flood.

About SERVPRO of Palo Alto

SERVPRO of Palo Alto is a leading water damage restoration company in Palo Alto, California. SERVPRO of Palo Alto specializes in water extraction and drying, dehumidification, odor removal, and preventative services. With their experienced team of specialists and the latest in flood restoration technology, SERVPRO of Palo Alto is dedicated to helping local businesses and the economy of Palo Alto and Los Altos recover quickly and effectively after a flood. For more information about SERVPRO of Palo Alto, please visit www.SERVPROpaloalto.com or call (650) 800-3448.

Common issues after flooding and their solutions through restoration services in Menlo Park, CA

5/23/2023 (Permalink)

Blog Summary: SERVPRO of Palo Alto is the preferred choice for flood restoration services in Menlo Park, CA. They are accredited and certified and have a reputation for providing professional and quality service. They are available 24/7 and can respond quickly to any flooding emergency.

Flooding and its effects on properties in Menlo Park, CA

Exposed to extreme precipitation, the region faces episodes of destructive floods that can cause extensive damage to properties. In such situations, SERVPRO® of Palo Alto knows that not only are belongings at risk of being ruined but the structural integrity of buildings may also be compromised. The consequences of flooding go beyond immediate physical damage and can lead to additional problems such as mold growth, property harm, and electricity issues.

Common issues after flooding

When flooding occurs, it can cause a variety of issues that need to be addressed. These include:

Mold growth: In the presence of wet conditions, mold can rapidly spread throughout a residence. This not only causes substantial damage to the affected areas but also poses health risks to the occupants. Mold can lead to respiratory problems and other health difficulties, making it essential to address the issue promptly.

Water damage: Flooding can result in seepage into walls, floors, and ceilings, causing destruction to the foundation and leading to spoilage and deterioration. The excessive moisture infiltrating the building materials can weaken their structural integrity over time, requiring thorough inspection and repairs to ensure the stability of the property.

Structural damage: The architecture of a home is also vulnerable to significant damage during floods. The force and pressure exerted by floodwaters can lead to the destruction of walls, roofs, and floors, further compromising the overall structural soundness.

Electrical issues: Floodwaters can pose risks to the electrical systems within properties. Water intrusion into the wiring and circuitry can cause short circuits and other electrical issues. This not only disrupts power supply but also increases the potential for electrical hazards. 

Restoration services in Menlo Park, CA

When it comes to restoring properties after a flood in Menlo Park, CA, it is crucial to hire a professional restoration service that understands the importance of comprehensive steps. At SERVPRO of Palo Alto, they pride themselves on being the preferred choice for flood restoration services in the area. Their team of experts is equipped to handle all aspects of the restoration process, ensuring a thorough and effective outcome.

Mold remediation: A professional restoration service will be able to identify and remove any mold that has grown due to flooding. They will also be able to take preventive measures to ensure that mold does not grow in the future.

Water damage restoration: A professional restoration service will be able to extract any standing water from the affected areas and dry and dehumidify the area to prevent further damage. They will also be able to repair any structural damage due to flooding.

Structural restoration: When selecting a flood restoration company in Menlo Park, it is essential to consider their credentials, experience, and responsiveness. At SERVPRO of Palo Alto, they are accredited and certified, demonstrating their commitment to industry standards and best practices. They understand the urgency of flood emergencies and are available 24/7, ready to respond promptly to your needs.

Electrical restoration: A comprehensive approach extends to electrical restoration as well. Whether it's replacing or repairing damaged components, they prioritize the safety and functionality of your electrical infrastructure.

Choosing the right company for flood restoration services

When selecting flood restoration services in Menlo Park, it is essential to consider their credentials, experience, and responsiveness. At SERVPRO of Palo Alto, they are accredited and certified, demonstrating their commitment to industry standards and best practices. They understand the urgency of flood emergencies and are available 24/7, ready to respond promptly to your needs.

Their professionalism and dedication to quality service set them apart. They prioritize customer satisfaction and aim to minimize the damage caused by flooding. By entrusting your flood restoration needs to SERVPRO of Palo Alto, you can rest assured that your property is in capable hands.

SERVPRO of Palo Alto: The preferred choice for flood restoration services in Menlo Park, CA

In conclusion, the importance of restoration services after a flood cannot be overstated. They not only reduce the damage inflicted but also ensure the safety and mold-free environment of your property. For reliable and comprehensive flood restoration services in Menlo Park, CA, choose SERVPRO of Palo Alto. 

Contact Information

If you have experienced flooding and require flood restoration services, contact SERVPRO of Palo Alto today.

Phone: (650) 800-3448

Email: office@SERVPROpaloalto.com, zkareem@SERVPROpaloalto.com

Flood restoration services for homes and businesses in Sunnyvale, CA

3/16/2023 (Permalink)

Blog Summary: SERVPRO of Palo Alto shares facts about flooding in California.

SERVPRO® of Palo Alto provides storm and flood restoration services for homeowners and businesses when severe weather strikes. When disaster hits close to home, reach out to the team that is tried and proven for damage disaster cleanup and restoration services in the Bay area.

California flood facts

Concern over water management in California shifts between dealing with too little water and managing too much water. The swing from drought to deluge and then back to drought can be challenging for public entities, businesses, and private citizens. Drought and flooding have a devastating impact and present significant challenges.

The size of the state, an aging public works system, numerous agencies involved in the endeavor, and the high risk of flooding make flood management very complicated and a financial drain of public and private resources. These basic facts about flooding in California and the Bay area will help residents understand and prepare for flooding in their neighborhoods and community.

Fact: Flood risk is statewide

Severe flooding has been part of California’s history from its earliest days. The “Great Flood” of 1862 is renowned for its destructive impact on homes and businesses and the loss of life. It is estimated that approximately 4,000 people, or 1% of the state’s entire population, perished in the flood event. 

Flooding is still a risk hazard in California. Flood management efforts have been extensive in modern times, but flooding is still a problem. As recently as 2017, a state of emergency was declared in 52 of California’s 58 counties. The Governor’s response was prompted by widespread damage from winter storms and flooding.

California is a beautiful state because of its magnificent mountains, verdant valleys, and stunning coastline. These geological features and the expanse of the state make the region subject to some degree of flooding. This conclusion is borne out by the reality that since the early 1990s, every one of the 58 counties in California has been declared at least one time to be a federal flood disaster area.

Research and analysis of the widespread risk hazards of flooding reveal the vulnerability of the state to flood damage. One in five Californians (7.3 million), $575 billion in buildings and homes, and $7.5 billion in crops are located in areas with a 1 in 500 chance of experiencing a flood damage event in any given year.

What homeowners and businesses can do to address flood risks

Government officials and policymakers tasked with risk analysis and flood management highlight recent dramatic fluctuations in the climate: “Recent years have shown how variable California’s weather and hydrology can be. The four-year stretch of 2012 through 2015 was the driest since statewide record-keeping began in 1896. Just a year later, 2017 is on track to be among one of the wettest years on record, with precipitation in the northern part of the state registering more than 200 percent of normal at the end of February.”

By embracing a strategy that recognizes the risk of both drought and flooding, the homeowner and business owner can always be prepared. A state of constant readiness brings peace of mind during calm weather, as well as confidence in the midst of severe drought or flooding.

Start by making an emergency readiness plan for the drought and the deluge. The plan should include an evacuation plan, a meet-up strategy, long-range walkie-talkies in case phones are down, and a list of important phone numbers for basic services and contact persons. Other essentials include a well-stocked first aid kit, LED flashlights, batteries, two weather band radios, toiletries, hygiene supplies, water, imperishable food, essential medicines, and rain gear. This list is just a start. Contact the local Red Cross for more information about disaster preparedness.

In anticipation of storm damage or flood damage, prequalify a reputable, locally owned property damage cleanup and restoration company before disaster strikes. Drought brings with it both the threat of wildfire and the risk of landslides and flooding when the skies finally open up. SERVPRO of Palo Alto is locally owned. The team of fire, smoke, water, and flood damage restoration specialists is available 24/7, 365 days a year, including holidays. One call has a crew of IICRC-certified professionals arriving on the scene in about an hour. They bring the necessary equipment, state-of-the-art technology, advanced cleaning techniques, and powerful EPA-approved disinfecting, sanitizing, and deodorizing products to make the home or business clean, safe, and healthy for humans and pets.

To learn more about Sunnyvale, CA, flood restoration services, email office@SERVPROpaloalto.com. SERVPRO of Palo Alto can also be reached by phone at (650) 800-3448.

The communication plan: An important strategy for staying safe during a flood damage disaster

2/14/2023 (Permalink)

Blog Summary: SERVPRO of Palo Alto highlights a seven-step plan to ensure effective communication during an earthquake, wildfire, or flash flood.

SERVPRO® of Palo Alto provides flood restoration services to homeowners and businesses in the Bay area. When disaster strikes, preparedness is the key to successfully maneuvering the challenges that might arise.

A property damage disaster such as an earthquake, wildfire, or flash flood gives residents in the affected area little warning to prepare for and respond to appropriately. This suddenness of a natural disaster necessitates that residents be prepared in advance to respond to the immediate effects of the disaster. If the disaster is a flash flood, roads may be impassable, public utilities may be temporarily offline, and families and friends may be separated.

An emergency response plan is essential for survival when a disaster strikes. One of the most critical components of a ready plan is a solid communication plan. Communication brings people together, reduces chaos and confusion, calms and comforts those in distress, and enables victims to take control of a terrible situation.

An action plan, a communication strategy, and a central meeting place in case the family becomes separated are critical in the aftermath of a disaster. These tips will help families face the challenges of wildfire, earthquake, severe weather, or flash flood.

Components of a communication strategy

A strategy is a carefully thought-out plan with specific goals in mind. A “communication strategy” is a plan to ensure everyone is able to communicate with each other in a worst-case scenario. All hindrances, setbacks, and hurdles are taken into consideration, and Workarounds are put in place. Effective communication will prevent chaos and confusion. Effective communication brings comfort, calm, and direction. Communication saves lives. Listed below are some important steps to follow when formulating a communication strategy.

Step #1: Create a contact list

Creating a contact list is the foundation of an effective communication strategy. Include the full name, date of birth, physical address, cell phone number, email address, and social media links. Some contacts on the list may have landlines. Provide a hard copy for each person. Store the information on the cloud so it can be accessed with multiple devices such as a cell phone, tablet, laptop, or desktop computer.

Provide contact information for the following:

• family members
• schools and daycares
• family doctors, local hospitals, and preferred urgent care centers
• insurance providers
• service providers (mechanic, electrician, HVAC, plumber, property damage restoration company)
• primary distant contact

To choose a distant primary contact, identify a person in another region of the United States. In a large-scale, regional disaster, the lines of communication may be overwhelmed or offline. A long-distance contact may be easier to reach by phone than a friend or family member in the next town or county. The central contact can help family members connect, share information, and meet up at a location disclosed by the distant contact. Make sure the person agrees to take on the responsibility. Be sure to add their contact information to the contact list. Highlight their name as the designated distant contact in case of an emergency. Include them in emergency drills.

Step #2: Be familiar with the emergency plans for schools, daycares, and employers that involve family members

Even though technology can detect severe weather and alert people about the danger, a natural disaster can still strike at any time, with little warning. Family members could be at work, school, daycare, dance class, soccer, music lessons, or Taekwondo. Obtain a copy of the emergency response plan for each activity and review it with the children. If the extracurricular activity lacks a disaster response strategy, be the parent or guardian to help the institution or group create a plan. Review each plan with the family. Sign up to receive emergency text alerts from each child’s daycare or school.

Step #3: Set up meeting places in case the family is separated

With designated meeting places to fit different scenarios, everyone will know where to meet up. Take nothing for granted. In the event of a natural disaster, send everyone involved in the communication plan a text notifying them of where the meeting place is.

Interior meeting space: The space should be a small room with no windows in the interior of the structure. A bathroom or closet is recommended.

Outside meeting space: If the home must be evacuated, exterior options include a neighbor’s house or the end of the drive. Meeting places further away from the home could include a hospital, convenience store, library, or fire station.

Distant meeting place: In case of a large-scale disaster such as an earthquake or tsunami, coordinate with a friend or family member in another community.

Step #4: Document and distribute the plan

Make copies of the communication plan and give it to family members and other parties who might need the information. Store the information on the cloud. Text and email everyone the link to the document.

Step #5: Conduct simulated drills with the entire family.

Practice several times a year with the children in the family. Familiarity with the action plan will reduce stress, confusion, and fear when and if a disaster strikes.

Step #6: Update the plan at least once a year

Schedule a time to review, update, and redistribute the communication strategy to all involved parties. Details and locations may change from year to year, but accuracy can save lives and prevent injuries.

Step #7: Pre-qualify the restoration professionals at SERVPRO of Palo Alto

Include their contact information in the emergency response plan and the communication contact list. When a fire damage, smoke damage, water damage, or flood damage disaster strikes, contact the team at SERVPRO of Palo Alto. Crews are available 24/7, 365 days a year, including holidays. IICRC-certified technicians arrive on-scene in about an hour, and the rapid response gets life back to normal as soon as possible.

For more information about flood restoration services in Stambaugh Heller Redwood City, CA, and nearby areas, contact SERVPRO of Palo Alto by phone at (650) 800-3448 or email at office@SERVPROpaloalto.com.

The importance of exercising caution with electricity after storms and flood damage

1/25/2023 (Permalink)

Blog Summary: SERVPRO® of Palo Alto offers tips on proper electrical safety after storms have flooded the home and neighborhood.

SERVPRO of Palo Alto provides the storm and flood restoration services homeowners and businesses need when facing storm damage and flooding in Palo Alto and the surrounding Bay area. Storm damage and flooding can create an unsafe environment for people in affected areas. The disaster zone may encompass an entire state, as in the case of a hurricane. In other cases, the affected area may be as small as a neighborhood if the culprit is a stalled thunderstorm. Raging floodwaters, washed-out roadways, bridges, downed trees, and power lines are some of the dangers of severe weather. People in a flood zone should make every effort to stay safe. Electrical hazards are often unseen, silent, and sudden, allowing little or no time for the victim to respond, recover or retreat. Follow these tips to protect against electrical hazards during severe weather and flooding.

Tip #1: Practice extreme caution around downed power lines

Assume a downed power line is or may become charged with electricity without warning. Inform the power company of the incident. Stay away from overhead power lines with equipment such as a ladder, metal pole, or tree limb.

Avoid driving through water possibly electrified by fallen power lines. If a power line snaps and falls onto a vehicle, the driver should remain inside the vehicle. If possible, drive out from under the power line. Do not touch the ignition switch if the vehicle should stall. Caution bystanders to avoid touching the vehicle and the power line. Water puddles around the vehicle can electrocute anyone who comes into contact with the water. Only first responders should approach the vehicle.

Tip #2: Exercise great care when dealing with electrical issues in a home or business after storm damage or flooding.

Shut off the power at the main breaker before dealing with water-damaged electrical circuits and equipment. If access to the main power switch requires standing in water, secure the services of a licensed electrician to manage the task and resolve any risk hazards.

• Wait to enter the storm-damaged or flood-damaged structure until emergency personnel declares the scene safe.
• Before being plugged in and turned on, all electrical equipment and appliances should be thoroughly dried and tested by a certified professional.
• Do not touch or operate appliances or power tools while standing in water or on soaked carpeting.

Pay attention to these electrical hazard warning signs:

• frayed wiring
• sparks or popping noise when the power is turned on
• the odor of burning plastic or wood
• smoke and flames coming from electrical circuits, appliances, or the HVAC system

Shut off the power if any of these danger signs are noticed. The safest and best action is to hire an electrician to inspect, diagnose, and resolve the issue.

Tip #3: Follow the instructions when using a generator

A generator can make life much easier and safer during a power outage. Have a knowledgeable, certified electrician make the necessary upgrades to the electrical system before using a power generator. Follow the manufacturer’s instructions before using the generator. Stay safe. The inappropriate use of a generator can create a significant fire hazard or endanger utility employees working to restore power in the area.

Electrical shock: What to do

The CDC provides instructions for helping someone who has suffered an electric shock: “Look first. Don’t touch. The person may still be in contact with the electrical source. Touching the person may pass the current through you. Call or have someone else call 911 or emergency medical help. Turn off the source of electricity if possible. If not, move the source away from you and the affected person using a non-conducting object made of cardboard, plastic, or wood. Once the person is free of the source of electricity, check the person’s breathing and pulse. If either has stopped or seems dangerously slow or shallow, begin cardiopulmonary resuscitation (CPR) immediately. If the person is faint or pale or shows other signs of shock, lay him or her down with the head slightly lower than the trunk of the body and the legs elevated. Don’t touch burns, break blisters, or remove burned clothing. Electrical shock may cause burns inside the body, so be sure the person is taken to a doctor.”

After the storm passes and the floodwaters recede

Severe weather can cause extensive storm damage and flood damage, affecting hundreds of homes and businesses. The impact zone may be as large as several states, disturbing the lives of millions of residents. Whether the scope of the disaster is large or small, the damage, hazards, and disruptions are real and pressing. The time to choose a property damage cleanup and restoration company is before the floodwaters rise, trees topple, power poles snap, and the lights go out. At this stage of the disaster, hundreds if not thousands of people will be clogging the phone lines searching for companies to remove the excess water, dry out the remaining moisture, clean up the mess, and restore the damaged contents and structure to their pre-disaster condition. Pre-qualify a dedicated property damage cleanup and restoration company when the skies are clear, the weather is calm, and life is relatively peaceful.

Locally owned and operated, SERVPRO of Palo Alto is available 24/7, 365 days a year, including holidays, to tackle any size or type of disaster. Crews can arrive on-scene in about an hour or so with the latest equipment, cutting-edge technology, advanced cleaning techniques, and EPA-approved cleaning, disinfecting, and deodorizing products. Technicians are trained, experienced, and IICRC-certified. A rapid response is only one phone call away, no matter what time, night, or day.

For more information about flood restoration services in Sunnyvale, CA, and the surrounding area, contact the office by phone at (650) 800-3448 or email at office@SERVPROpaloalto.com.

Preparing for Storm Damage When the Storm Is About to Strike

11/24/2022 (Permalink)

Blog Summary: SERVPRO of Palo Alto provides helpful tips on how to prepare when severe weather and heavy thunderstorms are imminent.

A thunderstorm can pop up in what seems to be only minutes, leaving little time for preparation to prevent storm damage. Seconds count when severe weather is barreling down on a community of homes and businesses. These quick, easy-to-follow tips will help the homeowner get ready for the onslaught of heavy rain, hail, and high winds.

Tip #1. Set aside a safe, secure room.

The first and most important step to take occurs before any danger is on the horizon. This step involves designating an area or room in the home as a ‘safe room.’ Look for the following features which qualify a room or area as safe:

• The room has no windows. Window panes can break under the stress of high winds or from impact from airborne debris. Flying shards of glass can cause serious injuries, including cuts, bruises, and eye injuries. The pain, shock, and loss of eyesight can hinder escape and rescue once the storm has passed.
• The room needs to be near the center of the home. The exterior walls provide protection and support. A closet or bathroom usually meets these criteria.
• The room is located on the lowest level of the structure, preferably in the basement.
• An old-fashioned storm cellar or a reinforced concrete enclosure is a great option.

Tip #2. Clean up and clear out.

Clean out the garage so vehicles, lawn furniture, a grill, and garbage cans can be quickly moved or rolled into the space. If time permits, move these and other items into the garage.

The room selected as the location in which to barricade during severe weather may need to be cleaned up and cleared out. A few garbage bags of debris, old clothes, and junk can make enough room to save lives. Remove lamps, ceramics, glass, and other breakables from the designated safe room. Store emergency supplies and the first aid kit inside the safe room.

Tip #3. Close and reinforce the garage door.

If time permits, collect and store lawn furniture, grills, bikes, plastic toys, and garbage cans in the garage. If the garage is full, take some of the items in the house. Close the garage door and install bracing to protect against collapse under the force of high winds. Failure to close the garage door or the collapse of the door during high winds can result in catastrophic structural damage to the home.

Tip #4. Take cover immediately.

Do not wait for the brunt of the storm to arrive. Shelter in a safe room under mattresses, under a table, or beside a heavy piece of furniture with a low center of mass. This type of furniture is not easily toppled. Use the arms to cover the neck and head from flying or falling debris.

Tip #5. Stay connected and informed.

Connectedness and current information are crucial for safety and survival before, during, and after severe weather. Create a communication action plan with multiple backups. Knowledge of weather patterns and looming danger can save lives. The use of electronics that have been plugged into an outlet increases the risk of electrocution. Use a cell phone or invest in a weather radio that can operate on electricity generated by a hand crank.

Stay connected on social media outlets such as NOAA’s Storm Prediction Center (SPC). Enable wireless emergency alerts on everyone’s cell phones. The National Weather Service broadcasts emergency alerts.

Tip #6. Be prepared for the power to go out.

Anticipate power outages and prepare accordingly. Charge devices to keep the lines of communication open with family members and emergency personnel. Switch devices to low battery mode. Store the devices in a dry, safe location during the storm. Keep an ample store of fresh batteries to fit different needs. AA, AAA, C, and D batteries should be included in the supply kit. A heavy-duty, long-lasting battery backup will prove beneficial during a long-term power outage. A small gas-powered generator or power inverter is relatively affordable and can sustain a family for days with a modest supply of fuel.

Tip #7. Know the difference between a ‘watch’ and a ‘warning.’

Confusion between a ‘watch’ and a ‘warning’ can put everyone in a home a risk.

• A ‘watch’ means thunderstorms are possible, and it is time to prepare for the storm.
• A ‘warning’ means dangerous weather has been reported. Seek shelter in the safe room.

When severe thunderstorms, hail, and high winds damage a home or business, do not delay in calling a storm damage cleanup and restoration company to clean up the water and repair any damages. Homeowners and businesses can pre-qualify SERVPRO of Palo Alto as the go-to provider before a disaster strikes. With just one call, a team responds in about an hour to begin the cleanup, 27/7, 365 days a year, including holidays.

For more information about storm damage restoration, contact SERVPRO of Palo Alto by calling (650) 800-3448 or by emailing office@SERVPROpaloalto.com.

How the Forces of Floodwaters Can Damage a Home and Cause Severe Water Damage?

11/24/2022 (Permalink)

Blog Summary: SERVPRO of Palo Alto highlights the damage that severe flooding can have on a home.

SERVPRO® of Palo Alto specializes in seasonal hazards and restoration for homes and businesses in the Bay area. The team utilizes the latest equipment, cutting-edge moisture-detecting technology, advanced cleaning techniques, and EPA-approved cleaning products to make the disaster like it never happened.

 Floodwaters are a powerful force capable of causing great destruction. Homeowners and prospective home buyers should familiarize themselves with the dynamic forces that cause structural damage to a home. This knowledge will ensure the scope of the post-disaster inspection will identify the range of flood damage.

Hydrostatic load/pressure

Some floods involve rising water, much like a bathtub filled with water. These relatively calm waters exert hydrostatic pressure, which refers to the force exerted by still water against a structure’s foundation, wall, slab, or basement wall. The static pressure is powerful, stressing a foundation or causing water to flow through fissures or cracks in walls.

The pressure can accelerate seepage through solid concrete, which is surprisingly porous. Equilibrium is achieved if the water level on the exterior of the structure is identical to the water level inside the structure. This balance may translate into less severe structural damage.

Hydrodynamic loads/pressure

Hydrodynamic pressure is the force exerted by water in motion. Floodwater flowing around a home generates hydrodynamic pressure on the structure. The forces exerted are directly related to the velocity of the water. The faster the water flows, the greater the pressure exerted where the water collides with the structure. A suction or vacuum force occurs on the backside of the home, opposite the impact zone.

If flowing water impacts a home at an angle, this lateral pressure is quite destructive. Walls can separate, and floors break up. The home may shift off its foundation or possibly suffer a catastrophic failure and collapse into a heap of rubble carried away by the current of the floodwaters.

Buoyancy and buoyant forces

Buoyancy refers to the capacity to float. Vehicles are very buoyant and are often seen floating in the current of floodwaters. Rising floodwaters create buoyant forces that can float a home off its foundation. Homes with pier and beam foundations or raised foundations are more vulnerable to these uplifting forces. In some instances, the connection points to the foundation may not be strong enough to keep the structure moored to its foundation.

Many homes are largely constructed of wood. Wood-framed walls, floors, and roofs are highly buoyant. A home can quickly become a floating barge, and cars can become water-born in only two feet of water.

Impact loads or forces

Impact load refers to the forces exerted when a floating object crashes into a home. The sudden jolt can be catastrophic. Impact loads include water current, waves, turbulence, and floating debris. The debris may be vehicles, other structures, trees, tree trunks, limbs, furniture, and propane tanks. Alone or in combination with other floating items, any of this debris can torpedo a home, knocking it off its foundation or ripping off sections of the structure. Floor joists, rafters, trusses, wood floors, framing timber, and walls can suffer significant damage. Floors buckle. The roof may suffer catastrophic failure and collapse.

Illustrating the force of  floodwaters

Some floodwaters are calm and still, rising like water in a pool or bathtub. Some floodwaters are rushing, turbulent rivers destroying anything and everything in their path. In both cases, the forces exerted by water are extreme. The walls, foundation, and flooring are no match for the power of floodwaters.

These examples illustrate the tremendous dynamic force of water. When the water level on the exterior of the home is three feet higher than the water inside the house, the inward pushing pressure exerted on the structure is roughly 180 to 200 pounds per square foot. The pressure against a home with walls 50 feet long and 10 feet high could destroy the house. Flood water traveling at a velocity of 10 miles per hour impacts a structure with the similar force of a wind gust of 270 miles per hour! Severe flooding has the power to uproot trees, wash out roads and bridges, and demolish homes and businesses.

When severe weather brings flooding and storm damage, reach out to the storm damage cleanup and restoration professionals at SERVPRO of Palo Alto. Available 24/7, 365 days a year, crews arrive on the scene in about an hour. The rapid response and quick cleanup reduce advanced secondary damage while getting life back to normal as soon as possible.

Contact SERVPRO® of Palo Alto to learn more about storm damage restoration. The office can be reached by calling (650) 800-3448 or emailing office@SERVPROpaloalto.com.

Water Damage Restoration for Flooding Caused by California Mini Floods

9/6/2022 (Permalink)

Blog Summary: SERVPRO of Palo Alto highlights the risk of mini floods to California homes and businesses.

The water and flood damage restoration professionals at SERVPRO of Palo Alto are proud to serve the Palo Alto community, as well as surrounding areas. Palo Alto is described as: “a dynamic global city…named after a majestic 1,000-year-old coastal redwood tree along San Francisquito Creek, where early Spanish explorers once camped… Palo Alto is recognized as a global leader in cutting-edge technological development and is known as the ‘Birthplace of Silicon Valley.’ This exciting mix of tradition and innovation makes Palo Alto an extraordinary destination for visitors.”

This beautiful area is a magnet for new residents and tourists. The burgeoning population stresses the public works infrastructure. In 1998, a sudden, heavy downpour caused a devastating flood that did almost $30 million in storm damage. San Francisquito Creek overflowed its banks by more than 11,000 acres. An estimated 1,100 homes suffered flood damage. Nearly 500 people were forced to evacuate inundated areas. This flooding occurred in an area (Palo Alto, Atherton, Redwood City) that receives 17 inches of rain per year, a little more than one-half the long-term national average of 30 inches. The Bay area also boasts around 261 days of sunshine annually. With so much sun and so little rain, it is easy to be lulled into complacency with regard to the risk of a sudden mini flood.

The Risk of Mini Floods Are Real in Palo Alto, CA

Despite all the sunshine, the Bay area, including Palo Alto, Atherton, and Redwood City, is still subject to flood risk from King Tides, infrastructure mishaps and malfunctions, and stalled or slow-moving thunderstorms.

King Tides and Coastal Flooding

Residents and tourists flocking to the beach and coastal areas need to be aware of King Tides, which can cause mini flooding in low areas along the coast in the Bay area. The National Oceanic and Atmospheric Administration, in an article entitled, “Coastal Flooding in California,” describes the risk: “Californians living on the coast may be used to seeing so-called ‘King Tides,’ a regular phenomenon where high tides are higher than normal on certain days of the year.” These unusually high tides have overwhelmed storm drainage systems, caused road closures, damaged the transportation infrastructure, and led to serious erosion.

Water Main Mishaps

Sometimes the direct cause of a mini flood may not be weather-related. Instead, the source of the flooding may be a water main. The water line may have been damaged by excavating equipment conducting road construction. Unexplained catastrophic failure, seismic activity, improper installation, or aging may account for the waterline breakage. Tens of thousands of gallons of water can flood basements, crawl spaces, and the living areas of slab homes.

Stalled or Slow-Moving Thunderstorms

A stalled or slow-moving thunderstorm can dump several inches of rain over a small area such as a subdivision or cul de sac. Flash flooding may result. Gutters may be overwhelmed, resulting in flooded attics. Storm drains may not be able to disperse the water, and the backup may flood low-lying homes. The landmass under the stalled thunderstorm may receive several inches of rain in an hour or so. This amount of intense rainfall may also spawn landslides. 

Be Prepared for the Unexpected

A semi-arid region such as the Bay area is not without the risk of flooding and water damage. Preparation can save property and lives. Below are tips to help homeowners stay on top of the situation.

1. Put together a survival kit.

The survival kit should include the basics: flashlights, water, food, first-aid, toiletries, evacuation routes, contact information, two weather radios, etc. The kit will come in handy in the event of an earthquake or wildfire.

2. Know the flood history of the area.

Is the area in a flood plain? If not, have stalled or slow-moving storm cells caused localized flooding and property damage in the recent past? Neighbors and local city officials are a good source of information regarding flooding, landslides, and wildfires.

3. Pre-qualify a property damage restoration company.

In the event of a disaster, one phone call delivers results. In about an hour, a team of certified, experienced, and well-equipped technicians arrive on the scene to inspect and assess the situation and begin the cleanup and restoration. The customer is provided with a detailed, well-documented estimate. The SERVPRO staff can handle the insurance claims process from beginning to end. The homeowner can focus on recovering and returning to life as normal.

For more information about storm damage restoration in Palo Alto, CA, and the surrounding area, email SERVPRO of Palo Alto at office@SERVPROpaloalto.com. The office can also be reached by phone at (650) 800-3448.

Flood Damage and Mudslides: What to Expect and How to Recover

4/29/2022 (Permalink)

Blog Summary: SERVPRO of Palo Alto highlights the impact of a mudslide and offers seven tips on how to prepare for and protect against mudslides in Sunnyvale, CA.

After a water damage disaster resulting from severe weather, flood restoration services can prevent advanced secondary damage to the home. Floodwaters are contaminated with organic matter, raw sewage, pathogens, toxins, chemicals, and sediments. SERVPRO of Palo Alto is poised and prepared to meet the challenges presented by a natural disaster such as an earthquake, wildfire, flood, or mudslide. Contaminated muddy water and sediments can render carpeting, rugs, furniture, upholstery, and other household items unsalvageable. Items contaminated with Category Three or black water must be discarded. A quick response and rapid remediation from trained, experienced, and certified technicians can limit the extent of the damage and the overall cost of remediation.

The devastation of a mudslide can be catastrophic. Preparation and response are vital for survival and recovery. An article from a leading foundation solutions company explains the mechanics of mudslides: “Every year, mudslides and landslides cause more than $2 billion in damages to homes and businesses across the United States, according to the Federal Emergency Management Agency (FEMA). One of the major causes of mudslides in the west is wildfires. When wildfires occur — from Colorado to Montana —  they damage the trees and plants needed to keep dirt and soil conditions moist and healthy. Without its natural ability to absorb rainfall, water sits on top of the soil and hazardous mudslides can occur without warning.”

The article explains another facet of the causes of a mudslide, stating, “Similar conditions can also happen in areas experiencing extensive dry or drought conditions followed by intense rainfall or in places where vegetation has been removed for construction. Coastal cities that experience high winds and rain from hurricanes or ice storms in the winter — from Georgia to North Carolina — are also affected by mudslides. It only takes a few inches of intense rainfall to cause one.”

These risk factors highlight the importance of early preparation in advance of such a disaster. This preparedness has a wide application inclusive of most of the United States and not just the Bay Area and Palo Alto. Proper preparation can reduce costly property damage resulting from mudslides.

Protecting Homes Against property damage resulting from mudslides

While mudslides are a natural disaster beyond the control of a single homeowner, preparedness is viable for every homeowner. An emergency plan can protect homeowners in the event of a mudslide and reduce the long-term impact on their physical well-being, their property, and their financial recovery. These recommendations form a solid foundation for a basic emergency preparedness and response plan.

#1: Keep informed on storm and emergency alerts. When severe weather threatens, turn on the weather radio. Subscribe to receive local text and email alerts.

#2: Collect items for an emergency kit and keep the kit in an accessible location known to all family members.

#3: Create and practice an emergency evacuation plan with the family. Consider pets and their needs.

#4: Improve the landscape to enhance safety and provide protection. Adjustments in the landscape layout can directly affect the impact of a mudslide on a property. A competent landscape architect can make recommendations for a home in an area prone to mudslides. These recommendations may include:

• Diagnosing areas of the yard currently suffering from soil erosion
• Creating berms and swales to control water flow
• Installing erosion-control ground covers
• Planting trees that produce large root systems to hold the soil
• Improving the drainage system
• Building barrier walls

A landscape architect can identify and address storm drainage issues and landscape features on adjacent properties that may contribute to a mudslide or a micro-flood.

#5: Implement immediate, short-term prevention and protection measures when severe weather is in the forecast. These strategies include:

• Using hay bales to divert water away from the home
• Installing plastic sheeting on bare spots or on freshly-graded areas to prevent erosion
• Positioning sandbags in vulnerable places around the home
• Boarding up doors and windows

#6: Review and update insurance coverage. Create a master list of valuable items, including antiques, artwork, jewelry, electronics, tools, firearms, outdoor equipment, furniture, and appliances. Include digital photos and video. Make digital copies of important documents, and keep this digital information in the cloud for easy access.

Since flooding, mudslides, and earthquakes are not covered under most homeowners' policies, consult an insurance professional to obtain adequate coverage.

#7: Pre-qualify a property damage restoration company before a disaster strikes. A natural disaster often disrupts communication systems, making it all but impossible for a homeowner to contact a storm damage cleanup and restoration company. The best time to find a storm damage restoration professional is when life is peaceful, the earth is stable underfoot, and the sky is clear. Look for the following qualifications:

• Locally owned and operated with years of experience
• Industry-standard IICRC cleaning and restoration certifications
• References and great social media reviews
• Available 24/7, 365 days a year, including holidays
• Quick response and rapid remediation
• Best equipment, the latest technology, advanced cleaning techniques, and EPA-approved cleaning products
• Provides a detailed, documented estimate
• Handles insurance claims from end-to-end

In case of a property damage disaster such as a mudslide, flood, house fire, or water intrusion in a residential or commercial setting, SERVPRO of Palo Alto is available 24-hours a day, 365 days a year to help regain control of the situation quickly and begin the restoration process. A quick response, rapid remediation, and minimal disruption enable the homeowner or business to move forward after a disaster.

To learn more about Menlo Park, CA, flood damage cleanup, contact SERVPRO of Palo Alto by calling (650) 800-3448 or by emailing office@SERVPROpaloalto.com

Seven Strategies to Help Homeowners Protect Their Home From Storm and Flood Damage

2/9/2022 (Permalink)

Blog Summary: SERVPRO of Palo Alto provides homeowners with a seven-point checklist for safeguarding homes against storms and flooding.

As a water and flood damage restoration company, SERVPRO of Palo Alto is providing homeowners with a seven-point checklist to help prepare for severe weather. In anticipation of severe weather, Atherton, CA, homeowners can implement measures to prevent or minimize storm and flood damage.

1. Store outdoor items in a secure location.

Lawn items can become damage-causing projectiles in the event of sustained, high winds or sudden, strong wind gusts. Recreational equipment, gardening tools, lawn furniture, trash cans, and other outdoor items should be stored in a secure location if severe weather is forecast for the area. Turbulent winds during a thunderstorm can lift these items hundreds of feet into the air or send them hurdling along the ground at breakneck speed. These missiles can shatter glass windows and doors, rip holes and cracks in siding, and inflict serious damage to vehicles. Serious personal injury is also possible. During a severe storm, all windows and doors should be closed. Negligence to responsibly secure items in and around the yard could expose the homeowner to legal liabilities.

2. Storm-proof the treescape.

Trees will always be vulnerable during high winds. However, a knowledgeable arborist can remove dead or dangerous limbs and shape trees to effectively withstand severe weather conditions.

3. Strengthen windows and doors, including the garage door.

If windows shatter, the wind can drive rain into the room, causing severe water damage. If multiple windows are broken, high winds can enter the home and increase the air pressure in the structure. This increase in upward pressure could cause some or all the roof to detach from the house with catastrophic results. Installing high-impact shutters or high-impact glass can improve the home’s resistance to storm damage from high winds.

Garage doors must withstand enormous pressure when directly bombarded by high winds. Consider installing reinforced garage doors with impact-resistant glass panes.

4. Have an alternate power solution for outages.

Consult with an electrician about installing a whole-house surge protector in the event of a lightning strike. For a long-term solution, consider purchasing a home generator.

5. Flood-proof your home

If a home is in a flood zone, a standard homeowner’s policy will probably not cover the flood damage. Consult with an insurance agent for clarification. A preventative strategy is to make the foundation watertight with concrete if a sump pump is insufficient to deal with excess water. Consult a foundation specialist for other viable and affordable options.

6. Create a disaster preparedness plan.

The plan should include important contact information, the location of the meet-up site in case of an evacuation, first aid items, flashlights, basic tools, extra batteries, a weather radio, toiletries, and emergency food and water supplies. Stay focused on survival and personal safety.

7. Prequalify a property damage restoration company.

The best time to reach out to a property damage restoration company is before a disaster strikes.  Anxiety and stress are low. There is time to research several companies, check references, read reviews, and talk to family and friends about their experiences. Reputable companies appreciate interacting with homeowners and businesses engaged in doing their due diligence to learn about the property damage restoration industry and prequalify with a company.

The main benefit of being prequalified is that when a disaster strikes, homeowners and their families know who they are going to contact, and they already have contact information on file. When rain is pouring in through the roof at 3 AM, stress, exhaustion, and the chaos of the moment can make it almost impossible to think clearly, much less vet restoration companies.

Pre-qualification with SERVPRO of Palo Alto includes the following benefits:

• No time is wasted collecting personal information.
• Crews can be on scene within an hour of the initial contact. A rapid response is crucial when the water intrusion is still in process. Emergency tarping can prevent a bad situation from becoming a full-blown catastrophe.
• Important information about the property is instantly accessible to the crew. The team arrives ready to inspect and assess the damage and begin the damage cleanup and restoration.
• The customer is put at ease knowing the company has been vetted and the technicians are certified, experienced, and well-equipped to handle the situation.

Contact SERVPRO of Palo Alto to learn more about Atherton, CA, storm damage restoration. The office can be reached by phone at (650) 800-3448 or by email at office@SERVPROpaloalto.com

Steps for Dealing With Windows That Have Been Broken During Severe Weather

1/10/2022 (Permalink)

Blog Summary: SERVPRO of Palo Alto offers tips on how to address a broken window that has been damaged by severe weather, as well as how to deal with the resulting water damage.

SERVPRO of Palo Alto offers advice for homeowners on how to deal with a broken window resulting from storm damage in Sunnyvale, CA. The team of professionals offers storm damage and flood restoration services for large and small property damage disasters. The goal is to restore the damaged property and return life to normal as soon as possible.

Severe weather can damage or break windows, which are vital for privacy, security, and comfort. When a window is damaged, it needs to be repaired or replaced immediately. The failure to quickly resolve the breach can lead to higher energy bills, advanced water damage, including mold, and a greater vulnerability to intrusion from unwanted guests. Some window damage is difficult to detect. If left unrepaired, structural damage and damage to the home’s foundation can occur.

Assessing window damage while staying safe

Make sure the storm has passed before inspecting the outside of the home. Stay away from pooled water in case of a lightning strike or a downed powerline. If power lines are down, notify the utility company for repairs and the appropriate authorities so the area can be cordoned off and made safe.

Potential hazards and structural damage may be hidden or out of sight. Loose roofing materials or tree limbs and branches may fall from the roof, injuring bystanders. Check for trip-and-fall hazards, such as fallen trees, heavy sheeting, or loose or broken shingles, around the home’s perimeter.

Identifying signs of hail damage

Hail damage is easily identifiable, and signs include dents in the siding and on the roof. If vehicles in the driveway have sustained hail damage, it is likely that the roof, siding, and windows have suffered damage.

Hail is hard to miss. It makes a distinctive sound when impacting the roof, vehicles, and deck. In just a few minutes, the landscape can be white as snow. Hail damage to windows includes:

• Broken or shattered panes or entire glass panels
• Dented, torn, or broken window screens
• Dented flashing above windows or frames
• Cracked glazing

Identifying signs of wind damage

High winds have the power to topple trees, snap branches and limbs, send lawn furniture airborne, and cause severe roof damage. High winds can shatter windows, if not from the sheer force of the wind, then from the impact of a wind-born projectile. In the event of a strong windstorm, visually inspect the home’s exterior for the following:

• Dents, holes, or cracks in the glass
• Dented frames
• Shattered or broken panes
• Chipped paint
• Cracked or split siding or wood

Spotting signs of water damage

Hail and wind damage is easy to identify because the evidence is readily visible: ripped or torn screens, shattered glass in the floor, and dents in the siding. On the other hand, water damage is not as obvious. Lingering water damage and unrepaired leaks can promote mold growth, which can compromise the foundation and structure of the house. It is important for the homeowner to enlist the services of a competent, reliable water damage restoration service to mitigate the water intrusion and repair the damaged structure.

Where to look for flooding and leaks from storm damage

Moisture buildup between the panes of a window indicates the structure of the window may have been compromised during the severe weather. Brown, copper, or yellow stains or water spots on the ceiling may signal a roof leak. Walls suffering from water damage will display bubbling, peeling, or cracking in the wallpaper or paint; these signs often manifest in the wall area along the sides of and just under the window. Soft flooring under the window signals that the window has sustained damage and is leaking.

What to do in the case of water intrusion through a broken window

A broken window that affords little or no protection from the elements needs to be repaired or replaced immediately. The damage needs to be inspected, assessed, and mitigated by a reputable restoration company. A delay in taking action can have two consequences. First, the water damage can escalate with each episode of wet weather. This unresolved water intrusion can result in advanced secondary damage, including a mold infestation.

Second, most homeowner’s insurance policies require the homeowner to promptly exercise due diligence in the event of storm damage, water damage, or fire damage. Negligence to address the issue in a timely fashion may limit or altogether void policy coverage for the damage disaster.

When Sunnyvale, CA, homeowners need flood restoration services, they can trust the knowledgeable, experienced, and certified professionals at SERVPRO of Palo Alto. They have industry-leading equipment, advanced moisture-detecting technology, and the latest cleaning techniques and EPA-approved cleaning solutions for the job. SERVPRO of Palo Alto can handle the insurance claims process from start to finish, with no headaches or stress for the customer.

For more information about Sunnyvale, CA, flood damage restoration, call SERVPRO of Palo Alto at (650) 800-3448 or email office@SERVPROpaloalto.com

How to Handle the Insurance Claims Process after Residential Storm Damage

12/14/2021 (Permalink)

Blog Summary: In addition to providing storm damage restoration services, SERVPRO of Palo Alto helps clients work through filing an insurance claim for the damage.

SERVPRO of Palo Alto knows the importance of providing a rapid response 24/7, 365 days a year when a storm damage disaster disrupts life in the home. Although modern advances in weather prediction technology have narrowed the risk hazard of severe storms, storms and the damage they can cause are still unpredictable. One house survives a passing cloud burst with barely a shingle missing, while the house next door suffers extensive storm and water damage from a toppled tree.

Roof damage is costly to repair. If the damage resulted in a water intrusion, the cost of roof and water damage repairs could be astronomical. Roof repair should be done immediately. To expedite the cleanup and restoration process, SERVPRO of Palo Alto offers tips for Redwood City, CA, homeowners filing insurance claims for storm damage.

Tips for dealing with storm damage

1. From the safety of the ground, inspect the roof for visible signs of damage. Shingles strewn across the roof and lawn indicate trouble. The first sign of damage may have been water dripping from the ceiling.
2. Enlist the services of a locally owned and operated storm and water damage restoration company to begin the cleanup and restoration. If needed, emergency tarping is immediately installed to mitigate the water intrusion at its source.
3. Initiate contact with a local, reputable roofing contractor to conduct a structural inspection of the roofing system to determine the full extent of the damage.
4. With the utmost safety and precaution, personally document the damage. Pictures, notes, and video allow the homeowner to be thorough and precise. This documentation will be instrumental in the insurance claims process.
5. If contact has not already been initiated, reach out to the insurance company to report a claim. When SERVPRO of Palo Alto is involved in the cleanup and restoration process, they can handle the claims process from beginning to end.

Tips for dealing with insurance claims related to storm damage

The recovery and reconstruction process after storm damage can be as challenging as a new build project or a major renovation. Homeowners insurance is often the financial vehicle that makes storm damage cleanup and restoration possible. Listed below are tips to help homeowners who are filing an insurance claim for storm damage.

1. A homeowners policy typically does not cover all types of water damage. The water damage must originate from a source inside the home or from an opening created by the storm. Examples of what may be covered include an overflow from a washing machine or a water intrusion from a roof damaged during a storm.
2. Water damage caused from outside the home is usually not covered by home insurance. Damage from flood water or a broken water main falls outside the scope of a typical policy. Damage from water entering the home through a manufactured opening such as a skylight may not be covered.
3. Consult with an insurance agent regarding any gaps in coverage and the benefits of adding flood insurance to the homeowner’s policy.
4. A denied water or flood damage claim may qualify for government assistance through agencies such as FEMA. If the Federal government declares the area a federal disaster area, FEMA may provide disaster relief. Seek advice from an insurance professional to work through the FEMA application process.
5. Save money with a common loss deductible when storm damage affects vehicles, clothes in the basement, or a boat in the yard. A common loss deductible reduces the amount the homeowner must satisfy on multiple claims as long as the damage arises from a single storm or disaster.
6. A homeowner is responsible for storm damages to their own home even if the neighbor’s fallen tree caused the damage. If the neighbor’s tree was diseased, dying, or dead before the storm, the owner of the tree may be responsible for the damages caused by the fallen tree.
7. To receive reimbursement for temporary living arrangements after storm damage, the damaged home must be “unfit to live in.” The house must be so damaged that it is unsafe for anyone to live in the structure. The insurance claims department usually makes these determinations on a case-by-case basis.

SERVPRO of Palo Alto can handle the entire storm damage restoration process, including emergency tarping, water removal, mold mitigation, and restoration. The team can also navigate the complex insurance claims process from start to finish.

For more information about storm damage restoration in Redwood City, CA, and the surrounding area, email SERVPRO of Palo Alto at office@SERVPROpaloalto.com or call (650) 800-3448.

A Guide to Inspecting Atherton, CA, Homes for Storm Damage after Severe Weather

11/21/2021 (Permalink)

Blog Summary: SERVPRO of Palo Alto shares five tips for identifying storm damage to homes in Redwood City and the surrounding communities.

The team of professionals at SERVPRO of Palo Alto is experienced and skilled at helping Atherton, CA, residents and business owners recover from storm damage. Technicians quickly and effectively implement structural drying techniques that halt any advanced secondary damage and prepare the site for the restoration and cleaning process.

When a thunderstorm or other severe weather strikes a home or business, storm damage, even on a small scale, can cause expensive long-term issues when repairs are not made quickly.

Causes of storm damage include large hailstones, heavy rain, flooding, high winds, and even lightning. A quick inspection and assessment of the home can reveal any damage that can be immediately repaired. Here is a checklist of potential damage points in the event of strong storms and severe weather. The weather event may appear to be minimal. Yet, minor damage, if left unresolved, can cause much damage over time.

The Storm Damage Inspection Guide

1. Look for debris on the roof such as sticks, branches, boards, and large limbs.

A wind gust of 50 to 75 miles per hour is not unusual in turbulent weather, and updrafts can carry light furniture, toys, and garbage cans high into the air. Impact on a roof or awning can damage shingles and puncture the roof. The sharp point of a broken limb can create a sizable hole in the roof. The wind may then reposition the branch so that it does not appear that the impact with the roof caused any damage. A two-inch hole at the top of the roof may not be detectable from the ground.

2. Search the roof and yard for damaged or missing shingles.

Shingles scattered around the yard or littering the shrubbery are a telltale sign of roof damage and a possible water intrusion. Check the shingle style and color to ensure any detached shingles are not from a neighbor’s roof but are from the roof being inspected.

According to the International Institute of Building Enclosure Consultants (IIBEC), wind can lift shingles, reducing their overall ability to protect the roof and prevent water damage. The IIBEC reports, “‘Wind-lifted’ or ‘wind-damaged’ shingles are not always visually apparent but are damaging to the roof. Any shingle with inadequate adhesion is a ‘wind-lifted’ or ‘wind-damaged’ shingle. Empirical (visual) tests can easily demonstrate the strength reduction of a shingle after a storm event.”

When shingles have been compromised by high winds and suffer wind-lifting, their ability to prevent water damage is reduced. If high winds were present in the severe weather, the best strategy is to call in a reputable roofing contractor to inspect the roof.

3. Inspect the chimney flashing.

When the metal flashing around the chimney comes loose or becomes cracked during a storm, water can leak inside the attic at the contact point with the chimney. The moisture intrusion can cause structural damage. Mold grows well in a warm, moist attic.

4. Check the gutters for potential storm damage.

If rainfall is heavy, gutters may not be able to efficiently evacuate the water from the roof. A gutter filled with water is very heavy and can pull away from the house. This situation allows water to run between the roof and the gutter, causing water damage to the eaves of the home.

5. Look for storm damage to soffits and fascia.

Examine soffits and fascia for warping, separation, and rot. If damage is discovered, address the issues immediately. Moisture can work its way into the attic and walls, causing decay, mildew, and mold.

6. Be aware of other signs and locations of potential damage points.

• Pools of water in the crawl space
• Broken window panes and peeling or bubbling paint around windows
• Punctures, dents, and gaps in exterior walls
• Water stains on interior and exterior walls
• Outbuildings and fencing

When to Contact a Property Damage Restoration Company for Storm Damage

The best time to contact a property damage restoration company for storm damage is before the damage occurs. By prequalifying a restoration company before the disaster occurs, only one call is needed to have a crew on-site in about an hour to begin the inspection, assessment, cleanup, and restoration process.

For more information about Atherton, CA, storm damage restoration services, contact the SERVPRO of Palo Alto office by phone at (650) 800-3448. Staff can also be reached by email at office@SERVPROpaloalto.com

Typical Storm Activity in Palo Alto and the Property Damage Repercussions

10/8/2021 (Permalink)

Blog Summary:  SERVPRO of Palo Alto looks at storms and weather conditions that can lead to property damage in the Palo Alto, Atherton, and Redwood City areas of California.

The San Francisco Bay Area, including Palo Alto, Atherton, and Redwood City, enjoys some of the finest weather in the world, but even an area with a pleasant climate experiences occasional storms and the accompanying storm damage. This mild, comfortable climate is a magnet, attracting visitors and residents from all over the world, and storm damage risks are low much of the year, especially from May to November. It is during the winter months that the area receives most of its severe weather, which increases the risk of storm damage for homes and businesses.

Common Storm Damage Risks in the San Francisco Bay Area

Thunderstorms

Thunderstorms tend to strike the Bay Area during the winter months, and peak thunderstorm activity generally falls during late winter. Summer storms also occur, though less frequently. Stemming from the moisture remnants of monsoons and tropical storms, summer thunderstorms are associated with strong winds and short periods of heavy rainfall.

Hail

In March 2021, hail struck the Bay Area, and a travel advisory for the slippery roads was issued. A local news outlet described the weather: “A cold winter storm Wednesday delivered a little bit of everything to the Bay Area, from fresh snow and pea-sized hail to heavy downpours and thunder and lightning. Some areas in and around Santa Rosa looked more like the Sierra Nevada as hail piled up like snow on some roadways, leading to treacherous conditions for drivers caught in the storm.”

When large, jagged hail impacts a home, the roof and siding can sustain damage severe enough to allow for water intrusion from the rain associated with the hailstorm. During the winter and early spring through April, weather patterns can bring storms that dump up to several inches of precipitation per hour. This much rain on a damaged roof can result in a water damage disaster that also involves the potential for mold infestation if the moisture issues are allowed to persist from more than twenty-four to forty-eight hours.

Flooding

One of the most destructive local floods in recent memory was the 1998 flood brought about by heavy rain. San Francisquito Creek can be traced to much of the flooding. Palo Alto Online notes that “in heavy rain events the creek has overflowed at least 13 times since 1910, with peak floods in 1955, 1958, 1967, 1982 and 1998, according to a 2006 report by the San Francisquito Creek Joint Powers Authority. The creek overtopped its banks again in 2012 and 2017, damaging property and, in 2013, damaging the dirt levee abutting an East Palo Alto neighborhood, which if breached could have taken lives. That flooding prompted a state of emergency in East Palo Alto, requiring emergency repairs to the levee.”

Over the years, the community has attempted to mitigate the threat posed by San Francisquito Creek. Still, half of the East Palo Alto area is located within a flood zone.

Landslides and Debris Flows

According to the U.S. Geological Survey, “California is well-known to be susceptible to landslides. These range from small, but potentially fatal, shallow landslides that may mobilize into rapidly moving debris flows, to larger, deep-seated landslides that are capable of moving entire houses downslope. Coastal cliff collapses and cliff erosion also present landslide hazards along the coast of northern California, and debris flows from burned areas are a particular concern following wildfires in the region.  Landslides in the state generally occur due to precipitation, and to a lesser extent, earthquakes. Historically, large winter storms have caused the most damage, and in the highly developed San Francisco Bay area in northern California these impacts have sometimes been quite severe, causing both fatalities and significant property damage…”

A Rare Meteorological Risk

Hurricanes

The last hurricane to strike California was the 1858 San Diego hurricane, which was presumably at least a Category 1 storm. Debate continues 160 years after this meteorological anomaly as to whether it actually was a hurricane and if it truly did make landfall.

Why do hurricanes or tropical storms rarely strike the Bay Area? Two factors have a bearing on why Palo Alto and the surrounding areas are generally safe from hurricanes, unlike the Atlantic seaboard. The relatively cool water temperatures are just not warm enough to generate storms of hurricane strength. In addition, wind patterns divert most severe tropical weather activity to the south of California. However, the Bay Area is no stranger to inclement and sometimes odd weather events.

SERVPRO of Palo Alto is one of the leading storm damage restoration companies in the Palo Alto area. When storms cause damage at residential or commercial properties, highly trained technicians are available 24-hours a day, 365 days a year, to provide a quick response and rapid remediation.

To learn more about storm damage restoration in Atherton, CA, and the surrounding area, contact SERVPRO of Palo Alto by phone at (650) 800-3448 or email office@SERVPROpaloalto.com

What Are Some Steps That Homeowners Can Take To Prepare for Storms and Stay Safe?

9/21/2021 (Permalink)

Blog Summary: SERVPRO of Palo Alto offers emergency preparedness tips to help homeowners prepare for severe weather.

SERVPRO of Palo Alto provides storm damage restoration and cleanup to homeowners and businesses in the Bay area, including Atherton and Redwood City. Palo Alto has a mild Mediterranean climate where the average annual rainfall is 17 inches. The summer high is 80 degrees Fahrenheit with the January winter low of 40 degrees, and the region enjoys 261 days of sunshine and 61 days of rain and cloud cover. From late October through March, Palo Alto averages almost 3 inches of rain per month. This fluctuation in weather spells the potential for storm damage, including heavy rains, high winds, and flash floods. SERVPRO of Palo Alto, a locally owned and operated damage restoration company, is offering storm damage preparation tips to help Palo Alto property owners stay safe by planning ahead.

Identify Flood Plain Areas and Assess Vulnerability

Start by determining if the home or business is located in a flood-prone area. Check flood records. Contact the county planning department. Talk to neighbors and local residents who have lived in the area for more than a few years. Consult with an insurance agent about a homeowner’s policy. Ask about flood insurance before the need for flood insurance arises.

Tip #1: Formulate a disaster plan.

Include communication, survival, and recovery strategies in this plan. Map out and rehearse an evacuation route for the family. Have a contact person located outside the region. All family members should have the information memorized and easily accessible.

Information can save lives. Alert signals, official evacuation routes, and shelter locations should be a part of the disaster plan. Let public utilities and emergency personnel know about any special needs such as age, disabilities, or severe medical conditions.

Tip #2: Prepare the home to withstand the worst.

Identify potential hazards in and around the home. These hazards include downed power lines, broken water lines, a ruptured gas line, and chemical spills resulting from flooding. Have shutoff valves clearly marked. Any tools needed to operate the valves should be clearly visible and easily accessed. Locate and maintain LED flashlights near these action points. If the basement floods, play it safe by staying out of the water. The risk of electrocution, a slip-and-fall injury, and exposure to sewage and dangerous chemicals is too high.

The risk of fire is high during a storm damage emergency. Electrical short circuits, candle fires, and accidental ignition of flammable liquids or natural gas pose a real danger. Fire extinguishers are affordable, easy to operate, and safe. An extra fire extinguisher in the kitchen, the laundry room, and the garage can prevent a small flash fire from getting out of hand. The extra fire extinguishers give the homeowner the upper hand when a fire breaks out while dealing with storm damage. Teach the entire family to properly use these devices so that an extinguisher can be quickly accessed and operated during a fire.

In the event of water intrusion from storm damage to the roof, have on hand several tarps or a large roll of heavy-duty plastic to cover furniture or other personal belongings. A mop, a squeegee, and some buckets will prove helpful to remove standing water.

Tip #3: Take steps to ensure the health and safety of the family.

Here are some basic survival steps to keep the family healthy and safe when there is major storm damage to the home:

• A well-stocked first-aid kit is foundational to the most basic survival strategy.
• Prepare an emergency three-day water supply of one gallon per day per person.
• The CDC recommends having a 3-day stockpile of non-perishable food on hand for emergencies.
• Put together a personal health and hygiene kit. Include soap, wipes, hand sanitizer, sunscreen, toothbrushes, toothpaste, eyewash, lotion, and shampoo. Insect repellent, either natural or commercial, is recommended for the kit.

Tip #4: Have a recovery strategy in place before disaster strikes.

Storm damage can range from the loss of a few shingles to severe roof damage with extensive water intrusion. When the skies clear and the floodwaters recede, cleanup and recovery can be overwhelming and dangerous. The best recovery and restoration solution involves highly trained and well-equipped professionals who can complete the damage restoration process quickly, efficiently, and safely. The property owner who makes one call before the disaster strikes will only have to make one call after the disaster strikes in order to ensure a prompt response, a safe cleanup, and a fast and efficient restoration project.

For Sunnyvale, CA, storm damage restoration services, contact SERVPRO of Palo Alto by phone at (650) 800-3448. The team can also be reached by email at office@SERVPROpaloalto.com

SERVPRO of Atherton / Redwood City: How Rain Can Lead to Water Damage

8/19/2021 (Permalink)

There are many water-related incidents that can lead to water damage, as it takes a relatively small amount of moisture to create an issue.

Many often think of sources such as floods, broken pipes, appliance malfunctions, and overflowing toilets when considering how water damage happens. However, it is important to note that  even rain showers  persisting over a period of time can lead to water damage, as water gradually works its way into a home’s weather defenses. The best preventive measure to take is to simply be knowledgeable and proactive about where and why this water intrusion occurs.

Likely Places where Water Damage is a Possibility Due to Rain

Backup of clogged gutters. Cleaning out your gutters every six months or so is a great defense against water damage. When your gutters can’t properly drain water, pooling can occur and lead to water sitting up against—and eventually seeping into—your home.

Leaks around windows and doors. Windows and doors can develop small cracks around them, which may not be visible to the naked eye but are certainly large enough for water to find. Water can soak into these small gaps and begin to eat away at the wood surrounding these openings.

Poor drainage around the foundation. Regardless of how impervious a foundation may seem, if poor drainage allows water to build up around the foundation, it can eventually begin to seep inward and lead to damages.

Leaks in and around the roof. A house of any age can develop a roof leak, and they can often sneak up on you. Checking for signs that your roof might be vulnerable to leaks regularly is the best defense against this.

Malfunctioning of a sump pump system. For those with basements or crawl spaces, a sump pump is a great water damage defense, as long as it is maintained. Sump pump malfunctions due to inadequate maintenance can lead to serious damages on their own.

Leaks around chimneys and skylights. Skylights and chimneys are great features, but it is important to check on the seals surrounding them regularly to ensure they have not deteriorated enough to begin letting water through when there is heavy rain around.

If you’ve experienced water damage to your home, we are here to help 24/7/365. Call SERVPRO of Atherton / Redwood City to have our trained technicians respond quickly and begin your restoration.

SERVPRO of Atherton / Redwood City Specialize in the Cleanup and Restoration of Flooded Basements!

8/19/2021 (Permalink)

A property’s basement can flood at any time, although most often flooding will occur during heavy rainfall. Basements are inherently susceptible to flooding and water damage because they are the lowest level of a building and normally built partly or entirely below ground level. There are a number of reasons why your Atherton, CA basement could flood, including: 

• A blocked or failed sewer lateral pipe
• Heavy rain causing surface water to pool around your home
• Storm sewer backup
• Sanitary sewer backup
• Foundation drainage failure
• Water supply-line break or hot-water tank failure
• And many more

Have Questions about Basement Flooding? 

Call the Water Damage Experts at SERVPRO - (650) 800-3448

If flood water is not handled quickly and properly, it can:

• jeopardize your health and safety
• create a mold infestation 
• cause severe damage to your home’s structure.

The longer you wait, the worse the problem will get, and the more costly it will be to restore the damage.

It’s worth making a call to SERVPRO of Atherton / Redwood City and let our trained, professional crews handle the situation safely and correctly. We have earned the trust of hundreds of homeowners, business owners, and property professionals.

We are Flooded Basement Specialists:

• We are Available 24 hours/7 days per week 365 days a year. Holidays included!
• We’re a Preferred Vendor to many National Insurance Companies
• We Bill The Insurance Directly – One Less Thing For You To Worry About
• Our Technicians are Highly-Trained  in Water Restoration Techniques
• We use s500 IICRC Restoration Standards
• Advanced Inspection and Extraction Equipment

When your home or business has a flooded basement or any water damage event, the trained professionals at SERVPRO have the training, experience and equipment to assist with restoring your home to “Like it never even happened.” Call today at (650) 800-3448 or email office@SERVPROpaloalto.com.

Storm Damage Restoration with SERVPRO of Palo Alto

7/7/2021 (Permalink)

SERVPRO of Palo Alto is dedicated to storm and flood damage restoration. Our crew is ready to take on any size project and restore the property to “Like it never even happened.” Our staff is extensively trained in the use of techniques and expert equipment that is efficient to restore and preserve your property.

SERVPRO of Palo Alto is able to respond quickly with the right resources within a few hours to reduce any secondary or future damage. This is extremely important to assure that the property is dry in order to decrease the damage. Doing so will prevent further damage, which ultimately reduces the restoration cost.

When storms hit Palo Alto, we have the right equipment and resources to handle a large storm or flooding disaster. Our highly trained professionals are ready to respond 24/7 to any storm or flood emergency.

We are part of a national network of over 1,600 Franchises with special Disaster Recovery Teams placed strategically throughout the country to respond to large scale events and disasters.

Need Emergency Services? Call us 24/7 at 650-800-3448

The Storm Damage Restoration Experts at SERVPRO Give Suggestions for How to Deal with Flood Aftermath Effectively

4/29/2021 (Permalink)

Blog Summary: The fire and water cleanup professionals at SERVPRO offer five tips to keep in mind during storm damage restoration following a flash flood. 

Homeowners and businesses in Palo Alto are well aware of the importance of proper storm damage restoration. Flash floods in the area carry a lot of uncertainty in their waters, and the inherent danger of rushing torrents is an uncomfortable thought at any time of year. Flooding and water damage aren’t exclusive to the coastline, and the SERVPRO professionals deal with this level of storm damage restoration daily.

Storm Damage Restoration: Five Steps to Take After a Flash Flood Event

Even if a home is away from the water’s edge, flash flooding still occurs near damaged dams or heavy rainfall areas. If there is overflow after heavy thunderstorms, there’s a risk of excess water. Here are five steps to protect a flooded home or business from further damages:

#1 Safety First

Step One after a flash flood is to verify the safety of all residents or employees before storm damage restoration begins in earnest. If anyone sustains physical injuries from the flood, the responsible person will need to call emergency services. They should also keep children, pets, and frail adults well away from the water, particularly if there is a strong current.

#2 Don’t Drink The Water

Flood water is not potable. It may contain sewage and bacteria, which means that the storm damage restoration team must discard any consumable items in contact with floodwater. If not, accidental ingestion could have dire consequences, even months later. 

If other drinking water is not readily available at the site, or floodwater is the only option, boiling can decrease the concentration of harmful bacteria. However, it is best to contact a medical team immediately in the event of accidental flood water consumption.

#3 Document The Damage

Standard insurance policies typically do not include flash flood protection. However, homeowners with flood coverage should carefully document all flood damage before hiring a water removal company or cleaning service. A thorough approach is always helpful when trying to put together a claim in the months that follow the storm damage restoration.

Proper documentation helps insurance adjusters make a fair settlement that covers all water damage. Professional services like SERVPRO advise capturing as many pictures and videos as possible before water restoration services take over the cleanup.

#4 Beware of Flooded Basements

Floodwater in a basement causes a variety of problems. Connections for the home’s main electricity are typically in the basement, and water contact leads to power outages in the home and potential electric shock risks. If the water reaches the wrong electrical component, fire damage is a real possibility.

A flooded basement also causes significant structural damage long-term. If professional help is unavailable, it is important to be cautious. Do not empty more than a third of the water volume per day—pressure changes of that magnitude may cause collapse. Rather, safeguard the property and leave water cleanup and restoration services to the SERVPRO team.

#5 Hire Professional Help like SERVPRO

A verified company like SERVPRO is the only alternative for fast and safe water and mold removal services.

• Check the online storm damage restoration reviews to see what the community thinks of their services.
• Visit their website to verify certifications and licenses, which are particularly important for reliable mold remediation.

SERVPRO in Redwood City, California, handles many types of cleaning and storm damage restoration services, including water and fire restoration, mold remediation, and residential and commercial property cleanups. For more information, contact SERVPRO today at (650) 800-3448 or visit them at 2225 E. Bayshore Road, Suite 270, Palo Alto, CA 94303.

What Are the Flood Risks in California, and How Can Homeowners Prepare for Flood Damage?

3/18/2021 (Permalink)

Blog Summary: SERVPRO of Palo Alto explains the many flood risks in California and the importance of identifying a reliable storm and flood damage restoration company to rapidly provide services should flooding occur.

The storm damage restoration professionals at SERVPRO of Palo Alto live in the community. They know the people, the community, and the climate. Palo Alto is no stranger to natural disturbances. In 2020, due to its proximity to the San Andreas Fault, the town registered approximately four hundred earthquakes of varying magnitudes. The area also sees its share of local flooding events from heavy rains, stormwater runoff, and rising tides.

To cope with flooding issues, the city is moving ahead with flood mitigation strategies and a new sea-level adaptation plan. Homeowners and businesses can take a page from the community’s flood mitigation playbook and prepare for the future by getting to know the property damage restoration professionals at SERVPRO of Palo Alto today before disaster strikes tomorrow or in the future.

California is a magnet for growth. Job opportunities are available across many sectors. The climate is comfortable all year round, and the state features many hiking, biking, camping, canoeing, and kayaking opportunities. Metro green spaces dot the cities. The Palo Alto area features restaurants and entertainment that are second to none. The multi-ethnic population offers an exciting array of cultural experiences and cuisine.

However, in spite of the many amenities, including the temperate climate, abundant sunshine, magnificent beaches, and beautiful mountains and valleys, California is prone to severe flooding. According to the Public Policy Institute of California, “Most of California is vulnerable to floods. Every county has been declared a flood disaster area multiple times. One in five Californians and more than $580 billion worth of structures (including contents) are vulnerable. Transportation, energy, water supply, and sewer networks are also at risk of disruption. The state’s many valleys—particularly the Central Valley—are susceptible to rivers overflowing. Lowland coastal flooding is common when high tides coincide with large, storm-driven waves; tsunamis also strike occasionally. Southern California, the deserts, and areas recently burned by wildfires are susceptible to flash floods. Storms commonly cause local urban flooding because inadequate drainage systems and impermeable surfaces—such as streets and parking lots—allow stormwater to pond quickly and deeply.”

Even though flood risks are increasing in California, funding for flood management and mitigation is not keeping pace with the elevated risk. People and property values in California’s flood-prone areas are growing. This tandem growth heightens the economic vulnerability and threatens public safety.

Needed upgrades to flood management infrastructures — such as dams and levees — approach $34 billion. Accomplishing these upgrades within twenty-five years would mean spending $1.4 billion per year, which is nearly twice the current level of expenditures. Other novel options still fall short of the needed infrastructure expenses.

On another front, climate change calls for innovative approaches to address future challenges arising from the accelerated impact of changing weather patterns. Experts from the Public Policy Institute of California explain the challenges facing Californians, writing, “Many of California’s flood management systems were designed for the hydrological conditions of the previous century. California’s climate is changing with larger winter storms, more precipitation falling as rain rather than snow, and more extreme high tides. These changes, along with rising sea level, will make many current flood management systems obsolete within decades, requiring major investments in new infrastructure and new approaches to reducing flood risk.”

Helping those hurt by flooding

The National Flood Insurance Program (NFIP) offers federal flood insurance to homes and businesses in flood-prone areas. However, the program is deep in debt, and its future is tenuous. California must proactively develop new strategies regarding the development of floodplains and create a state-run flood insurance program in order to lower economic risk to residents and businesses.

The multiple benefits of modern flood management

Past strategies routed floodwaters to the sea through thousands of miles of man-made river channels. These efforts separate communities from their rivers, adversely impact the environment, and may even increase the risk of flooding.

Contemporary approaches integrate floodwaters into the overall water management system. These strategies involve taking advantage of floodwaters to:

• restore wetlands and river corridors
• replenish aquifers
• improve the quality of surface water supplies

In the meantime, flooding is a problem for many California residents, including those in Redwood City and the surrounding area. Until infrastructure programs are implemented to decrease the intensity of flooding and redirect the water from urban centers and flood plains, homeowners and businesses will need to take precautions, obtain flood insurance, and have readiness plans in place to deal with storm and flood damage disasters.

In case of a property damage disaster such as storm damage or a flood in a residential or commercial setting, SERVPRO of Palo Alto is available 24 hours a day, 365 days a year to help regain control of the situation quickly and begin the restoration process. Quick response and rapid remediation return life and storm or flood-damaged areas back to their pre-disaster condition. A rapid response not only means less disruption, but it also lowers the potential for advanced secondary water damage and the likelihood of mold infestation. SERVPRO offers emergency tarping, security fencing, and board-ups. When damage is severe, the team of professionals can also do pack-ups and provide storage until the site is ready to receive the items.

Sometimes only a few minutes separate calm from chaos in a property damage disaster. The time to prepare is well in advance of severe weather, flooding, earthquakes, or wildfires. Contact the SERVPRO professionals today and begin a relationship that will last long into the future. For more information about flood damage restoration in Redwood City, CA, and the surrounding area, contact the SERVPRO of Palo Alto office by phone at (650) 800-3448 or email office@SERVPROpaloalto.com.

Call SERVPRO of Palo Alto for Storm Damage Restoration

1/26/2021 (Permalink)

Though storms are a normal occurrence, they can also be extremely destructive. Storm damage is one of the top reasons that homeowners must file insurance claims. According to the NCDC, (National Climatic Data Center) in 2020, there were 22 weather/climate disaster events with losses exceeding $1 billion each to affect the United States. Because any storm has the potential to cause your home to sustain damage, it is important to know exactly what to do if the event were to occur. The good news is that when you need storm damage restoration, SERVPRO of Palo Alto is here 24/7 to help you recover.

What You Receive When You Call Us for Household Storm Damage Restoration

Comprehensive Storm Damage Restoration

Storm damage is never a black and white issue. Storm damage often includes problems with structural elements, water damage and even mold. Because SERVPRO of Palo Alto is fully certified in all these issues, we are able to examine the damage with a comprehensive approach and can make sure your restoration is done completely and with efficiency.

Technicians With Experience

Our technicians are something we invest heavily in because we value their contributions tremendously. We train our entire workforce from day one to the standards set forth by the Institute of Inspection Cleaning and Restoration Certification, which sets the industry benchmarks for restoration. We also offer seminars and online courses for our technicians, so they can always continue to learn and hone their skills.

Enough Resources for Restoration

We love being a member of the Palo Alto community and all the wonderful things that come with being a locally owned business—and with our backing from the national SERVPRO® brand, we also get to offer our customers national resources in the event of major disasters. Other locations can band together to offer equipment and additional resources, so everyone in the community can receive restoration in a timely manner.

Service From a Reputable Company

With all of our years of experience, we have unfortunately seen many customers get taken advantage of by post-storm scams by unscrupulous “restoration professionals.” Because we have a long-standing reputation as leaders in the restoration industry, you can trust that with us, you will receive quality work and will not fall victim to one of these scams.

If you have experienced storm damage or want to learn more, you can call SERVPRO of Palo Alto 24/7 365 for more details.

California Firestorms Info Links | SERVPRO of Palo Alto

9/16/2020 (Permalink)

Stay safe during Northern California wildfires!

With unprecedented firestorms burning all over the West Coast, including here in Northern California, it's vital to have information at your fingertips about wildfire location, air quality in your specific location, wildfire resources, and safety tips.

Here's where you should go to keep yourself informed and your family safe:

California wildfire map

CAL FIRE
Fire.ca.gov

Air quality information

EPA & partners
Airnow.gov

Wildfire preparedness & safety information

CAL FIRE
Readyforwildfire.org

Wildfire safety tips & information

FEMA
Ready.gov/wildfires

Wildfire response resources

Cal OES
Wildfirerecovery.caloes.ca.gov

Response.ca.gov

Satellite imagery of areas impacted by fire

Maxar technologies on Google Crisis Map
Google.org/crisismap/2020-california-wildfire-imagery

With the sheer magnitude of the current wildfire situation in our area and all over the western United States, please keep yourself informed. And if wildfires do affect your home or business, don't hesitate to call SERVPRO of Palo Alto for 24-hour fire restoration service! Call us at (650) 800-3448.

Get Your Home Ready for Severe Weather | SERVPRO® of Palo Alto

8/27/2020 (Permalink)

SERVPRO of Palo Alto is here to provide you with a rapid response. Contact us right away if you experience any storm damage.

You can’t control where a storm hits. But there are steps you can take to be sure your home is in the best shape possible to weather severe storms.

The National Weather Service has some great tips for making sure your home is ready for storms. They recommend:

Keeping the trees near your home trimmed and healthy. Tree limbs overhanging your house can fall during a storm. And having a dead tree near your home can be risky during heavy wind. It can damage your roof, the siding on your home, and break windows.

Ensuring your gutters are clean. This is a good way to help keep your roof (and the rest of your home) safe from water damage. Keep in mind that cleaning gutters regularly also protects your home over time.

Securing loose items and closing doors and windows. If you have time, this can help save both these items and your home from damage.

Other Ways to Prepare

If you want to know more about getting your home and family ready for severe weather—including the types of weather threats that are common in your area, visit ready.gov.

The information on ready.gov comes directly from the Department of Homeland Security. It’s a good source for general information about storms and emergency planning. Plus you can download their app to your smartphone for real-time alerts about severe weather that might affect your town.

During severe weather, every minute counts. So having real-time alerts is a good way to help keep your family members and pets safe. If you’re out of town, the app will send alerts that apply to wherever you are.

Cleaning Up After the Storm

Hopefully, your family will never be hit by a storm. But if you are, it’s important to get your home professionally cleaned. Why? Because expert cleaning can help get your family’s home back in order quickly. Plus, if there’s water damage, it can help protect you against mold later.

If your home sustains damage due to a storm, you can count on us to help. We’re here to talk with you ²⁴⁄₇if you need to learn more about our storm restoration process.

Ask the Right Questions to Pick a Storm Restoration Team | SERVPRO® of Palo Alto

8/7/2020 (Permalink)

Choosing the right restoration company is crucial to getting things back to normal. Call SERVPRO of Palo Alto to set up an appointment.

When there is severe weather in the area, it can be alarming to experience—but if your area sustains damage, it is even worse. The severity and expenditures associated with storm damage are more serious than many realize, which is why we always advise doing your research before making a decision when it comes time to pick a restoration company.

The company you choose is so important to your overall recovery experience. As it is generally a stressful time, working with a company that provides you with peace of mind will make a huge difference in how smoothly the process proceeds and how quickly your damages are resolved. To help you decide on the right company for you, we have a few tips.

Your Guide for Choosing a Restoration Company After Sustaining Damage

Have you checked on their reputation? When you invest money into your home, you want to be certain you are making a wise choice—and restoration is no exception. Scammers often surface after bad storms to take advantage of those who have sustained damage, so doing your own research is vital. Make sure your chosen company is active in the community and is considered an industry leader in restoration to be certain they are a good choice.

Do you know how they handle sudden rushes in businesses? Storm damage is quite unique because of just how suddenly it can occur and how much of an area it can impact. While you are deciding on a restoration company, make sure to choose one that can provide good service even when they get inundated with sudden requests. With our national SERVPRO® partnership, we are enabled to seek backup whenever we need it in order to provide the same level of service regardless of the extent of damages.

What happens if I have an after-hours emergency? It is rare that storm damages will occur at a time that is convenient, but it can occur at the worst time possible. Because storms do not follow a strict workweek, we do not either. You can get in touch with us any hour of the day or night to report your damage, and our emergency response team will spring into action regardless of the damages.

When you have damage from a storm to your home or commercial building, you can always depend on us to handle it. Contact us at any hour to see our exceptional service in action.

Tips for Storm Safety That You Can Use Anywhere | SERVPRO® of Palo Alto

7/13/2020 (Permalink)

Have you been affected by a storm event? SERVPRO of Palo Alto is available 24/7 and ready to assist you with any storm damage.

When the skies are clear and the day is warm, thunderstorms are probably the last thing on your mind—but because of how suddenly they can manifest during humid days, they are always something to keep in mind. Any thunderstorm has the potential to be dangerous, but with these safety tips, you can be sure you can protect yourself from summer storms anywhere.

Protect Yourself From Summer Storms Anywhere You Go

Know your options for shelter. When a storm catches you at home, you can follow storm safety guidelines to a T and take shelter in the most secure spot in your home. Unfortunately, if you are out and about when a storm pops up, you may have to get creative. Seeking shelter in a vehicle is actually recommended when you are not home, as the car will disperse any lightning strikes around you.

Practice electrical safety. A lightning strike can travel through a building rapidly, often using the home’s wiring system to do so. This can lead to a power surge, an event that can harm electronics and cause sparks. If you have plenty of time before the storm hits, unplugging everything is the safest thing you can do—but in case you don’t, also install surge protectors at home and at your office.

Avoid direct contact with concrete. When you hear that a thunderstorm is nearby, concrete might seem like the most reasonable place to seek shelter—but concrete can have its own dangers involved. Metal beams are often encased in poured concrete to stabilize it, meaning it can transfer the charge from lightning when it strikes. If you do seek shelter in a concrete building, avoid directly touching the floor or walls.

Stay indoors for at least 30 minutes. If you have an activity interrupted by a thunderstorm, getting back to it is likely your top priority—but do not forget about safety as well. Lightning can travel large distances even when the sky is clear, so experts recommend giving yourself at least half an hour before heading back outside.

If your home sustains damage due to a storm, you can count on us to help. Contact us at any hour to learn more about our storm restoration process.

Before Severe Weather Strikes, Make Plans to Be Prepared | SERVPRO® of Palo Alto

5/26/2020 (Permalink)

If your home has been impacted by storm damage, SERVPRO of Palo Alto will respond quickly to assist in any repairs.

Severe weather can be something that we disregard with time, especially if we have been through previous storms that did not lead to any life-altering damages.

This is a dangerous outlook to take, because every single storm has the potential to cause serious damage and should be regarded as something to be wary of. You should always have a severe weather plan for preparedness in place—understand a watch and warning notification, stock your disaster supplies and find a reliable way to receive weather updates in advance so you can be prepared if severe weather does strike.

Understand a Watch and Warning Notification

If a weather watch or warning is issued, it is important to understand what that means so you can react appropriately and safely. When a severe weather watch is issued by local authorities, that means that they are anticipating a storm because conditions indicate one could occur. This is not the same as a warning, which means an active storm is in the area and you should seek safe coverage right away.

Stock Your Disaster Supplies at Home

While a storm is nearby, you want to be certain you have all the supplies you need on hand in order to hunker down and wait it out. You will want to have first-aid supplies, food and water, and a dependable light source like a battery-operated flashlight in case the electricity fails due to the storm. You should also have an area of your home that serves as a “safe zone,” such as a hallway or bathroom where your family can seek shelter.

Find a Reliable Way to Receive Weather Updates

For most of us, our cell phone is typically the best way to receive alerts about nearly anything going on in the world—but when it comes to severe weather, that is not the case. Storms can often knock out cell phone reception and power, rendering a phone useless, especially if the battery dies. It is important to seek a more reliable way to get these updates such as a NOAA Weather Radio so you can be certain you always have the information you need.

If your home has been impacted by storm damage, we are here for you. You can contact us ²⁴⁄₇ to get a quick response to your home’s damages.

Being Knowledgeable About How Rain Can Lead to Water Damage | SERVPRO® of Palo Alto

5/11/2020 (Permalink)

Heavy rains can cause serious water damage. SERVPRO of Palo Alto has the trained technicians to fully restore your home.

There are many water-related incidents that can lead to damage, as it takes a relatively small amount of moisture to lead to an issue.

While many often think of floods, even heavy rain showers over a period of time can lead to water damage, as water gradually works its way into a home’s weather defenses. Being knowledgeable about where and why this happens is the best preventive measure to take.

Where to Be Aware That Water Damage Is a Possibility

Backup of clogged gutters. Cleaning out your gutters every six months or so is a great defense against water damage. When your gutters can’t properly drain water, pooling can occur and lead to water sitting up against—and eventually seeping into—your home.

Leaks around windows and doors. Windows and doors can develop small cracks around them, which may not be visible to the naked eye but are certainly large enough for water to find. Water can soak into these small gaps and begin to eat away at the wood surrounding these openings.

Poor drainage around the foundation. Regardless of how impervious a foundation may seem, if poor drainage allows water to build up around the foundation, it can eventually begin to seep inward and lead to damages.

Leaks in and around the roof. A house of any age can develop a roof leak, and they can often sneak up on you. Checking for signs that your roof might be vulnerable to leaks regularly is the best defense against this.

Malfunctioning of a sump pump system. For those with basements or crawl spaces, a sump pump is a great water damage defense, as long as it is maintained. Sump pump malfunctions due to inadequate maintenance can lead to serious damages on their own.

Leaks around chimneys and skylights. Skylights and chimneys are great features, but it is important to check on the seals surrounding them regularly to ensure they have not deteriorated enough to begin letting water through when there is heavy rain around.

If you’ve experienced water damage to your home, we are here to help. You can call us ²⁴⁄₇ to have our trained technicians respond quickly and begin your restoration.

The First Steps to Take to Recover From a Flood | SERVPRO® of Palo Alto

4/9/2020 (Permalink)

SERVPRO of Palo Alto can assist with flood damage

It can be extremely devastating to discover that your home has been impacted by a flood, but with flooding becoming more and more common, it is an important thing to prepare for.

In a flood’s aftermath, recovering quickly is everyone’s top priority—and acting fast can even lessen the overall damage. In this trying time, it is also important to ensure you are staying safe, which is why we have these tips to help you know exactly what to do following a flood.

A Guide to Enhancing Your Home’s Weatherproofing | SERVPRO® of Palo Alto

3/11/2020 (Permalink)

How to Weatherproof Your Home

There are many things that can impact how well a home can resist severe weather, such as the age of the house, overall exposure and the integrity of the construction. It is smart to consider where your home stands with this and what improvements you may need to make it more resilient—especially considering that 50% of all homeowners’ insurance claims are due to weather.

The good news is that increasing a house’s resilience to weather is inexpensive and not time-consuming, so it is generally better to be safe than sorry. That is why we have outlined some of our top weatherproofing tips so you can rest easy the next time heavy rains head your way.

When Destructive Storms Arrive, Give Us a Call | SERVPRO® of Palo Alto

2/7/2020 (Permalink)

Call SERVPRO of Palo Alto when you need storm damage restoration!

Though storms are a regular occurrence, they can also be extremely destructive. Storm damage is one of the top reasons that homeowners must file insurance claims, and claims filed amounted to approximately $2 billion in storm-related losses in 2018.

Because any storm has the potential to cause your home to sustain damage, it is important to know exactly what to do if the event were to occur. The good news is that when you need storm restoration, we are here ²⁴⁄₇ to help you recover.

Prepping for a Palo Alto Power Outage

10/17/2019 (Permalink)

SERVPRO of Palo Alto Can Help with Damage Caused by Power Outages

The American Red Cross encourages that each household and car have a preparedness kit, but sadly only 51.5% of US homes reportedly have an emergency kit ready. Here at SERVPRO of Palo Alto, we’re passionate about preparedness. As we head into the 2019 storm season, we recommend homes and businesses prepare power outage kits for the instance they find themselves without power.

Kits should include things like water, canned food, a can opener, flashlights and batteries. Food and water rations should be enough for each person in your household or place of business for 5 days.

To start a power outage kit, grab an old backpack or duffle and add in plenty of bottled water, battery-operated radio and clock, flashlight for each member of your household including extra batteries, non-electric can opener, list of emergency phone numbers including family and friends and a first aid kit.

September was National Preparedness month, and SERVPRO of Palo Alto recommends that learn more about how to prepare for disaster.

Should disaster, like water damage from a dishwasher leak or pipe break, affect your home, call SERVPRO of Palo Alto today at (650) 800-3448.

Wildfire Danger Cuts Off Power to 800K Customers in Northern California

10/9/2019 (Permalink)

PG & E Power Outage

Because of firestorm danger, Pacific Gas & Electric is shutting off power to about 800,000 customers across Northern California to try to avoid wildfires caused by winds damaging power equipment, a historic move.

The first power cutoffs, which is expected to affect 513,000 customers, began shortly after midnight in several counties around Sacramento, amid strengthening winds and continued to roll out into the early morning hours.

The blackouts will affect 34 counties in Central and Northern California, including Santa Clara county. Cities like Palo Alto, Atherton, Redwood City, Menlo Park, and Stanford, areas that SERVPRO of Palo Alto serves. It would be the biggest power shutdown so far as utilities across the state attempt to reduce wildfire risk due to heavy wind. Utilities malfunctions have been tied to some of the state’s most destructive fires, including last year’s Camp fire, which devastated Paradise, Calif., and the 2017 fires in Sonoma and Napa Valley.

The outage could last a week. Do you know if you'll be affected? Check out the outage map here.

Natural Disaster Preparation in the Bay Area

9/30/2019 (Permalink)

Water Damage Due to Storms

A tornado touching down in Davis, California reminds us in the Bay Area that we need to be prepared for what Mother Nature can throw at us at any moment. It is also a good reminder to review your current homeowners insurance policy. Although California doesn't often experience tornadoes, SERVPRO of Palo Alto reminds you to always be prepared. California has been impacted by tropical storms that have caused major flooding and property damage.

Here are some tips from the Federal Emergency Management Agency (FEMA) in order to protect your home in case of a severe storm:

• Cover all windows with precut plywood or hurricane shutters to protect from high winds.
• Keep all trees and shrubs well-trimmed.
• Turn off utilities and propane tanks as instructed.
• Ensure supply of water for sanitary purposes.
• Keep an emergency backpack available to quickly grab if you need to.

SERVPRO of Palo Alto offers 24-hour emergency service, 365 days a year. Reach us at 650-800-3448 day or night!

How to Build an Emergency Kit in Palo Alto, California

9/30/2019 (Permalink)

What to Have in Your Emergency Kit

Basic Disaster Supplies Kit

To assemble your kit, store items in airtight plastic bags and put your entire disaster supplies kit in one or two easy-to-carry containers such as plastic bins or a duffel bag.

A basic emergency supply kit could include the following recommended items:

• Water - one gallon of water per person per day for at least three days, for drinking and sanitation
• Food - at least a three-day supply of non-perishable food
• Battery-powered or hand crank radio and a NOAA Weather Radio with tone alert
• Flashlight
• First aid kit
• Extra batteries
• Whistle to signal for help
• Dust mask to help filter contaminated air and plastic sheeting and duct tape to shelter-in-place
• Moist towelettes, garbage bags and plastic ties for personal sanitation
• Wrench or pliers to turn off utilities
• Manual can opener for food
• Local maps
• Cell phone with chargers and a backup battery

If you have an emergency and need immediate service, call SERVPRO of Palo Alto at 650-800-3448 anytime day or night.

Rainstorms in Bay Area Continue

3/5/2019 (Permalink)

Rain in Bay Area

Widespread rain in the Bay Area, including in Palo Alto, Atherton, Redwood City, Stanford, and Menlo Park, continues and is expected to continue through at least Friday, March 8th, bringing at least three inches of rain.

While no major flooding is expected in the Bay Area, the weather service warned that “minor nuisance flooding may occur Tuesday night and Wednesday” given the already saturated soils.

“Rivers, streams, and creeks will experience rises, but most should remain in their banks,” the weather service wrote in its daily forecast Tuesday.

Once the heaviest downpours clear, scattered showers are likely through Friday morning, Dykema said.

A storm system coming in from the northwest could bring more rain this weekend, but at this point most of the moisture is expected to remain offshore.

Early next week, a ridge if high pressure is expected to build, which will keep the Bay Area dry at least for a couple of days.

Rainfall totals across California for the water year that began Oct. 1 are mostly above average for this time of year, including Redding (28.17 inches, or 112 percent of its historical average), San Francisco (20.02 inches, 109 percent), Oakland (15.71 inches or 100 percent), and San Jose (12.63 inches, 108 percent).

When water damage occurs due to excessive rain and flooding like we've been experiencing, call SERVPRO of Palo Alto at (650) 800-3448 day or night. We'll make water damage "Like it never even happened."

Protect Against Rainstorm Damage

3/4/2019 (Permalink)

Santa Clara County Rainstorms

The heavy rains and horrific mudslides that devastated large swathes of Montecito in Santa Barbara County last January left death and destruction in their wake as mud and debris swept through the streets, leaving 21 people dead and thousands of homes and businesses damaged. Because all of California has experienced rain storms at one time or another (including the heavy rains last winter in Northern California, causing thousands in San Jose and surrounding areas to evacuate), water damage preparedness is essential to protecting what we hold dear.

What does this tell us, as residents of Santa Clara County, including those of us in Palo Alto, Menlo Park, Atherton, and Redwood City? It tells us that we need to be prepared at all times for water damage that can occur due to heavy rains in Northern California by taking several key steps. In addition, we also need to have a reliable restoration company like SERVPRO of Palo Alto to assist in damage restoration and water mitigation after the fact.

How can homeowners and business owners protect their property from water damage in Palo Alto, Menlo Park, Atherton, and Redwood City? There are several steps to take to minimize water damage due to heavy rains and winds.

First, make sure to maintain clean gutters. Clear your gutters of leaves and twigs that may have accumulated throughout the year. Do this at least twice a year, if not more. If you don’t keep your gutters clean, debris build-up slows the flow of water to the drains and leads to overflowing.

Another important step to take when safeguarding your home or business against water damage is protecting against electricity issues. During heavy rainstorms, it’s imperative to make sure that all electrical appliances are stored or moved upstairs, where water is can’t reach them. Don’t go near the fuse box and ensure that all sockets are covered and turned off. Water and electricity can cause major problems.

Next, don’t forget to check your sealant. Make sure that any gaps or holes in the sealant surrounding your doors and windows are filled in, especially if you live in an area that gets hammered by heavy downpours. Otherwise, rain will seep into the building, causing all sorts of problems requiring water damage mitigation. Inspect your sealant regularly, because regular upkeep will greatly reduce the impact of sealant erosion.

Cover air vents. As you may have already experienced, air vents are one of the most common ways that water can get into a house or business. If the forecast calls for heavy rain, or if you’re at risk of flooding, make sure that you cover your air vents from both the outside and the inside with thick plastic sheeting.

What happens if you take these protective measures before heavy rains hit and you still have water damage? Sometimes, no matter what you do, Mother Nature can still cause water damage (or mold damage due to water damage) requiring water restoration, mold restoration and mold mitigation in Palo Alto, Menlo Park, Atherton, and Redwood City. Not all is lost. First call a reputable damage restoration company like SERVPRO of Palo Alto. SERVPRO of Palo Alto’s expertly trained restoration technicians are trained to take care of water damage and mold mitigation due to flash flooding and heavy rains. They serve the following areas of Santa Clara County: Palo Alto, Menlo Park, Atherton, and Redwood City, and have taken on water damage jobs both large and small. In addition, their customers give SERVPRO of Palo Alto excellent reviews for their quick, efficient, and high-quality water restoration work and mold mitigation work.

Here’s what one happy SERVPRO of Palo Alto customer has to say about her experience with water damage and subsequent water damage mitigation performed by SERVPRO:

“These guys are the best at what they do... I had major water damage in my house and they came in right away with a plan to address the issue.  Jessie was my project manager, absolutely wonderful and professional. He was there for me every step of the way, answered all of my calls no matter the time, could not have asked for a better manager to handle my situation.  I highly recommend Jessie and his team. Thank you guys, could not have gotten through my terrible situation without you!!” - Mary L., Newark, CA

Get your property ready for heavy rainstorms that inevitably occur in our area of Santa Clara County. Then, call us today for a quick, no-cost estimate for any water damage, large or small, that needs water restoration at (650) 800-3448.

Building a Power Outage Kit

9/24/2018 (Permalink)

Tips for building a power outage kit.

The American Red Cross encourages that each household and car have a preparedness kit, but sadly, only 51.5% of US homes reportedly have an emergency kit ready.

Power outage kits should include things like water, canned food, a can opener, flashlights, and batteries, including enough food and water for each person in your household for five days. To build a power outage kit, you can use an old backpack or duffel bag and add the following:

• Plenty of bottled water
• Battery-operated radio and clock
• Flashlight for each member of your household including extra batteries
• Non-electric can opener
• List of emergency phone numbers including family and friend
• First aid kit

Throughout the month of September, SERVPRO® of Palo Alto will be bringing tips and information on how to best be prepared in case of disasters like power outages due to storms. Should disaster like water damage from a dishwasher leak or pipe break affect your home, call us today at 650-800-3448. We serve Palo Alto, Menlo Park, Atherton, Redwood City, and Stanford in the Bay Area.

SERVPRO® of Palo Alto is ready 24/7, 365 to help you when emergency strikes.

#SERVPROPALOALTO #SERVPRO #NATLPREP

Storms Can Cause Flooding to Your Palo Alto Home

9/21/2018 (Permalink)

Prepare for power outages in Palo Alto.

After a storm or natural disaster, the aftermath can be detrimental to you both emotionally and financially.  Storm cleanup and water damage restoration to your property can be stressful without the help of qualified technicians leading the way. With storm season approaching us, rain and high winds can affect Palo Alto, Menlo Park, Atherton, Redwood City, Stanford and other parts of the Bay Area. When these winter storms occur, there’s a possibly of power outages in your area due to winds knocking down electrical poles or other causes.

It is important for families to be prepared for a power outage that may last for several hours or days after a heavy storm. The National Public Service campaign, Ready Campaign, has shared the following tips regarding power outage:

Before a Power Outage:

• Build or restock your emergency preparedness kit, including a flashlight, batteries, casa, and first aid supplies.
• Make sure you have alternate charging methods for your phone or any device that requires power.
• Charge cell phones and any battery powered devices.
• Know where the manual release lever of your electric garage door is located and know how to operate it.
• Learn about the emergency plans that have been establish in your community.

During a Power Outage:

• Avoid using candles which can cause fires. Only use flashlight for emergency lighting.
• Keep refrigerator and freezer doors closed. Most food requiring refrigeration can be kept safely in a closed refrigerator for about four hours. A full freezer will keep the temperature for about 48 hours.
• Put on layers of warm clothing if it is cold outside. Never burn charcoal for heating or cooking indoors.
• Only use generators away from your home, and NEVER run a generator inside a home or garage, or connect it to your home’s electrical system. Consult an electrician or engineer before purchasing and installing a generator.

After a Power Outage:

• Throw away any food that has been exposed to temperatures of 40*F (4*C) for two hours or more. When in doubt, throw it away.
• If food in freezer is colder than 40*F and has ice crystals on it, you can refreeze it.
• Contact your doctor if you’re concerned about medication having spoiled.
• Store at least a three-day supply of non-perishable food. 
• Choose foods your family will eat.
• Remember any special dietary needs.
• Avoid foods that will make you thirsty.

The following items are suggested when selecting emergency food supplies. You may already have many of these on hand.

• Salt-free crackers, whole grain cereals, and canned foods with high liquid content
• Ready-to-eat canned meats, fruits, vegetables and a can opener
• Protein or fruit bars
• Dry cereal or granola
• Peanut butter
• Dried fruit
• Nuts
• Crackers
• Canned juices
• Non-perishable pasteurized milk
• High energy foods
• Vitamins
• Food for infants
• Comfort/stress foods
• Don’t forget to pack a can opener and other utensils needed!

For more information and tips on how to prepare for and respond to an emergency visit

 https://www.ready.gov/about-us

SERVPRO of Palo Alto has the experience, the expertise, and the advanced training that enables us to get your property restored quickly and thoroughly. For your emergency restoration services call us 24/7 for prompt service. (650) 800-3448!

SEPTEMBER is National Disaster Preparedness Month

9/16/2018 (Permalink)

Download the SERVPRO Ready app today!

Make A Plan

Mother Nature can bring us unexpected events without much warning.  That is why you can never be too careful. During an emergency, it is important to be prepared with an Emergency Plan in place. An Emergency Plan can increase your chances of survival for yourself and those around you in case of an emergency or disaster.

It is important that everyone in the home is aware of what actions to take in case of an emergency. You can find more information on how to be prepared in the link below:

https://www.ready.gov/make-a-plan.

SERVPRO Emergency Ready Profile

SERVPRO of Palo Alto can help you develop an immediate plan of action for your home or business. You can simply download our mobile SERVPRO Ready Plan app on your phone or tablets. Whether you are a home or business owner, our SERVPRO Ready Plan can help you be prepared for whatever happens. It is important to know what to do and expect in advance to help minimize the damages that can affect your property. The SERVPRO Emergency Ready Profile advantages consist of:

• A no-cost assessment of your facility.
  This means there is no need to allocate funds, giving you a great value at no cost.
   
• A concise Profile Document that contains only the critical information needed in the event of an emergency.
  It will only take a little time to complete and will not take you away from current projects. But it will save a lot of time if ever needed.
   
• A guide to help you get back into your building following a disaster.
  This can help minimize the amount of time your business is inactive by having an immediate plan of action.
   
• Establishes your local SERVPRO Franchise Professional as your disaster mitigation and restoration provider.
  You have a provider that is recognized as an industry leader and close by.
   
• Identification of the line of command for authorizing work to begin.
  This saves time so we can begin the work of mitigating the damage which can save you time and money.
   
• Provides facility details such as shut-off valve locations, priority areas and priority contact information.
  Having a quick reference of what to do, how to do it and who to call provides solutions in advance of an emergency so that during the emergency you are "Ready for whatever happens."

Select SERVPRO of Palo Alto as your Preferred Franchise on your personalized profile.

SERVPRO of Palo Alto

(650) 800-3448

2625 Middlefield Road #557

Palo Alto, CA 94306

Download the app today

https://ready.SERVPRO.com/home/mobileapp

Firestorm Disaster Preparedness

9/13/2018 (Permalink)

Fire Damage Restoration in Palo Alto, CA

Firestorms (wildfires) have been increasing in frequency and intensity in recent years. They can ruin homes and cause injuries or death to people and animals. A wildfire is an unplanned fire that burns in a natural area such as a forest, grassland, or prairie. Wildfires can:

• Often be caused by humans or lightning.
• Cause flooding or disrupt transportation, gas, power, and communications.
• Happen anywhere, anytime. Risk increases with in periods of little rain and high winds.
• Cost the Federal Government billions of dollars each year.

IF YOU ARE UNDER A WILDFIRE WARNING IN YOUR AREA, GET TO SAFETY RIGHT AWAY

• Leave if told to do so.
• If trapped, call 9-1-1.
• Listen for emergency information and alerts.
• Use N95 masks to keep particles out of the air you breathe.
• Prepare NOW
  Sign up for your community’s warning system. The Emergency Alert System (EAS) and National Oceanic and Atmospheric Administration (NOAA) Weather Radio also provide emergency alerts.
• Know your community’s evacuation plans and find several ways to leave the area.
• Drive the evacuation routes and find shelter locations. Have a plan for pets and livestock.
• Gather emergency supplies, including N95 respirator masks that filter out particles in the air you breathe. Keep in mind each person’s specific needs, including and updated asthma action plan and medication.
• Don’t forget the needs of pets.
• Designate a room that can be closed off from outside air. Close all doors and windows. Set up a portable air cleaner to keep indoor pollution levels low when smoky conditions exist.
• Keep important documents in a fireproof, safe place. Create password-protected digital copies.
• Use fire-resistant materials to build, renovate, or make repairs.
• Find an outdoor water source with a hose that can reach any area of your property.
• Create a fire-resistant zone that is free of leaves, debris, or flammable materials for at least 30 feet from your home.
• Review insurance coverage to make sure it is enough to replace your property.
  Pay attention to air quality alerts.

Northern California Firestorms

9/4/2018 (Permalink)

SERVPRO of Palo Alto can assist those affected by Northern California firestorms

SERVPRO of Palo Alto, one of Northern California’s top damage restoration companies (taking care of fire damage, water damage, mold mitigation, smoke and soot damage, and post-damage clean-up) is ready to assist those Californians affected by the recent fires in Northern California, including those residents and business owners affected by the following fires: the Carr Fire, the Mendocino Complex Fire, and Lake County Fire. Due to extreme heat and dry weather conditions, Northern California, once again, has been hit hard by wildfires and firestorms this summer. The Mendocino Complex Fire, in particular, is now California’s largest wildfire in history. Firefighters continue to labor for many hours to fight fire, with only partial containment. These fires are not only causing damage and loss to nature, but also causing damage and loss to business and residences. The sheer size of these Northern California firestorms has caused significant damage to property, as well as several casualties.

SERVPRO of Palo Alto restoration company, with its large number of resources, staff, and proprietary equipment, can help restore property that has been affected by wildfires. Its expert technicians, with their multiple training certifications, can handle any size job, whether large or small. SERVPRO of Palo Alto has been in business for almost five years, and in that five years, has garnered numerous five-star reviews and contracts with large companies and organizations. They are trusted to do the job right. SERVPRO of Palo Alto serves and has worked in the following cities in Santa Clara County, California: Palo Alto, East Palo Alto, Stanford, Atherton, Menlo Park, Redwood City, and North Fair Oaks.

CARR FIRE

The Carr Fire was a massive wildfire that burned in Shasta and Trinity Counties in California, United States. The fire burned 229,651 acres before it was 100% contained on August 30. The Carr Fire destroyed at least 1,604 structures (at least 1,077 were homes) while damaging 277 others, becoming the sixth-most destructive fire in California history, as well as the seventh-largest wildfire recorded in modern California history. The Carr Fire cost over $1.658 billion in damages, including $1.5 billion in insured losses and more than $158 million in suppression costs.

MENDOCINO COMPLEX FIRE

The Mendocino Complex Fire, which began at the end of July is still not 100% contained (as of September 2, 2018). It is a large complex of two wildfires, the River Fire and Ranch Fire, and was burning in Mendocino, Lake, Colusa and Glenn Counties in California. The Ranch Fire is currently burning eight miles northeast of Ukiah and the River Fire is currently burning six miles north of Hopland.

First reported on July 27, 2018, both fires have burned a combined total of 459,123 acres and are collectively 97% contained (as of September 2, 2018), while the Ranch Fire has burned 410,203 acres, surpassing the Thomas Fire to become the single-largest modern California wildfire. The fires collectively destroyed 280 structures while damaging 37 others; property damage has not yet been calculated for the fire complex, but costs are presumed to be staggering. The Mendocino Complex also cost over $176.4 million in fire suppression costs. The city of Lakeport, communities of Kelseyville, Lucerne, Upper Lake, Nice, Saratoga Springs, Witter Springs, Potter Valley, and Finley, parts of Hopland, and the tribal communities of Hopland Rancheria and Big Valley Rancheria were evacuated.

LAKE COUNTY FIRE

Lake County has experienced two separate wildfires: the Carder Fire, which burned 50 acres and was contained late July, and the currently burning (as of September 2, 2018) Kelsey fire, which as burned 36 acres so far and has prompting evacuation advisories.

Northern California’s firestorm season has been very intense this year, both in scope and length. As a result, homeowners and business owners have suffered tremendous losses when it comes to property. To help mitigate fire damage as a result of the Lake County Fire, Mendocino Complex Fire, and Carr Fire, SERVPRO of Palo Alto has assembled a firestorm team to quickly restore property to its original condition. They will also work with your property insurance company to ensure coverage and give you peace of mind as quickly as possible.

If you are in any of the areas affected by these Northern California wildfire, or if you experience fire damage in the following areas: Palo Alto, East Palo Alto, Stanford, Atherton, Menlo Park, Redwood City, or North Fair Oaks, please call SERVPRO of Palo Alto at (650) 800-3448. We’re here to help! We will make it “Like it never even happened.”

Mexico Earthquake- Wake-up Call for Californians

9/21/2017 (Permalink)

On Tuesday, September 19, 2017, a powerful earthquake struck the south of Mexico in Puebla State, 123 kilometers from Mexico City. This earthquake should serve as a wake-up call to all Californians, as seismologists have been waiting for a possible devastating earthquake to occur in California. The San Andreas Fault and six other significant fault zones are present in the Bay Area: the Calaveras Fault, Concord-Green Valley Fault, Greenville Fault, Hayward Fault, Rodgers Creek Fault, and San Gregorio Fault.

If and when that big one hits us, a tsunami could also be a real threat to us, and might even come through the Bay side to impact Palo Alto, Menlo Park, and the surrounding areas. Once these waves enter your home, the waters are deemed Category 3 flood waters, and everything impacted by the waves would be deemed unsalvageable.

After a catastrophic situation has impacted our community, SERVPRO of Palo Alto has the ability to rally equipment and crews to quickly respond to storm damage of any magnitude. Trust SERVPRO to restore the water damage your structure can suffer from a major storm. We can handle water damage restoration after flooding, thunderstorms, earthquakes, and any natural disaster. Our crew will take care of your restoration, water mitigation, and any mold remediation needed after a big storm. SERVPRO of Palo Alto would be one of the first responders in such a disaster, and would be there to help clean up and dry out your commercial or residential property if affected.

If you experience any kind of storm damage, be sure to call us first at SERVPRO of Palo Alto by dialing 650-800-3448.

Storms Can Cause Flooding to Your Palo Alto Home

9/21/2017 (Permalink)

After a storm or natural disaster, the aftermath can be detrimental to you both emotionally and financially.  Storm cleanup and water damage restoration to your property can be stressful without the help of qualified technicians leading the way. With storm season approaching us, rain and high winds can affect Palo Alto and other parts of the Bay Area. When these winter storms occur, there’s a possibly of power outages in your area due to winds knocking down electrical poles or other causes.

It is important for families to be prepared for a power outage that may last for several hours or days after a heavy storm. The National Public Service campaign, Ready Campaign, has shared the following tips regarding power outage:

Before a Power Outage:

• Build or restock your emergency preparedness kit, including a flashlight, batteries, casa, and first aid supplies.
• Make sure you have alternate charging methods for your phone or any device that requires power.
• Charge cell phones and any battery powered devices.
• Know where the manual release lever of your electric garage door is located and know how to operate it.
• Learn about the emergency plans that have been establish in your community.

During a Power Outage:

• Avoid using candles which can cause fires. Only use flashlight for emergency lighting.
• Keep refrigerator and freezer doors closed. Most food requiring refrigeration can be kept safely in a closed refrigerator for about four hours. A full freezer will keep the temperature for about 48 hours.
• Put on layers of warm clothing if it is cold outside. Never burn charcoal for heating or cooking indoors.
• Only use generators away from your home, and NEVER run a generator inside a home or garage, or connect it to your home’s electrical system. Consult an electrician or engineer before purchasing and installing a generator.

After a Power Outage:

• Throw away any food that has been exposed to temperatures of 40*F (4*C) for two hours or more. When in doubt, throw it away.
• If food in freezer is colder than 40*F and has ice crystals on it, you can refreeze it.
• Contact your doctor if you’re concerned about medication having spoiled.
• Store at least a three-day supply of non-perishable food. 
• Choose foods your family will eat.
• Remember any special dietary needs.
• Avoid foods that will make you thirsty.

The following items are suggested when selecting emergency food supplies. You may already have many of these on hand.

• Salt-free crackers, whole grain cereals, and canned foods with high liquid content
• Ready-to-eat canned meats, fruits, vegetables and a can opener
• Protein or fruit bars
• Dry cereal or granola
• Peanut butter
• Dried fruit
• Nuts
• Crackers
• Canned juices
• Non-perishable pasteurized milk
• High energy foods
• Vitamins
• Food for infants
• Comfort/stress foods
• Don’t forget to pack a can opener and other utensils needed!

For more information and tips on how to prepare for and respond to an emergency visit

 https://www.ready.gov/about-us

SERVPRO of Palo Alto has the experience, the expertise, and the advanced training that enables us to get your property restored quickly and thoroughly. For your emergency restoration services call us 24/7 for prompt service. (650) 800-3448.

Lightning storm strikes the Bay Area

9/14/2017 (Permalink)

On Monday, September 11, the Bay Area was hit with a late-summer storm that brought thousands of lightning strikes, rain and high winds. The strong winds knocked down several wires in the South Bay, leaving several homes and businesses without power.

With summer coming to an end, we begin to prepare for the upcoming storm season that fall may bring. These storms can potentially create numerous water and damage losses for your home or business. It is important to inspect your home or business for water damage to prevent it from creating mold or further damage to the structure.

The heavy winds of these storms can knock down trees causing severe damage to your property. Storm and flood damages require specialized techniques and adequate equipment. If your residential or commercial property is affected by a storm, you will need a company with storm damage experience and expertise. Trust SERVPRO of Palo Alto to take care of it. Call us 650-800-3448.

Locally Owned Company with National Storm Resources

SERVPRO of Palo Alto is locally owned and operated, so we are part of this community too. When you have a flooding or storm emergency, we’re already nearby and ready to help 24/7. We take pride in being a part of the Palo Alto community and want to do our part in making it the best it can be.

SEPTEMBER: National Preparedness Month

9/14/2017 (Permalink)

Download our app TODAY!

Make A Plan

Mother Nature can bring us unexpected events without much warning.  That is why you can never be too careful. During an emergency, it is important to be prepared with an Emergency Plan in place. An Emergency Plan can increase your chances of survival for yourself and those around you in case of an emergency or disaster.

It is important that everyone in the home is aware of what actions to take in case of an emergency. You can find more information on how to be prepared in the link below:

https://www.ready.gov/make-a-plan.

SERVPRO Emergency Ready Profile

SERVPRO of Palo Alto can help you develop an immediate plan of action for your home or business. You can simply download our mobile SERVPRO Ready Plan app on your phone or tablets. Whether you are a home or business owner, our SERVPRO Ready Plan can help you be prepared for whatever happens. It is important to know what to do and expect in advance to help minimize the damages that can affect your property. The SERVPRO Emergency Ready Profile advantages consist of:

• A no cost assessment of your facility.
  This means there is no need to allocate funds, giving you a great value at no cost.
   
• A concise Profile Document that contains only the critical information needed in the event of an emergency.
  It will only take a little time to complete and will not take you away from current projects. But it will save a lot of time if ever needed.
   
• A guide to help you get back into your building following a disaster.
  This can help minimize the amount of time your business is inactive by having an immediate plan of action.
   
• Establishes your local SERVPRO Franchise Professional as your disaster mitigation and restoration provider.
  You have a provider that is recognized as an industry leader and close by.
   
• Identification of the line of command for authorizing work to begin.
  This saves time so we can begin the work of mitigating the damage which can save you time and money.
   
• Provides facility details such as shut-off valve locations, priority areas and priority contact information.
  Having a quick reference of what to do, how to do it and who to call provides solutions in advance of an emergency so that during the emergency you are "Ready for whatever happens."

Select SERVPRO of Palo Alto as your Preferred Franchise on your personalized profile.

SERVPRO of Palo Alto

(650) 800-3448

2625 Middlefield Road #557

Palo Alto, CA 94306

Download the app today

https://ready.SERVPRO.com/home/mobileapp

When Storms hit, SERVPRO is PREPARED!

8/31/2017 (Permalink)

Atherton home affected by heavy rain. SERVPRO of Palo Alto was there to help!

SERVPRO of Palo Alto is dedicated to storm and flood damage restoration. Our crew is ready “for whatever happens”. Our highly trained staff use expert equipment that is efficient to restore and preserve your property.

Our crew at SERVPRO of Palo Alto are able to respond quickly with the right resources within a few hours to reduce any future damage. This is extremely important to assure that the property is dry in order to decrease the damage. Doing so will prevent further damage, which ultimately reduces the restoration cost.

When storms hit Palo Alto, we have the right equipment and resources to handle a large storm or flooding disaster. Our highly trained professionals are ready to respond 24/7 to any storm or flood emergency.

We are part of a national network of over 1,600 Franchises with special Disaster Recovery Teams placed strategically throughout the country to respond to large scale events and disasters.

Need Emergency Services? Call us 24/7 at 650-800-3448

Are You Prepared For a Natural Disaster?

8/31/2017 (Permalink)

Hurricane Harvey has powerfully impacted the state of Texas causing catastrophic floods and homes destroyed. This unfortunate event caused by Mother Nature should be a wake-up call to be prepared for any natural disaster. It is also a good time to review your current insurance policy. Although California has not experienced hurricanes, SERVPRO of Palo Alto advices you to always be prepared. California has been impacted by tropical storms that have caused major flooding and property damage.

Here are some tips from the Federal Emergency Management Agency in order to protect your home in case of a severe storm:

• Cover all windows with precut plywood or hurricane shutters to protect from high winds.
• Keep all trees and shrubs well-trimmed.
• Turn off utilities and propane tanks as instructed.
• Ensure supply of water for sanitary purposes.

SERVPRO of Palo Alto offers 24-hour emergency response, 365 a year. Reach us at 650-800-3448

Tsunami Threatens California After 8.3 Chile Earthquake

9/17/2015 (Permalink)

Photo: San Andrea Movie.

A powerful 8.3 earthquake that rattled the earth for three minutes struck the Pacific Ocean off the coast of Chile Wednesday, generating a 15-foot tsunami along parts of the Chilean coast. Chile is one of the most earthquake prone countries as the Nazca plate runs under the Andes beneath the S. American plate.

The tsunami advisories are in effect for Hawaii and California coasts but the strength of the waves will be concentrated on French Polynesia including Tahiti. Local officials urge people to stay off the beach and out of water in the areas of Southern and Central California including: San Luis Obispo, Santa Barbara, Ventura, Los Angeles, Orange and San Diego. The National Tsunami Warning Center said that tsunami waves of less than 1 foot above normal can be expected. Althouth the waves would not pose much danger to land, they can create dangerous currents to those swimming or boating in these areas.

Coastal areas nearest to the Bay Area, South Bay or Silicon Valley, including Pacifica, Half Moon Bay, Santa Cruz will likely not be affected by the waves of the tsunami. This earthquake should serve as a wake-up call to all Californians as seismologists have been predicting an earth-rattling quake to this area for months. The San Andreas Fault and 6 other significant fault zones are present in the Bay Area: the Calaveras, Concord-Green Valley, Greenville, Hayward, Rodgers Creek, and San Gregorio Faults.

If and when that big one hits us, a tsunami could be a real threat to us and might even come through the bay side to impact Palo Alto, Menlo Park and the surrounding areas. Once these waves enter your home, the waters are deemed category 3 flood waters and everything impacted by the waves would be deemed unsalvageable. 

SERVPRO of Palo Alto would be one of the first responders in such a disaster and would be there to help clean out and dry out your commercial or residential property if affected.

Locally Owned Company with National Resources

SERVPRO of Palo Alto can respond immediately to your water damage emergency regardless of the scope or size of the damage. We are part of a national network of over 1,600 Franchises with special Disaster Recovery Teams placed strategically throughout the country to respond to large scale events and disasters.

Whether your water emergency occurs in an apartment, a large estate, a small office building, or a multi-unit complex, we will respond quickly to mitigate the damage and manage the restoration project through to its completion.