Water Removal: An Essential Service in Atherton, CA

2/5/2024 (Permalink)

Key takeaways

• Understanding the vital role of water removal services in safeguarding homes in Atherton, CA.
• Comprehensive water removal services by SERVPRO of Palo Alto ensure efficient restoration.
• Professional water damage restoration goes beyond cleanup, focusing on long-term property preservation.

As a trusted name in professional water damage restoration, SERVPRO® Of Palo Alto understands that your home is more than just a structure; it's a sanctuary. In this comprehensive exploration, we shed light on the importance of water removal in preserving the integrity of homes, going beyond mere cleanup to ensure a thorough restoration process. Join us as we navigate our proven water repair process, addressing Atherton's unique challenges and providing insights into preventive measures. At SERVPRO of Palo Alto, our commitment is not just to remove water; it's to safeguard your home for the long term.

The importance of water removal services

Water damage can pose a significant threat to the structural integrity of homes, making prompt and effective water removal services crucial. Beyond the visible damage, water can seep into walls, ceilings, and foundations, weakening the very structure that provides shelter. The critical role of water removal services in Atherton lies in preventing long-term damage, addressing immediate cleanup, and mitigating potential issues that may arise. In this blog, we'll delve into the key aspects of preserving home integrity through comprehensive water removal services, ensuring a thorough and efficient restoration process.

Preserving home integrity

1. Structural compromise: Water damage weakens foundations, walls, and support structures.
2. Risk of mold: Persistent moisture fosters mold growth, further compromising structural elements.
3. Material deterioration: Long-term exposure leads to deterioration of building materials.
4. Weakened foundations: Water infiltration can erode foundations, risking structural stability.
5. Wood rot: Wooden components can rot when exposed to prolonged moisture.
6. Safety hazards: Damaged structures pose safety hazards to occupants.
7. Reduced property value: Untreated water damage diminishes the property's overall value.

Comprehensive water removal services

1. Thorough assessment: Our process begins with a detailed assessment to identify all affected areas.
2. Tailored restoration plan: A customized plan is devised based on the unique characteristics of each scenario.
3. Advanced extraction: Utilizing state-of-the-art equipment for swift and efficient water extraction.
4. Moisture detection technology: Employing advanced technology to detect hidden moisture, ensuring a thorough process.
5. Preventing secondary damage: Swift and comprehensive removal minimizes the risk of secondary damage.
6. Efficient drying: Using industrial-grade dehumidifiers and air movers for efficient drying.
7. Ensuring long-term restoration: Going beyond cleanup to restore homes to their pre-damage condition, safeguarding against future issues.

Our water repair process

At SERVPRO of Palo Alto, our water repair process is a meticulous and comprehensive approach to restoring properties to their pre-damage condition. We recognize the urgency of water damage situations and employ a systematic strategy beyond mere cleanup.

Initial assessment and planning

1. Comprehensive evaluation: Our team conducts a detailed assessment of the extent and type of water damage.
2. Tailored restoration plan: Based on the assessment, we create a customized plan, considering the unique characteristics of each scenario.
3. Identification of water source: Understanding the source of water damage is crucial for effective restoration.
4. Assessment of structural damage: We evaluate the impact on structural elements to guide the restoration process.
5. Documenting findings: Thorough documentation ensures a clear understanding of the damage and restoration requirements.
6. Communication with clients: Keeping clients informed throughout the assessment and planning phase, ensuring transparency.

Swift water extraction

1. Immediate response: Swift response to calls, ensuring water extraction begins promptly to minimize damage.
2. Advanced extraction equipment: Utilizing state-of-the-art pumps and vacuums for efficient water removal.
3. Minimizing secondary damage: Rapid water extraction prevents secondary damage and mold growth.
4. Thorough extraction: Ensuring extraction from all affected areas, even those not immediately visible.
5. Efficient removal of standing water: Advanced equipment enables swift removal of standing water, reducing overall damage.
6. Moisture mapping: Utilizing moisture detection technology to map affected areas for precise extraction.
7. Continuous monitoring: Monitoring the extraction process continuously to adapt to evolving conditions.

Moisture detection technology

1. Advanced moisture detection tools: Employing state-of-the-art tools for accurately identifying hidden moisture.
2. Thermal imaging: Utilizing thermal imaging to detect moisture in hard-to-reach areas.
3. Preventing hidden damage: Comprehensive moisture detection ensures no area is overlooked, preventing hidden damage.
4. Mapping moisture levels: Creating detailed moisture maps to guide the extraction process effectively.
5. Ensuring thorough drying: Accurate moisture detection is crucial for ensuring thorough drying in the restoration process.
6. Preventing mold growth: Swift identification and removal of hidden moisture prevent the onset of mold and mildew.
7. Quality assurance: Our commitment to quality restoration involves rigorous moisture detection to guarantee a complete and effective process.

Storm and flooding restoration

SERVPRO of Palo Alto understands the complex challenges posed by natural events like storms and flooding and recognizes the urgency of restoring homes to their pre-damage state. Our storm and flooding restoration services go beyond cleanup; they embody a commitment to addressing Atherton's specific needs and empowering homeowners with preventive measures for the future.

Preventive measures for future incidents

1. Customized home assessments: Offering personalized assessments to identify vulnerabilities and suggest preventive measures.
2. Landscaping recommendations: Advising on landscaping practices that minimize water-related risks around properties.
3. Weatherproofing strategies: Educating homeowners on weatherproofing techniques to fortify homes against storm impact.
4. Emergency preparedness training: Conducting training sessions to empower residents with effective emergency response strategies.
5. Community resilience programs: Initiating programs that foster community resilience, ensuring collective preparedness.
6. Utilizing advanced technologies: Recommending using smart technologies to monitor and mitigate potential water-related risks.
7. Ongoing education: Providing continuous education to homeowners about evolving preventive measures and emerging technologies.

Water cleanup services in Atherton, CA

At SERVPRO of Palo Alto, we recognize the significance of prompt and efficient cleanup to mitigate damage. Our comprehensive water cleanup services extend beyond mere surface cleaning; they encapsulate a commitment to restoring homes in Atherton to their pre-damage state. Understanding the unique characteristics of the local environment, we tailor our services to address the specific challenges posed by water-related incidents in this affluent community. As we delve into the details of water cleanup, our focus remains unwavering: to provide a comprehensive and stimulating solution for homeowners in Atherton.

Beyond cleanup: Restoration

When faced with water damage, it's crucial to distinguish between cleanup and restoration. Cleanup addresses the immediate visible effects of water, but true restoration goes further. At SERVPRO of Palo Alto, our commitment extends beyond cleanup; it encompasses a comprehensive restoration process. We understand that the impact of water damage goes beyond the surface, seeping into structures and affecting the integrity of homes. Our approach involves a meticulous restoration plan, utilizing advanced techniques to ensure a thorough recovery. From assessing the extent of damage to implementing tailored restoration strategies, we prioritize returning homes to their pre-damage condition.  

Professionalism in every step

Water damage incidents can be overwhelming, and at SERVPRO of Palo Alto, we approach each step with professionalism and empathy. Recognizing the stress homeowners face during water-related incidents, our team is committed to delivering a service that restores homes and provides reassurance. Our professionals handle every aspect professionally, from the initial assessment to the final restoration. Our empathetic approach is grounded in the understanding that a home is more than a structure; it's a haven of memories and comfort. We prioritize clear communication, transparency, and personalized touch throughout the water removal process to ensure our clients feel supported and confident in our restoration efforts. At SERVPRO of Palo Alto, professionalism is not just a standard; it's a commitment to delivering quality service with compassion.

Ensuring long-term property preservation

At SERVPRO of Palo Alto, our commitment goes beyond immediate cleanup; it extends to ensuring the long-term preservation of properties. As we delve into the intricacies of our services, our goal is to safeguard homes in Atherton for the future, ensuring residents that their cherished abodes will stand resilient against the unexpected.

The SERVPRO advantage

1. Proven expertise: With years of experience, SERVPRO of Palo Alto brings unparalleled expertise to water removal services.
2. Certified professionals: Our team is IICRC certified, ensuring adherence to the highest industry standards.
3. Swift response: Recognizing the urgency of water damage, we offer 24/7 emergency services for immediate response.
4. Advanced technology: Utilizing cutting-edge technology and methods for efficient and thorough water removal.
5. Customer satisfaction: Our dedication to quality, professionalism, and efficient restoration is reflected in numerous positive customer testimonials.

Partnering with SERVPRO of Palo Alto

As homeowners in Atherton navigate the challenges of water damage, we invite them to partner with SERVPRO of Palo Alto—a trusted name in water removal services. Our dedicated team stands ready to provide swift and effective solutions. Please contact us at (650) 800-3448 for immediate assistance. Explore our website for more details on our comprehensive services and discover the SERVPRO advantage in safeguarding your home for the long term.

Uncovering the roots of basement and crawl space flooding in Alta Mesa

12/14/2023 (Permalink)

In Alta Mesa, flooding in basements and crawl spaces is more common than many think. Whether it's due to sudden downpours, geographical positioning, or structural vulnerabilities, these lower levels of our homes are often at the frontline of water-related damages. This blog aims to shed light on this prevalent issue, helping homeowners in Alta Mesa understand the 'why' behind these unwelcome water intrusions. The unique geographic and climatic conditions of Alta Mesa contribute significantly to the risk of flooding. Located in an area where weather can be unpredictable and sometimes severe, homes in Alta Mesa are constantly challenged by elements that can lead to water seepage or flooding. Understanding these local environmental factors is crucial in preparing for and preventing potential water damage. 

To combat this unpredictable menace, SERVPRO® of Palo Alto offers to assist you when flood damage strikes. With years of experience and a deep understanding of the local challenges, SERVPRO of Palo Alto is a leader in the Alta Mesa area's water damage restoration and flood mitigation. Our team is equipped with the knowledge, tools, and dedication required to tackle these issues head-on.

SERVPRO of Palo Alto offers a comprehensive suite of services to address and resolve water-related challenges. From emergency water removal to detailed water damage restoration and remediation, our approach is thorough, efficient, and tailored to the specific needs of Alta Mesa residents. Through this blog, we aim to explore why basements and crawl spaces in Alta Mesa are prone to flooding. We will delve into natural and structural causes, providing insights and actionable tips on effectively responding to and managing these situations.

Common reasons why basements and crawl spaces flood

Flooding in basements and crawl spaces can be attributed to various factors. This section explores the primary reasons behind these issues, focusing on natural causes, structural and plumbing issues, and external factors, especially concerning the Alta Mesa region.

Natural causes

Geographic positioning

1. Alta mesa's terrain: The terrain of Alta Mesa plays a crucial role in how water is distributed during heavy rains. The area may have low-lying zones which are naturally prone to accumulating water. If basements and crawl spaces are located in these depressions, they become more susceptible to flooding.
2. Proximity to water bodies: Alta Mesa's proximity to rivers, lakes, or other water bodies can significantly influence flooding. These bodies can overflow during heavy rains, increasing water levels in the surrounding areas. This water can infiltrate the soil rapidly, leading to a higher risk of flooding in the basement and crawl space, especially if the properties are located downstream or close to these water bodies.

Climatic conditions

1. Seasonal heavy rainfall: Alta Mesa may experience specific seasons with more common heavy rainfall. During these periods, the volume of water can overwhelm both natural and artificial drainage systems. This excess water, unable to be efficiently absorbed or redirected, often finds its way into the lowest points of structures, such as basements and crawl spaces.
2. Sudden downpours: Unexpected and intense downpours can catch drainage systems off guard, especially if they are not designed to handle large volumes of water in a short period. This can lead to rapid water accumulation around and under homes and flooding in typically dry areas.

Heavy rainfall and storms

• Intensity and frequency of rainfall: Alta Mesa may face periods of intense rainfall that exceed the soil's absorption capacity. This can result in surface runoff that pools around foundations. Over time, this water can seep through cracks or openings in the foundation, flooding basements, and crawl spaces.
• Storms and their aftermath: Storms can be particularly challenging, not just because of the volume of rain they bring but also due to accompanying strong winds and debris. These can block drains and gutters, preventing proper water flow from the house. Additionally, accumulated debris can create physical barriers that redirect water toward the house rather than away from it.

Structural and plumbing issues: When buildings fail to keep water out

Poor foundation drainage

• Inadequate drainage systems: Many homes may not have adequate foundation drainage systems or have deteriorated over time. For example, clogged or damaged weeping tiles can lead to water pooling around the foundation. Without proper drainage, this water can eventually enter basements and crawl spaces.
• Impact of soil type: The soil type in Alta Mesa also influences how well water is absorbed and drained away from foundations. For instance, soils with high clay content are less permeable and do not absorb water easily, leading to more runoff. This runoff can accumulate around foundations, especially if the grading around the house does not adequately direct water away.

Understanding these factors is crucial for homeowners in Alta Mesa to take preventative measures and for companies like SERVPRO of Palo Alto to provide targeted solutions for water damage restoration and flood mitigation.

Structural and plumbing issues

Structural and plumbing issues often contribute to basement and crawl space flooding. Understanding these can help homeowners and professionals like SERVPRO of Palo Alto effectively address and prevent such problems.

Foundation challenges and structural vulnerabilities

Inadequate foundation drainage

• Poor design or deterioration: Some homes, especially older constructions, might have foundation drainage systems that were either inadequately designed or have deteriorated over time. This inadequacy can result in insufficient water outflow, leading to accumulation and seepage.
• Blocked drainage systems: Drainage systems like French drains or weeping tiles can become blocked with sediment or roots, reducing their effectiveness. Regular maintenance is essential to ensure these systems function properly to divert water from the foundation.

Soil and grading issues

• Soil permeability: The soil type around a home significantly affects water drainage. Soil with high clay content, common in some areas of Alta Mesa, tends to be less porous, leading to more surface runoff and potential for water intrusion.
• Improper grading: The land surrounding the home should slope away from the foundation to encourage water to flow outward, not towards the structure. Improper grading can cause water to pool near the foundation, increasing the risk of seepage into basements and crawl spaces.

Plumbing failures inside and outside the home

Aging and faulty plumbing

• Deteriorating pipes: Plumbing pipes can deteriorate over time, especially in older homes. Corrosion, freezing, and general wear can lead to leaks or bursts, causing water to accumulate in lower levels of the house.
• Poorly installed plumbing: Plumbing issues may sometimes stem from poor initial installation. Incorrectly fitted pipes, inadequate waterproofing, and subpar materials can all lead to water leakage.

Sewer and drain backups

• Municipal sewer systems: During heavy rainfalls, municipal sewer systems can become overwhelmed, leading to a backup through house sewer lines. This is particularly problematic in basements where the lowest drains are often located.
• Blocked drains: Clogs in the home’s drainage system, whether due to accumulated debris, tree roots, or other blockages, can cause water to back up and flood lower areas.

Understanding these structural and plumbing issues is critical for homeowners in Alta Mesa. Regular maintenance and inspections can help identify and address these problems early, preventing potential flooding. In cases where flooding occurs, professional services like those offered by SERVPRO of Palo Alto become invaluable, providing expert water removal, damage restoration, and mitigation solutions tailored to these specific challenges.

External factors

External factors often play a significant role in causing flooding in basements and crawl spaces. These factors are external to the home's structure and can range from changes in the immediate environment to broader community-level developments.

The impact of surrounding environment and activities

Nearby construction and development

• Alteration of natural drainage: Construction projects near a home can significantly alter the natural drainage patterns of the area. For instance, new buildings, roads, or landscaping can change water flow, potentially directing more water toward certain homes.
• Compaction of soil: Heavy construction equipment and activities can lead to soil compaction. Compacted soil has reduced permeability, meaning water is less likely to be absorbed and more likely to run off, increasing the risk of flooding in nearby areas.

Landscaping and ground alterations

• Changes in landscaping: Alterations, such as adding new garden beds, patios, or pathways, can inadvertently redirect water toward the home. For example, a new garden bed higher than the foundation level might direct water towards the house rather than away from it.
• Removal of vegetation: Removing trees, shrubs, and other vegetation can also impact flooding. Roots of plants often help absorb water, and their removal can lead to more water accumulation in the soil. Additionally, vegetation acts as a barrier to slow down surface runoff, and its removal can increase the flow speed and volume of water heading toward a building.

Community infrastructure

• Drainage system capacity: The capacity and design of community drainage systems play a crucial role in preventing or contributing to flooding. Overburdened or poorly maintained stormwater systems can lead to water backup, affecting individual properties.
• Street and urban planning: The design of streets and urban areas also affects water management. During heavy rains, inadequate street drainage can lead to water pooling and overflowing into adjacent properties, including basements and crawl spaces.

Understanding these external factors is crucial for homeowners to advocate for better community planning and make informed property landscaping and development decisions. It also highlights the importance of considering the broader environment when assessing flood risks and planning mitigation strategies. For experts like SERVPRO of Palo Alto, knowledge of these factors enables them to provide more comprehensive and effective water damage restoration and flood prevention solutions.

Immediate steps to take when your basement or crawl space floods

When faced with a flooded basement or crawl space, immediate action is crucial not only for the integrity of your property but also for your safety. Here are the key steps to take right away:

Safety first

• Avoiding electrical risks: The first rule in a flooding scenario is to ensure your safety, particularly from electrical hazards. Do not enter a flooded basement or crawl space if there's a risk of electrical outlets, devices, or wiring being submerged. This could pose a serious risk of electrocution.
• Shutting off power: If it's safe, turn off the electricity to the affected area using your home’s breaker box. Call an electrician or your utility company for assistance if you're unsure or if the breaker box is in the flooded area.
• Identifying the source: If the flooding is due to a burst pipe or a similar plumbing issue, locate the main water shut-off valve and turn it off to prevent further water flow.
• Professional assistance: In cases where you cannot identify the source or safely access the shut-off valve, it’s best to contact a professional plumber immediately.

Documenting the damage

• Visual evidence: Once it's safe to enter the area, take extensive photos and videos of the damage. Capture different angles and include as much detail as possible to provide a comprehensive view of the impact.
• Documenting belongings: Record damaged items, including their approximate value and age. This will be crucial for insurance claims.
• Maintaining a log: Keep a log of all the damage observed and actions taken. This should include dates and times, which can be important for insurance claims and professionals assessing the situation later.

Beginning cleanup efforts

Removing water

• Initial water removal: If the water level is manageable and it's safe to do so, start removing water using buckets, mops, or wet-dry vacuums. However, this should only be done if there are no electrical risks.
• Promoting drying: Open windows and use fans to promote air circulation and drying, provided it's not contributing to humidity from outside.

Securing property

• Protecting valuables: Move valuable items higher to prevent further damage.
• Preventing mold growth: Remove wet items like carpets, furniture, and fabrics from the flooded area to reduce the risk of mold and mildew development.

These steps can help mitigate the immediate effects of flooding in a basement or crawl space. However, for comprehensive water removal, drying, and restoration, it’s advisable to contact professionals like SERVPRO of Palo Alto; we have the expertise and equipment to handle such situations effectively.

How SERVPRO of Palo Alto provides expert flood mitigation

SERVPRO of Palo Alto specializes in providing expert flood mitigation services. Our comprehensive approach addresses every stage of flood response, from initial assessment to final restoration.

Water damage assessment

Detailed inspection

• Initial evaluation: SERVPRO of Palo Alto’s professionals begins with thoroughly inspecting the property. This includes assessing the extent of the water damage, identifying the water source, and determining the type of water involved (clean, gray, or black water), as each type requires a different approach.
• Moisture detection: Using advanced moisture detection equipment, we identify the water's penetration depth in walls, floors, and ceilings to create a detailed drying plan.

Formulating a plan

• Customized approach: Based on the assessment, SERVPRO of Palo Alto develops a customized plan tailored to the specific needs of your property. This plan outlines the necessary steps for water removal, drying, sanitizing, and restoration.

Water removal and drying techniques

Efficient water extraction

• Advanced equipment: SERVPRO of Palo Alto utilizes powerful pumps and vacuum units to remove high water levels quickly and efficiently, significantly reducing drying time and preventing secondary water damage and mold growth.
• Handling saturated areas: They pay special attention to carpeting, upholstery, and other materials that may have absorbed significant water.

Drying and dehumidification

• Targeted drying: After water removal, the focus shifts to drying the affected areas using industrial-grade air movers and dehumidifiers. This process is meticulously monitored and adjusted to achieve optimal drying conditions.
• Monitoring progress: Regular monitoring and documentation of the drying process ensure the property returns to its normal moisture levels.

Sanitizing and restoration

Comprehensive sanitizing

• Antimicrobial treatments: SERVPRO of Palo Alto applies antimicrobial and antibacterial treatments to affected areas, ensuring that any potential health hazards, such as bacteria or mold, are addressed.
• Odor removal: We use air scrubbers and fogging equipment to eliminate any odors caused by water damage.

Complete restoration

• Minor to major repairs: Restoration may involve minor repairs, like replacing drywall and installing new carpet, or major repairs, such as reconstructing various areas or rooms in a home or business.
• Restoring to preloss condition: The goal is always to restore the property to its preloss condition, making it "Like it never even happened."

SERVPRO of Palo Alto's approach to flood mitigation is thorough and professional, ensuring that each step, from assessment to restoration, is executed with precision and care. Our expertise in handling flood situations reassures homeowners and businesses in the face of water damage emergencies.

Choosing professional water damage restoration services

Opting for professional water damage restoration services in Alta Mesa is crucial in effectively addressing and resolving the aftermath of flooding. When choosing this, understanding the benefits of a reputable service provider like SERVPRO of Palo Alto and how we cater specifically to Alta Mesa homes is essential.

Why choose SERVPRO of Palo Alto?

Expertise and experience

• Skilled professionals: SERVPRO of Palo Alto boasts a team of highly trained and experienced professionals who are well-versed in dealing with all types of water damage scenarios. Their expertise ensures that the restoration process is handled efficiently and effectively.
• Advanced techniques and equipment: They employ state-of-the-art equipment and advanced techniques for water removal, drying, and restoration, ensuring a thorough and high-quality job.

Comprehensive services

• From assessment to restoration: SERVPRO of Palo Alto offers a complete range of services that cover every aspect of water damage restoration. This includes initial assessment, water extraction, drying, sanitizing, and final restoration and repair work.
• Handling insurance claims: We also assist in navigating the complexities of insurance claims, providing necessary documentation and guidance to make the process smoother for homeowners.

Quick response and availability

• 24/7 Emergency service: Recognizing the urgency of water damage situations, SERVPRO of Palo Alto offers 24/7 emergency services. Our prompt response can be crucial in mitigating damage and preventing further issues.
• Local presence and knowledge: Being based in Palo Alto, we deeply understand the specific challenges and needs of Alta Mesa homes, which aids in providing timely and effective solutions.

Tailored solutions for Alta Mesa Homes

• Understanding local needs: Each Alta Mesa home has unique characteristics and challenges regarding water damage. SERVPRO of Palo Alto recognizes this, and we tailor our approach accordingly, considering factors like the home's age, construction type, and the specific nature of the damage.
• Climate and environmental considerations: We also consider the local climate and environmental conditions of Alta Mesa, ensuring that their solutions are effective and sustainable in the long term.
• Working with homeowners: SERVPRO of Palo Alto believes in a collaborative approach, working closely with homeowners to understand their concerns and preferences. This ensures that the restoration process aligns with the homeowners' expectations and requirements.
• Preventative advice: Beyond just addressing the immediate damage, they provide valuable advice on preventing future water damage, helping homeowners safeguard their property against similar incidents.

SERVPRO of Palo Alto understands the causes of basement and crawl space flooding, especially in the Alta Mesa area. From natural influences like geographic location and climate to more direct factors such as structural and plumbing issues, we recognize the complexity of these challenges. We emphasize the importance of prompt and safe actions in flooding, including initial damage assessment and cleanup efforts. By choosing our comprehensive water damage restoration services, homeowners can trust our comprehensive, efficient, and customized approach. We are committed to restoring your property to its pre-flood state, providing peace of mind and a return to normalcy. Contact us today at (650) 800-3448 to learn more. 

Defending Your Home: Expert Tips for Winter Water Damage Repair in Palo Alto Hills

12/12/2023 (Permalink)

As winter settles upon Palo Alto Hills, homeowners must confront a set of unique challenges, none more formidable than the threat of water damage. While the winter season brings a sense of serenity with its glistening snowscapes, it also conceals perils that can silently undermine the sanctity of our homes.

This informative blog delves into winter water damage, shedding light on its common culprits, the potential consequences, and the critical importance of timely intervention. From the unwelcome intruder known as mold to the silent undermining of structural integrity, we'll explore the facets of water damage that often lurk beneath the surface, poised to disrupt our lives.

SERVPRO® of Palo Alto, your trusted partner in flood damage restoration, takes you through this winter landscape, offering insights, solutions, and the expertise needed to safeguard your home. We understand that knowledge is the key to prevention, and our commitment to your safety and peace of mind is unwavering.

Join us as we navigate the perils of winter water damage, exploring the preventable consequences, the silent undermining of structural elements, and the unwelcome intruder known as mold. Through understanding and proactive measures, you can enjoy a winter season that's not only serene but also worry-free.

Key takeaways:

• Discover the common types of water damage that can occur during winter in Palo Alto Hills.

• Learn about the culprits behind these water damage issues, including frozen pipes, ice dams, and roof leaks.

• Understand the potential consequences of winter water damage, such as mold growth, structural damage, and health concerns.

• Explore how SERVPRO of Palo Alto's expert water damage repair services can help safeguard your home.

• Prioritize preventative measures to protect your property and ensure a hassle-free winter season.

Understanding the seasonal threats

Winter in Palo Alto Hills is not only about scenic beauty but also potential challenges, particularly when it comes to water damage. As temperatures drop, various sources of water damage can threaten homes, often quietly and unexpectedly. In this section, we'll explore these common culprits of winter water damage, focusing on the root causes and the potential consequences they can bring. With this practical insight, homeowners can take informed steps to protect their properties and enjoy a trouble-free winter.

A comprehensive insight into common winter water damage culprits

As winter descends upon Palo Alto Hills, homeowners face a set of common water damage culprits that can lead to structural issues, health concerns, and financial burdens. Understanding these challenges and their potential consequences is vital for safeguarding your home during the colder months. Let's take a closer look at these issues:

1. Frozen pipes: Freezing temperatures can cause the water within your plumbing to freeze and expand, potentially leading to cracked or burst pipes. When the ice thaws, water can gush into your home, causing substantial damage. This issue often occurs in uninsulated or exposed pipes.

2. Ice dams: Accumulating snow on your roof can result in the formation of ice dams. These icy barriers develop when melting snow at the top of the roof flows downward and then refreezes at the eaves. Ice dams can trap water on your roof, leading to leaks and water infiltration into your home.

3. Roof leaks: The combination of winter storms and the weight of snow and ice can place significant stress on your roof. This stress can damage your roofing materials and shingles, allowing water to penetrate your home. Water stains on ceilings or walls often indicate this issue.

4. Mold growth: When water damage remains unaddressed, it creates an ideal environment for mold to thrive. Mold can flourish in damp, dark settings and poses health risks. Swiftly addressing water damage is crucial in preventing mold growth and associated health concerns.

5. Structural damage: Prolonged exposure to water can weaken your home's structural integrity. Wooden structures may become waterlogged, leading to rot and instability. Repairing structural damage can be costly and time-consuming.

6. Health concerns: In addition to structural damage, water damage can also result in health issues. Mold spores, bacteria, and other pathogens thrive in damp environments and can potentially cause respiratory issues and allergies. Ensuring a dry and safe living environment is vital for your family's well-being.

7. Timely remediation: The key to mitigating these consequences is swift and professional water damage repair. Promptly addressing the issue reduces the extent of damage, lowers repair costs, and ensures a safer living environment.

8. Proactive measures: Homeowners can proactively prevent winter water damage. This includes insulating pipes, maintaining proper roof ventilation and insulation, and keeping gutters clean to allow the smooth flow of melting snow and ice.

By understanding these common culprits of winter water damage, you can take the necessary precautions to protect your home and enjoy a worry-free winter season in Palo Alto Hills.

The impact and consequences

When winter water damage strikes your Palo Alto Hills home, it's essential to grasp the full extent of the potential consequences. Understanding the impact of these challenges and the resulting fallout can underline the urgency of addressing water damage promptly:

Structural damage: The silent undermining

Water damage, often viewed as an immediate concern, can have far-reaching and insidious consequences on the structural integrity of your home. Recognizing the nature of structural damage and its potentially hazardous effects is crucial in understanding the significance of addressing water damage promptly.

Subtle beginnings: Hidden deterioration

Structural damage often begins subtly, hidden from plain sight. The culprits, like burst pipes, ice dams, and roof leaks, gradually inflict harm upon structural components, making it challenging to detect until the damage is significant. What might have started as a seemingly minor issue can, over time, evolve into a costly and potentially dangerous problem, jeopardizing the safety of your family and the value of your property.

Wooden elements: Prone to rot

One of the most vulnerable aspects of your home's structure is wooden elements. When exposed to moisture, wood can quickly become waterlogged, leading to rot. Rot weakens the structural integrity of wooden beams, floorboards, and other components, potentially causing structural collapse or instability. In some cases, the extent of the damage may not become evident until it is severe, making early intervention crucial.

Safety risks: Hazards beyond financial costs

The consequences of structural damage extend beyond the financial costs of repairs. The structural instability of your home poses a significant risk to your family's safety. It may result in hazardous conditions, making your home an unsafe place to inhabit. These risks underscore the urgency of addressing structural issues promptly.

Mitigation through timely intervention

The consequences of structural damage highlight the critical importance of addressing these issues as soon as they arise. Timely intervention is essential in preventing the escalation of structural problems, which can lead to significant financial and safety concerns. Professional water damage repair services in Palo Alto are your best defense against the potentially devastating consequences of structural damage. By acting promptly and efficiently, you protect not only your investment but also the well-being of your family, ensuring a safe and structurally sound living environment in Palo Alto Hills.

Financial burden: Delay costs more

The financial implications of procrastinating in addressing water damage are substantial. What begins as a minor issue can quickly escalate, increasing the financial burden significantly. Water damage repair costs can skyrocket as structural components deteriorate, necessitating costly repairs. Additionally, damaged possessions may need to be replaced, further adding to the expenses. Acting promptly to rectify water damage mitigates the financial burden and prevents it from spiraling out of control.

Health concerns: Breeding ground for health issues

Water-damaged areas are an ideal breeding ground for mold, a hazard that can pose significant health risks. Mold spores can trigger various health issues, endangering the well-being of your family. The longer water damage is left unaddressed, the more favorable the conditions become for mold growth. Swift intervention is critical in preventing the proliferation of harmful molds and safeguarding your family's health.

Mold growth: The unwelcome intruder

Mold thrives in damp and moist environments, making areas affected by water damage prime real estate for its proliferation. Not only does mold endanger your health, but it also necessitates extensive remediation efforts. Dealing with mold can be a time-consuming and expensive process. Immediately addressing water damage is your best defense against the unwelcome intruder that is mold.

Disruption: Upending your routine

Dealing with water damage can be profoundly disruptive to your daily life. Depending on the extent of the damage, it may require temporary relocation from your home. The restoration process, although necessary, can be inconvenient. Swift resolution ensures you can return to your routine and regain a sense of normalcy as soon as possible.

Home Value: Impact on resale

Unresolved water damage can also negatively impact the value of your home. When selling your property, prospective buyers may be wary of homes with a history of water damage. This wariness can affect your resale value and the ease of selling your home. Resolving water damage promptly preserves your investment and ensures that your home maintains its value in the real estate market.

Preventable consequences: The key to mitigation

Regarding winter water damage, the adage "an ounce of prevention is worth a pound of cure" couldn't be more accurate. Understanding the preventable consequences and the key to mitigation empowers homeowners to take proactive steps to secure their homes.

Timely intervention: The first line of defense

One of the most crucial aspects of preventing the dire consequences of water damage is acting promptly. Timely intervention is your first line of defense. When you notice the signs of water damage, such as discolored spots on walls or ceilings, dampness, or unusual odors, don't delay. Swiftly addressing the issue by calling the professional team of SERVPRO of Palo Alto can significantly reduce the extent of the damage, potentially preventing structural issues, mold growth, and higher financial costs.

Routine maintenance: The path to prevention

Regular maintenance of your home's critical systems is a fundamental aspect of prevention. Ensuring that your plumbing and insulation are in good condition can go a long way in preventing burst pipes and ice dams. Regular roof maintenance, including clearing gutters and inspecting for damage, can help avert roof leaks and ice dam formation. By making maintenance a part of your routine, you're actively mitigating the risks of winter water damage.

Insulation: Keeping the cold out

A well-insulated home is less vulnerable to the ravages of winter. Insulating your plumbing, especially in areas prone to freezing, can prevent pipes from becoming susceptible to rupture. Adequate insulation in your attic and roof can inhibit ice dams from forming and guard against heat loss, exacerbating roof leaks. Proper insulation is a cornerstone of water damage prevention.

Gutter maintenance: Clearing the path

Maintaining clean gutters is a preventive measure often overlooked. Clogged gutters can impede melting snow and ice, leading to ice dams and roof leaks. Regularly inspect and clean your gutters to ensure that water can drain freely. By keeping the path clear, you minimize the risk of water damage.

Proactive measures: Your shield against winter water damage

Understanding the preventable consequences of winter water damage and the key to mitigation underscores the significance of proactive measures. By acting swiftly, maintaining your home, and taking necessary precautions, you can effectively shield your home against the challenges of the winter season in Palo Alto Hills. These measures not only protect your investment but also provide peace of mind, ensuring that you and your family can enjoy a safe and worry-free winter.

SERVPRO's expertise and services

At SERVPRO of Palo Alto, we bring a wealth of expertise and a comprehensive range of services to the table, designed to address the unique challenges of winter water damage in Palo Alto Hills. Our commitment to excellence and unwavering dedication to helping homeowners safeguard their properties set us apart.

Professional solutions: Navigating the complexities

Water damage, especially during the winter months, can be a complex and multifaceted issue. Our team of experts is equipped with the knowledge, training, and experience needed to navigate these complexities effectively. We understand the distinct challenges that winter water damage can present, from structural issues to mold growth, and we have the solutions to address them.

Advanced technology: State-of-the-art equipment

To deliver professional solutions, we employ state-of-the-art equipment and technology. Our arsenal includes powerful water extraction tools, industrial-strength dehumidifiers, and cutting-edge moisture detection equipment. This advanced technology allows us to assess and address water damage with precision and efficiency.

Clear communication: Your peace of mind

We understand that addressing water damage can be a stressful experience. That's why we prioritize clear communication throughout the restoration process. From the initial assessment to the completion of the project, we keep you informed every step of the way. This transparency ensures you have peace of mind and confidence in our services.

Safety compliance: Protecting your family

Safety is paramount when addressing water damage. Our team adheres to the highest safety standards and practices. We take every measure to protect your family from potential hazards, whether structural instability or mold spores. Our commitment to safety ensures that your home remains a secure environment throughout the restoration process.

Customer satisfaction: Your needs at the forefront

Ultimately, our services revolve around customer satisfaction. Your needs are at the forefront of everything we do. We work tirelessly to ensure that you receive not only efficient and effective restoration but also a positive and stress-free experience. We aim to return your home to its pre-damage condition while exceeding your expectations.

Comprehensive approach: From assessment to restoration

Our services encompass a comprehensive approach to water damage restoration. We handle every aspect of the process, from the initial assessment to the final restoration. We address the root causes of the damage, repair the affected areas, and ensure that your home is dry, structurally sound, safe, and mold-free.

SERVPRO of Palo Alto is a beacon of expertise when faced with winter water damage challenges. We offer professional solutions and are committed to safety, transparency, and customer satisfaction. Our advanced technology and comprehensive approach ensure that your home is in capable hands, allowing you to enjoy a seamless restoration process in Palo Alto Hills.

About SERVPRO of Palo Alto

SERVPRO of Palo Alto is your trusted partner in addressing water damage, often during the winter season in Palo Alto Hills. We are a locally owned and operated franchise, and we take great pride in serving our community with unwavering dedication, professional expertise, and state-of-the-art technology.

With years of experience, we understand the unique challenges that water damage can pose, particularly during the colder months. Our team of experts is well-versed in addressing everything from burst pipes to ice dams and roof leaks, providing effective solutions that safeguard your home and your family.

Our commitment to customer satisfaction is evident in our clear and transparent communication throughout restoration. We prioritize your peace of mind, keeping you informed at every step and ensuring your needs are met professionally and efficiently.

At SERVPRO of Palo Alto, safety is paramount. We adhere to the highest safety standards, protecting your family from potential hazards, whether structural or related to mold growth. Our comprehensive approach, from initial assessment to final restoration, ensures that your home is dry and structurally sound but also safe and mold-free.

We are dedicated to returning your home to its pre-damage condition while exceeding your expectations. When faced with water damage, SERVPRO of Palo Alto is a beacon of expertise and a reliable partner, providing professional solutions and peace of mind for homeowners in Palo Alto Hills. For expert water damage restoration services and peace of mind, contact us at (650) 800-3448.

Rising above the deluge: Unleashing SERVPRO of Palo Alto's water damage restoration mastery in Menlo Park homes

7/11/2023 (Permalink)

Hope can seem distant when the heavens unleash their fury, transforming peaceful Menlo Park homes into battlegrounds of water damage. But fear not, for in the wake of flash floods caused by torrential rainfall, SERVPRO® of Palo Alto, CA, emerges as the steadfast guardian of restoration. In this fascinating article, we delve into the tumultuous impact of flash floods on Menlo Park homes and unveil the extraordinary measures our expert team takes to combat the ravages of water damage. Embracing a vision of long-term resilience, we go beyond mere repairs, breathing new life into homes affected by these catastrophic events. Join us on this remarkable journey as we unveil our unwavering commitment to revitalizing Menlo Park and extending our services to West Atherton and Evergreen Park. Discover the power of restoration as we navigate the path from chaos to calm together! 

Impact of flash floods on Menlo Park homes: Unveiling the devastation

Structural breaches and saturated interiors: A torrent of destruction

When flash floods strike Menlo Park homes, they unleash a torrent of destruction, breaching the foundations providing shelter and security. The sheer force of the rushing water can compromise the structural integrity of buildings, leading to structural breaches and compromising the stability of walls, floors, and ceilings. As a result, Menlo Park homes bear the scars of the floodwaters, with water seeping into every crevice and saturating interiors with its persistent presence.

The once-solid walls become vulnerable, losing their ability to provide insulation and support. Floors become waterlogged, warping, and weakening. Ceilings may sag under accumulated water's weight, further straining the structure. The destructive power of flash floods leaves behind a chaotic scene of structural interiors and saturated breaches. To do some essential damage control, here’s what you can do:

Ensuring personal safety: Prioritize your well-being

Your safety should be the top priority when faced with structural breaches and saturated interiors caused by flash floods. Ensure you and your family are out of harm's way and away from compromised areas. Take caution when navigating the affected spaces to avoid potential hazards such as weakened floors or falling debris.

Documenting the damage: Preserve evidence for insurance claims

While waiting for professional assistance from SERVPRO of Palo Alto, it's essential to document the extent of the damage. Take photographs or videos of the affected areas, capturing the structural breaches and saturated interiors. This documentation will serve as valuable evidence for insurance claims, helping you in the process of filing and maximizing your coverage.

Minimizing further water intrusion: Stop the source 

If it is safe, attempt to identify and address the source of water intrusion. This identification may include temporarily patching leaks, shutting off water supply valves, or using sandbags to divert water away from vulnerable areas. Minimizing further water entry can help prevent additional damage and reduce the severity of saturated interiors.

Promoting air circulation: Enhance the drying process 

While waiting for professional assistance, promote air circulation within the affected spaces. Open windows and doors if weather permits, allowing fresh air to flow through and assist with drying. If safe to use, utilize fans or dehumidifiers to help remove excess moisture from the air and expedite surface water evaporation.

Removing valuables and salvageable items: Protect your belongings 

Remove any valuables or salvageable items from the affected areas if it is safe. This may include furniture, electronics, documents, and sentimental belongings. By safeguarding these items, you can mitigate further damage and increase the chances of successful restoration.

While these steps can help minimize the impact of structural breaches and saturated interiors, it's crucial to seek professional assistance from SERVPRO of Palo Alto as soon as possible. Our expert technicians have the specialized knowledge, equipment, and experience to assess, mitigate, and restore the damage caused by flash floods. With our comprehensive restoration services, we can effectively address structural breaches, extract water, dry saturated interiors, and ensure the long-term durability of your Menlo Park home.

At SERVPRO of Palo Alto, we understand these structural breaches' gravity and the challenges that saturated interiors pose. Our highly skilled technicians will meticulously assess the extent of the damage, identifying compromised areas and formulating a tailored restoration plan. Through a combination of advanced techniques and specialized equipment, we will work diligently to extract water, dry affected materials, and restore the structural integrity of your Menlo Park home.

Electrical hazards and system disruption: Navigating the shocking aftermath

Flash floods bring more than just water into Menlo Park homes; they also unleash the potential for electrical hazards and system disruption. Water intrusion into electrical systems poses significant safety risks, requiring immediate attention and professional intervention.

When floodwaters infiltrate electrical components, they can cause short circuits, power surges, and even electrical fires. The compromised integrity of wiring, outlets, and electrical appliances becomes a potential source of danger. Moreover, the sudden disruption of power supply during flash floods can exacerbate the challenges homeowners face, plunging them into darkness and further complicating the recovery process. Here’s what you can do for immediate, surface-level recovery before we step in:

Safety first: Assessing electrical damage

When flash floods wreak havoc on Menlo Park homes, one of the critical concerns is electrical hazards and system disruption. Our priority is to assess the extent of electrical damage caused by the floodwaters. We thoroughly evaluate the electrical system, examining wiring, outlets, appliances, and electrical panels to identify any visible signs of damage or potential risks.

Isolation for safety: Securing the power supply 

To ensure our restoration team's and homeowners' safety, we immediately isolate the power supply. This crucial step involves shutting off the electricity to affected areas or the entire property, depending on the extent of the damage. By securing the power supply, we mitigate the risk of electrical shock and create a safe working environment for our technicians to proceed with the restoration process.

Expert evaluation: Collaborating with certified electricians 

Electrical systems require specialized knowledge and expertise. At SERVPRO of Palo Alto, we collaborate closely with certified electricians with the skills and qualifications necessary to effectively evaluate and address electrical hazards. Our partnership with these professionals ensures that electrical repairs and replacements are performed by industry standards and local regulations, restoring the integrity of the electrical system in Menlo Park homes.

Repair and restoration: Addressing damaged wiring and outlets 

During restoration, we pay particular attention to damaged wiring and outlets. Our experienced technicians carefully inspect these components to identify any compromised sections that require repair or replacement. By addressing electrical damage promptly and effectively, we restore functionality and safety to the electrical system, ensuring that Menlo Park homeowners can confidently inhabit their restored homes.

Compliance with safety codes: Ensuring long-term protection 

We adhere to safety codes and regulations throughout the restoration process to ensure the long-term protection of Menlo Park homes. Our team follows established electrical repair and installation guidelines, ensuring that all work meets or exceeds industry standards. By upholding safety protocols and compliance, we provide peace of mind to homeowners, knowing that restoring electrical systems to a safe and reliable condition is ensured.

At SERVPRO of Palo Alto, we prioritize the safety of homeowners and our restoration team when dealing with electrical hazards and system disruption. Our trained professionals understand the intricacies of electrical systems and will take the necessary precautions to ensure a safe working environment. We will collaborate closely with certified electricians to address any electrical issues during restoration.

Mold growth and health concerns: Battling the hidden threats

Flash floods bring more than just immediate damage to Menlo Park homes; they also pave the way for a silent intruder: mold. The combination of excess moisture and lingering dampness left behind by the floods creates an ideal breeding ground for mold and mildew. This hidden threat poses serious health concerns and compromises the indoor air quality of affected homes.

Mold growth is a direct consequence of the water damage caused by flash floods. Water saturates building materials, such as drywall, carpets, and insulation, creating a damp environment where mold spores can thrive. These microscopic spores, naturally present in the air, settle on damp surfaces and begin to multiply rapidly, leading to the formation of visible mold colonies.

Mold growth can have severe health implications. Mold releases tiny spores into the air, which, when inhaled, can trigger a range of health concerns. These spores contain allergens and irritants that can cause allergic reactions, respiratory problems, and other adverse effects, particularly in individuals with pre-existing conditions or weakened immune systems. Mold exposure can lead to nasal congestion, coughing, sneezing, throat irritation, wheezing, and difficulty breathing. Prolonged exposure or exposure to high concentrations of mold can contribute to developing or exacerbating respiratory conditions, including asthma and allergies. Certain types of mold, such as black mold (Stachybotrys chartarum), produce mycotoxins, which can harm human health. 

Comprehending the profound impact of flash floods on Menlo Park homes

When the heavens unleash their fury in the form of flash floods, Menlo Park homes bear witness to the raw power of nature. These cataclysmic events, triggered by sudden heavy rainfall, subject properties to a relentless deluge of water, wreaking havoc within their walls. The resulting water damage infiltrates every nook and cranny, seeping into foundations, saturating walls, and searing through cherished belongings. Menlo Park homeowners face the daunting task of overcoming this calamity, with the urgent need for comprehensive water damage restoration services to restore their homes to their former glory.

At SERVPRO of Palo Alto, we comprehend the profound impact of flash floods on Menlo Park homes, and our mission is to be the guiding light amidst the chaos. With our expertise in water damage restoration, we navigate the treacherous waters to mitigate the immediate and long-term effects of these devastating events. Our skilled team employs state-of-the-art equipment and specialized techniques to extract water, dry affected areas, and restore properties to their pre-flood condition.

Swift Response: SERVPRO of Palo Alto's rescue mission amidst flash floods

Emergency hotline: A lifeline in crisis 

SERVPRO of Palo Alto understands the situation's urgency when flash floods strike. We provide an emergency hotline 24/7, ensuring that homeowners in Menlo Park can contact us immediately for assistance. Our dedicated team stands ready to listen, assess the situation, and provide guidance, offering a lifeline during times of crisis.

Rapid mobilization: On-site in no time 

Our highly trained and experienced team springs into action upon receiving the distress call. We mobilize quickly, deploying to the affected Menlo Park homes with urgency. Our fleet of fully equipped service vehicles ensures we arrive on-site promptly, ready to address the flash flood damage without delay.

Comprehensive assessments: Understanding the extent of damage 

Our swift response is accompanied by thorough assessments of the damage caused by flash floods. We meticulously evaluate the affected areas, inspecting for structural breaches, saturated interiors, electrical hazards, and other related issues. This comprehensive evaluation allows us to develop a tailored restoration plan to mitigate the damage effectively.

Strategic action plan: Targeted restoration strategies 

With a clear understanding of the extent of the damage, we develop a strategic action plan to address the specific challenges posed by flash floods. Our trained technicians employ targeted restoration strategies, focusing on structural repairs, water extraction, drying, mold remediation, and other necessary steps. This systematic approach ensures efficient and effective restoration while minimizing downtime for homeowners.

Collaboration and communication: Guiding homeowners throughout 

At SERVPRO of Palo Alto, we believe in the power of collaboration and effective communication. Throughout the restoration process, we maintain open lines of communication with homeowners, keeping them informed about the progress and addressing any concerns or questions they may have. We collaborate closely with insurance providers, streamlining the claims process to alleviate the burden on homeowners during this challenging time.

Our swift response is not just about immediate action; it's about bringing peace of mind and reassurance to homeowners in Menlo Park. We understand the devastating effects of flash floods and the emotional toll they can take. With SERVPRO of Palo Alto's rescue mission, our dedicated team provides swift and comprehensive restoration, helping homeowners navigate the aftermath of flash floods and restoring their homes to their pre-flood condition.

SERVPRO of Palo Alto's commitment to comprehensive water damage restoration extends beyond mere repairs. We are dedicated to breathing new life into the affected properties, leaving no corner untouched by our meticulous cleaning, sanitization, and deodorization processes. By restoring homes to their pre-flood condition, we provide homeowners with the peace of mind and reassurance they need to embark on their recovery journey.

In the face of flash floods, SERVPRO of Palo Alto is the beacon of hope, ready to rescue and restore Menlo Park homes. Our swift response, tailored strategies, and relentless pursuit of excellence set us apart as the trusted partner in water damage restoration caused by flash floods.

Thorough drying and dehumidification for long-term durability

Strategic moisture extraction halting damage in its tracks

After flash floods strike Menlo Park homes, strategic moisture extraction is the first crucial step in achieving long-term durability. Our skilled technicians swiftly assess the extent of the water damage and strategically deploy powerful extraction equipment to remove standing water from affected areas. By promptly extracting moisture, we halt further damage, preventing the deterioration of building materials and minimizing the risk of mold growth.

Precision moisture mapping: Identifying hidden moisture pockets 

Effective drying goes beyond surface-level moisture removal. We meticulously identify hidden moisture pockets within walls, floors, and other concealed areas through advanced moisture mapping techniques. Our state-of-the-art moisture detection tools allow us to create a comprehensive drying plan, targeting specific areas to ensure thorough and efficient moisture extraction.

High-powered air movement: Accelerating the drying process

We employ high-powered air movers strategically placed throughout the affected areas to expedite the drying process. These specialized devices create optimal air circulation, promoting evaporation and speeding up the drying time. By carefully positioning the air movers, we ensure that every corner of the space receives the necessary airflow for effective moisture removal.

Industrial-grade dehumidification: Reducing humidity levels 

In addition to air movement, we utilize industrial-grade dehumidifiers to reduce excess humidity in the environment. These powerful machines extract moisture from the air, helping to accelerate the drying process and prevent secondary water damage. By maintaining controlled humidity levels, we create an environment less conducive to mold growth, preserving the long-term durability of Menlo Park homes.

Ongoing moisture monitoring: Ensuring complete dryness 

We understand the importance of thorough and precise drying. Our technicians employ advanced moisture monitoring tools to assess moisture levels during drying. This meticulous approach minimizes the risk of future complications and ensures long-term durability for Menlo Park homes.

At SERVPRO of Palo Alto, we are committed to providing comprehensive drying and dehumidification services to preserve the long-term durability of your home. By strategically extracting moisture, utilizing powerful air movement, employing industrial-grade dehumidifiers, and continuously monitoring moisture levels, we leave no room for excess moisture or hidden threats. We aim to ensure that Menlo Park homeowners can enjoy a safe, dry, and stable living environment for years.

Extending our reach: Water damage restoration services in West Atherton

At SERVPRO of Palo Alto, our commitment to providing exceptional water cleanup services extends beyond Menlo Park. We are proud to extend our reach and offer our expertise to homeowners in West Atherton who have been affected by water damage caused by various sources, including flash floods. In the tranquil community of West Atherton, we understand residents' unique challenges when dealing with water damage. Whether it's due to severe storms, plumbing issues, or any other water-related incidents, our equipped, skilled technicians, can handle a wide range of restoration needs.

We recognize that every water damage situation is unique, requiring a personalized approach to achieve the best results. Our team arrives promptly at your West Atherton property, ready to assess the damage and develop a tailored restoration plan. We leverage our extensive knowledge, state-of-the-art equipment, and proven techniques to mitigate the damage, extract water, dry affected areas, and restore your home to its pre-damaged condition. Our comprehensive water cleanup addresses the visible signs of damage and the underlying issues that may lead to long-term problems. We meticulously inspect the affected areas, identifying potential structural concerns and the risk of mold growth. Our trained professionals employ industry-leading methods to restore your property, ensuring that it is aesthetically pleasing, safe, and structurally sound.

At SERVPRO of Palo Alto, we understand the importance of a fast and efficient restoration process in West Atherton. Time is of the essence, and we are committed to minimizing the disruption to your daily life. With our expertise and dedicated approach, we work tirelessly to restore your property and provide you with peace of mind. As a trusted restoration partner in West Atherton, we take pride in navigating the unique challenges that arise from water damage incidents. We aim to support you through every step of the restoration process, providing personalized care, clear communication, and outstanding results.

Restoring Evergreen Park: SERVPRO of Palo Alto's commitment to water damage solutions

Evergreen Park, nestled within the vibrant community of Palo Alto, is not immune to the potential devastation caused by water damage. At SERVPRO of Palo Alto, we are deeply committed to restoring homes in Evergreen Park and providing effective water damage solutions to homeowners facing the aftermath of flooding, leaks, or other water-related incidents. We understand that water damage can disrupt lives and pose significant challenges for homeowners in Evergreen Park. Whether it's a burst pipe, a malfunctioning appliance, or a natural disaster, the consequences can be overwhelming. Our dedicated team of skilled professionals provides swift and reliable restoration services to the community.

We understand that every home is unique, requiring tailored solutions to address specific challenges. Our team takes a personalized approach, considering each homeowner's individual needs and circumstances in Evergreen Park. From thorough structural drying to mold remediation, we ensure your home is restored to a safe and habitable environment.

Throughout the restoration process, we maintain open lines of communication, keeping you informed about the progress and addressing any concerns or questions you may have. We collaborate closely with insurance providers, working to streamline the claims process and alleviate the burden on you during this challenging time. SERVPRO of Palo Alto's commitment to restoring Evergreen Park goes beyond providing exceptional water damage solutions. We take pride in our ability to support the community, bringing our expertise, compassion, and dedication to every restoration project. Our ultimate goal is to help homeowners in Evergreen Park regain their peace of mind, knowing that their homes are in capable hands.

About SERVPRO of Palo Alto

SERVPRO of Palo Alto is a locally owned and operated franchise dedicated to providing exceptional water damage restoration services to homeowners in Menlo Park, West Atherton, Evergreen Park, and the surrounding areas. With years of experience, a highly trained team, and state-of-the-art equipment, we are the go-to experts for restoring homes affected by water damage.

Our commitment to excellence is at the core of everything we do. We understand the stress and uncertainty that water damage can bring, and our goal is to alleviate that burden by providing swift, reliable, and professional restoration services. With a focus on customer satisfaction, we go above and beyond to ensure that each homeowner receives the personalized attention and care they deserve.

With expertise and experience in water damage restoration, we stay up-to-date with the latest industry advancements and employ proven techniques to deliver exceptional results. From water extraction and drying to mold remediation and structural repairs, we offer comprehensive solutions to address all aspects of water damage. Our tailored approach ensures that your home is restored to its pre-damaged condition with long-term durability in mind.

We believe in transparency and open communication throughout the restoration process. We keep you informed, answering your questions, addressing your concerns, and providing guidance to ensure a smooth and stress-free experience. Dealing with insurance claims can be overwhelming, so we work closely with insurance providers. We assist you with the claim process and provide detailed documentation to support your claim.

Contact SERVPRO of Palo Alto today at (650) 800-3448 or click here to experience our professional water damage restoration services. Let us help restore your home and give you the peace of mind you deserve post-water damage and flash floods.

The hidden dangers of DIY water damage cleanup: Why SERVPRO® of Palo Alto is the trusted choice

6/15/2023 (Permalink)

Water damage is a homeowner's worst nightmare, leaving behind a trail of destruction and headaches. It is natural to consider handling the cleanup yourself, but the hidden dangers of DIY water damage restoration can turn a challenging situation into a costly disaster. 

Water damage can occur in various forms, and understanding the different types is crucial for effective restoration and mitigation. This blog post explores the categories and classes of water damage, providing insights into their differences and the specific challenges associated with each. By better understanding water damage classifications, homeowners can take appropriate actions and seek professional assistance, such as that provided by SERVPRO of Palo Alto, to address these issues promptly and effectively.

Categories of water damage

Water damage is classified into three distinct categories based on the level of contamination:

Clean water

It refers to water that originates from a clean and sanitary source. This can include water from broken supply lines, faucets, rainwater, or other uncontaminated sources. Unlike gray or black water, clean water poses no immediate health risk to humans or animals. However, it is crucial to address clean water damage promptly to prevent further complications. Clean water damage may occur due to burst pipes, leaking appliances, or natural disasters.  

While the water may initially be free from contaminants, prolonged exposure or inadequate cleanup can lead to mold, mildew, and bacterial growth, elevating it to a higher category. Therefore, timely action is crucial to prevent secondary damage and maintain a safe environment.

When addressing clean water damage, it is important to focus on thorough extraction and drying techniques. This involves removing standing water and moisture from affected areas using professional-grade equipment. Proper drying methods help prevent mold growth and reduce the risk of structural damage. Additionally, affected materials, such as carpets, furniture, and drywall, may need to be assessed and treated accordingly to prevent further deterioration.

Gray water

Gray water refers to water that contains a significant level of contamination. Unlike clean water, gray water may contain various impurities, such as detergents, oils, food particles, or microorganisms. Although it is not as hazardous as black water, caution should still be exercised when handling and cleaning up gray water damage.

Gray water typically originates from sources such as dishwashers, washing machines, shower drains, or sink drains. It may contain traces of household chemicals, soaps, or detergents. While not immediately harmful if touched or ingested, prolonged exposure to gray water can pose health risks and cause discomfort. It provides an ideal breeding ground for bacteria, fungi, and other microorganisms, which can lead to unpleasant odors, mold growth, and potential allergic reactions.

Effective cleanup of gray water damage requires specialized techniques and protective measures. Proper personal protective equipment (PPE) should be worn to minimize exposure to contaminants. Additionally, thorough extraction and drying of affected areas are essential to prevent further contamination and the growth of mold and mildew. Porous materials, such as carpets and upholstery, may need to be cleaned, disinfected, or replaced, depending on the extent of the damage.

Black water 

Black Water is the most severe and hazardous type of water contamination. It is highly unsanitary and poses significant risks to human health. Black water typically originates from sources such as sewage backups, toilet overflows, flooding from rivers or streams, or stagnant water that has been standing for an extended period.

Black water contains a high concentration of harmful bacteria, viruses, chemicals, and other pathogens. It poses serious health risks and can cause severe illnesses or infections if exposed to the skin, ingested, or inhaled. Avoiding direct contact with black water and seeking professional help for cleanup and restoration is crucial.

Due to the extreme health hazards associated with black water, its cleanup requires specialized training, equipment, and expertise. Professional restoration companies like SERVPRO of Palo Alto have the knowledge and experience to handle black water damage safely and effectively. They employ industry-approved methods to contain, extract, and dispose of contaminated water and materials. Special precautions, such as wearing appropriate personal protective equipment (PPE), are taken to minimize exposure and ensure the safety of the technicians and the occupants of the property.

After the removal of black water, thorough disinfection and sanitization of affected areas are essential to eliminate any remaining pathogens and prevent the spread of diseases. Restoration efforts may also involve removing and replacing damaged materials, including drywall, flooring, and insulation, to ensure the property is properly restored to a safe and habitable condition.

That is why you need the trusted expertise of SERVPRO of Palo Alto for professional water damage restoration in West Atherton. Their proven track record, specialized services, and unwavering commitment to safety make them the reliable choice to restore your home to its pre-damage condition.

When it comes to water damage, what you don't see can hurt you. DIY cleanup efforts often fail to address hidden moisture lurking beneath the surface, leading to long-term issues like mold growth and structural damage. The health hazards associated with handling contaminated water and exposure to harmful pathogens cannot be underestimated.  

By opting for professional assistance from SERVPRO of Palo Alto, you're safeguarding your home and loved ones against these hidden dangers, ensuring a thorough and effective restoration process. Here are a few consequences of DIY water damage cleanup:

The risks of inadequate cleanup

Water damage may appear superficial on the surface, but the consequences of inadequate cleanup can be far-reaching and costly. As the well-known saying goes, “Haste makes waste.” Ignoring or underestimating the extent of water intrusion can lead to a host of problems that worsen over time and are harder to recover from. The impact of inadequate cleanup is as follows:

Unseen water intrusion

Water damage is often deceptive, with water finding its way into hidden areas that are not immediately visible to the naked eye. “Still waters run deep” and can seep into the walls, beneath the flooring, or even into the insulation, creating pockets of moisture that go unnoticed. These hidden areas become breeding grounds for mold growth, which can spread rapidly and cause extensive damage to your home's structure. 

Over time, untreated water intrusion can weaken foundations, compromise the integrity of walls and floors, and lead to costly repairs. By relying on DIY cleanup methods that only address surface-level water, you may unknowingly leave behind hidden pockets of moisture, allowing the problem to worsen over time.

Health hazards

Water damage not only affects the physical structure of your home but can also pose significant risks to your health and well-being. When water damage occurs, it often involves contaminated water from various sources, such as sewage backups or stagnant water. This contaminated water can contain harmful bacteria, viruses, and other pathogens that can cause serious health issues if not properly addressed. 

DIY cleanup without the necessary protective equipment and knowledge of proper sanitation techniques can expose you to these health hazards, putting you and your family at risk. Moreover, the humidity created by inadequate cleanup becomes an ideal breeding ground for mold and mildew, which can trigger allergies, respiratory problems, and other adverse health effects. Without the proper protective gear, training, and knowledge of proper sanitation techniques, you may inadvertently spread contaminants or fail to eliminate them, leading to health issues for you and your family.

Comprehensive water damage assessment

When it comes to water damage restoration, a thorough assessment is essential to ensure no hidden issues are overlooked. SERVPRO of Palo Alto understands the importance of a detailed evaluation and employs a systematic approach to assess the extent of water damage in your home.

Professional expertise

SERVPRO of Palo Alto's experienced technicians possesses the knowledge and training to go beyond the surface-level signs of water damage. While DIY cleanup attempts may only address what is immediately visible, such as wet carpets or water-stained walls, SERVPRO of Palo Alto understands the potential risks of overlooking hidden moisture since water has a sneaky way of infiltrating unseen areas within your home. It can penetrate areas behind walls, beneath flooring, or within building materials. These hidden moisture pockets can lead to long-term damage, including mold growth, weakened structures, and compromised indoor air quality. With their professional expertise, SERVPRO of Palo Alto's technicians are equipped to detect and address these hidden issues.

By identifying the presence of moisture in unseen spaces, they can prevent further damage and ensure a thorough restoration process. This level of expertise allows them to create a comprehensive plan that addresses the visible and hidden aspects of water damage. Knowing that your home is being restored to its pre-damage condition provides peace of mind.

Identifying the source

When it comes to water damage restoration, determining the source of the water intrusion is of utmost importance. SERVPRO of Palo Alto recognizes that understanding the root cause is crucial in preventing future damage and ensuring a successful restoration process. Their team of professionals approaches the assessment with meticulous attention to detail. They conduct thorough inspections of the affected areas, leaving no stone unturned. By carefully examining the visible signs of water damage and utilizing their expertise, they can trace the origin of the water intrusion.

Whether it's a burst pipe, a leaking roof, a plumbing malfunction, or any other underlying issue, SERVPRO of Palo Alto's technicians are trained to identify and address the root cause. They understand that removing water and drying surfaces without addressing the source is insufficient to prevent future occurrences.

Assessing structural damage

Evaluating the structural integrity of your home is a crucial step in the water damage restoration process. Water intrusion can wreak havoc on various building components, such as walls, ceilings, floors, and other structural elements. Promptly assessing the extent of the damage is essential to develop an appropriate restoration plan.

During the assessment, professionals carefully examine the affected areas to identify any compromised structural elements. They look for signs of weakening, such as sagging ceilings, bulging walls, or buckling floors. By assessing the structural damage, experts can determine the severity of the issue and devise the most suitable course of action.

The evaluation may involve probing affected materials to assess their stability, utilizing moisture detection tools to identify hidden moisture pockets, and performing visual inspections for signs of deterioration. This comprehensive assessment allows for a thorough understanding of the damage, enabling restoration specialists to formulate an effective plan for repair, replacement, or reinforcement.

Addressing structural damage is vital to ensuring the safety and stability of your home. Ignoring or inadequately addressing structural issues can lead to further deterioration, compromising the integrity of the entire building. By conducting a thorough assessment and accurately identifying structural damage, SERVPRO of Palo Alto can implement the necessary measures to restore your home's structural integrity and provide a safe living environment.

Assessing and addressing structural damage requires expertise and knowledge in construction and restoration practices. SERVPRO of Palo Alto possesses the necessary skills to identify compromised areas, recommend appropriate repair or replacement methods, and execute the restoration process effectively. 

Documenting the damage

Proper documentation plays a vital role in the water damage restoration process. When faced with water damage, it is essential to have a detailed record of the extent and nature of the damage for several reasons.

Firstly, documentation serves as valuable evidence for insurance purposes. Insurance claims require comprehensive documentation to support your case and ensure a smooth and fair claims process. By meticulously documenting the damage, including photographs, written descriptions, and detailed reports, you provide the necessary proof of the extent of the water damage and the associated restoration costs.

Additionally, thorough documentation facilitates the restoration process itself. It allows restoration professionals to clearly understand the affected areas, materials, and structural components that require attention. The detailed records serve as a reference for developing a tailored restoration plan and ensuring that no aspect of the damage goes unnoticed or untreated.

Moreover, documentation serves as a reference point for future reference. It provides a historical record of the water damage event, which can be beneficial for various purposes. Whether it's for personal records, property valuations, or potential resale, having documented evidence of the damage and the restoration process can be valuable down the line.

By entrusting the documentation process to experienced professionals, such as those at SERVPRO of Palo Alto, you can have confidence in the accuracy and thoroughness of the records.

Expert sewage treatment 

Dealing with sewage contamination is a challenging aspect of water damage restoration that requires specialized knowledge and expertise. Water damage involving sewage backup or contamination poses significant health risks and must be handled with extreme caution. Expert sewage treatment is a crucial service offered by professionals like SERVPRO of Palo Alto. Their experienced technicians understand the potential hazards of sewage exposure and follow strict protocols to ensure a safe and effective cleanup.

Upon arrival, the experts assess the extent of the sewage damage and determine the appropriate course of action. They wear personal protective equipment (PPE) to safeguard themselves and prevent the spread of harmful pathogens. Specialized equipment and advanced techniques are used to extract the contaminated water and sewage from the affected areas. Thorough cleaning and disinfection are key components of expert sewage treatment. The technicians meticulously sanitize and deodorize the affected surfaces to eliminate any lingering bacteria, viruses, or unpleasant odors. They use professional-grade disinfectants and specialized cleaning methods to ensure a thorough and effective decontamination process.

Furthermore, proper disposal of sewage and contaminated materials is a critical aspect of the treatment process. SERVPRO of Palo Altos adheres to local regulations and guidelines to ensure safe disposal, preventing any further environmental or health hazards.

Meticulous cleaning of ceilings, floors, and walls

When it comes to water damage restoration, thorough cleaning of ceilings, floors, and walls is a crucial step in ensuring a complete and successful restoration process. SERVPRO of Palo Alto understands the importance of meticulous cleaning to eliminate any traces of water damage and prevent potential issues such as mold growth and deterioration. Ceilings, floors, and walls are common areas affected by water damage, requiring careful attention and specialized cleaning techniques. The professionals at SERVPRO of Palo Alto employ a meticulous approach to cleaning these surfaces, aiming to restore them to their pre-damage condition.

Specialized techniques

For ceilings, a careful examination is conducted to identify any signs of water stains, discoloration, or structural damage. Depending on the severity of the damage, SERVPRO of Palo Alto may use specialized cleaning agents and techniques to remove stains and restore the ceiling's appearance. Attention is paid to addressing any underlying moisture issues that could lead to future damage or mold growth. When it comes to floors, various factors, such as the type of flooring material and the extent of the water damage, dictate the cleaning approach. 

Hard surfaces like tiles or hardwood may require thorough cleaning and disinfection to remove any contaminants and restore their original condition. Carpets and rugs may need specialized cleaning methods, such as deep extraction and sanitization, to eliminate trapped moisture and potential mold growth. 

Walls, like ceilings, are carefully inspected to identify any visible water damage, stains, or signs of deterioration. SERVPRO of Palo Alto utilizes appropriate cleaning solutions and techniques to remove dirt, stains, and any potential microbial growth. In cases of severe water damage, they may need to perform controlled demolition to address underlying issues and ensure a thorough restoration.

Preventing mold and odor

One of the critical aspects of the meticulous cleaning process for ceilings, floors, and walls after water damage is preventing the growth of mold and eliminating lingering odors. SERVPRO of Palo Alto employs specialized techniques to ensure effective mold prevention and odor removal.

Mold is a common concern after water damage, as it thrives in damp environments. To prevent mold growth, professionals thoroughly dry the affected areas, including ceilings, floors, and walls. They utilize advanced moisture detection tools to identify hidden moisture pockets and employ targeted drying techniques to eliminate any remaining moisture. By addressing moisture issues promptly and implementing proper drying protocols, SERVPRO of Palo Alto mitigates the risk of mold growth.

In addition to mold prevention, eliminating lingering odors is crucial for complete restoration. Water damage can leave unpleasant smells that permeate ceilings, floors, and walls. SERVPRO of Palo Alto utilizes specialized deodorization techniques to remove odors at their source. These techniques may involve the use of professional-grade deodorizers, air scrubbers, and thermal fogging to neutralize and eliminate odorous particles. By targeting the root cause of the odor and employing proven deodorization methods, professionals ensure that your home is free from lingering smells.

Furthermore, professionals at SERVPRO of Palo Alto understand that simply masking odors is not a sufficient solution. They focus on identifying and treating the underlying sources of the odors, such as microbial growth or water-logged materials. Addressing the root cause effectively eliminates the odors, ensuring a fresh and clean environment.

State-of-the-art equipment and techniques

 When it comes to water damage restoration, efficient water extraction and advanced drying methods are crucial for a successful and timely restoration process. SERVPRO of Palo Alto utilizes state-of-the-art equipment and techniques to expedite the water removal and drying phases.

Efficient Water Extraction

Efficient water extraction is a crucial step in the water damage restoration process. SERVPRO of Palo Alto excels in utilizing state-of-the-art equipment and techniques for this purpose. Upon arrival, their highly skilled technicians quickly assess the extent of the water damage and determine the most effective extraction methods. They employ powerful, high-capacity pumps and specialized extraction tools to remove standing water from the affected areas swiftly and efficiently. 

These extraction tools are designed to extract water from various surfaces, such as carpets, hardwood floors, and concrete, ensuring that no moisture is left behind. SERVPRO of Palo Alto understands the importance of promptly removing excess water to prevent further property damage. By employing efficient water extraction techniques, they minimize the risk of structural damage, mold growth, and other long-term issues. Their experienced technicians diligently extract as much water as possible, even from hard-to-reach areas, ensuring a thorough extraction process.

In addition to their expertise, SERVPRO of Palo Alto's advanced equipment is vital in achieving efficient water extraction. Their high-capacity pumps and specialized extraction tools allow for rapidly removing large volumes of water, expediting the restoration process.

Advanced drying methods

Advanced drying methods are a crucial component of the water damage restoration process. SERVPRO of Palo Alto employs state-of-the-art equipment and techniques to ensure efficient and thorough drying.

After the water extraction phase, their experienced technicians implement advanced drying methods to remove residual moisture and restore the affected areas to a dry state. They utilize industrial-grade dehumidifiers, high-powered air movers, and specialized drying equipment to create optimal airflow and expedite the evaporation process.

Industrial-grade dehumidifiers are key in removing excess moisture from the air and materials. These powerful machines extract water from the environment, reducing humidity levels and accelerating drying. By controlling the humidity, SERVPRO of Palo Alto creates a favorable environment for efficient drying, minimizing the risk of mold growth and further damage.

Complementing the dehumidifiers, high-powered air movers are strategically placed to facilitate airflow across wet surfaces. These air movers generate a continuous flow, promoting evaporation and enhancing drying efficiency. They work in tandem with the dehumidifiers to ensure that moisture is rapidly evaporated and captured, preventing it from being reabsorbed by the surrounding materials.

Effective odor removal

Following water damage, residual odors can be a chronic issue that must be addressed. SERVPRO of Palo Alto knows the significance of odor removal in restoring a fresh and healthy environment. They use sophisticated odor-elimination techniques to ensure that all undesirable odors are entirely removed. SERVPRO of Palo Alto technicians first determines the source of the odor to begin the odor removal process. They thoroughly check the underlying causes, including microbial development, water-logged debris, or stagnant water. They ensure that the odors are effectively eradicated rather than just hidden by identifying and addressing the primary source.

Utilizing specialized deodorization techniques, SERVPRO of Palo Alto neutralizes and eliminates odors at their source. They utilize professional-grade deodorizers specifically formulated to target and neutralize odor-causing particles. These deodorizers are safe and effective, eliminating long-lasting odor without introducing harmful chemicals into the environment.

In addition to deodorizers, SERVPRO of Palo Alto may employ other advanced techniques such as air scrubbers and thermal fogging. Air scrubbers help filter out airborne contaminants and odorous particles, improving indoor air quality. Thermal fogging involves the use of a heated fogging solution that penetrates deeply into porous materials, neutralizing odors at their source.

SERVPRO of Palo Alto is the undisputed champion of water damage restoration in West Atherton

 Like skilled detectives, SERVPRO of Palo Alto dives deep into the mysteries of water damage, uncovering every hidden clue and tackling each challenge head-on. Their team of experienced technicians possesses a wealth of knowledge and expertise, armed with the most advanced tools and technologies. With unwavering dedication, they meticulously assess the extent of the damage, leaving no corner unexamined. Their keen eye for detail allows them to identify even the most subtle signs of water intrusion, ensuring a comprehensive restoration process.

But it doesn't stop there. SERVPRO of Palo Alto goes above and beyond, employing specialized techniques tailored to the unique needs of each situation. They leave no moisture behind, from their efficient water extraction methods to their state-of-the-art drying techniques. Stubborn odors are banished precisely, and the most stubborn stains are vanquished from ceilings, floors, and walls.

Their commitment to customer satisfaction is unwavering, as they strive to exceed expectations at every turn. With SERVPRO of Palo Alto as your trusted ally, you can rest assured that your home will be restored to its pre-damage condition with meticulous care and attention to detail.

When water damage strikes in Greenmeadow nearby areas, there's only one name to remember—SERVPRO of Palo Alto. Embrace the peace of mind that comes with their exceptional service and experience a restoration journey that is nothing short of remarkable. Contact them now to learn more about their services. 

SERVPRO of Palo Alto Announces the Costs and Benefits of Early Intervention Strategies for Water Damage Restoration

5/23/2023 (Permalink)

Blog Summary: SERVPRO of Palo Alto discusses the costs and benefits of early intervention strategies, such as their 24/7 emergency response, to help homeowners mitigate the damage and start the restoration process as quickly as possible. 

Palo Alto, CA – SERVPRO of Palo Alto, a leading provider of water damage restoration services, is proud to announce the costs and benefits of early intervention strategies to help homeowners in the Palo Alto area protect their property from the damaging effects of water. 

SERVPRO of Palo Alto understands that water damage can be a costly and time-consuming problem to fix. That’s why the company has invested in the best available technology and expertise to help homeowners mitigate the damage and start the restoration process as quickly as possible. 

“We understand how traumatic water damage can be and we want to help homeowners get their homes back to normal as quickly and safely as possible,” said SERVPRO of Palo Alto’s spokesperson, Zahoor Kareem. “That’s why we’ve invested in the best available technology and expertise to help our customers mitigate the damage and start the restoration process as quickly and safely as possible.”

The Benefits of Early Intervention

The earlier water damage is discovered, the less likely it is to cause major structural damage to the property. Early intervention strategies, such as SERVPRO of Palo Alto’s 24/7 emergency response, can help homeowners save money by quickly containing the damage and preventing the spread of mold and other contaminants. 

Furthermore, SERVPRO of Palo Alto’s rapid response means that homeowners can be back in their homes as quickly as possible, reducing the amount of time that they have to spend in temporary accommodation. 

The Cost of Early Intervention

The cost of early intervention can vary depending on the extent of the damage, but SERVPRO of Palo Alto provides an estimate at the time of the initial assessment.  SERVPRO of Palo Alto is dedicated to providing the highest quality water damage restoration services at an affordable price. 

In addition to providing an estimate at the time of the initial assessment, SERVPRO of Palo Alto is committed to providing the highest quality water damage restoration services at an affordable price. They understand that water damage can be a major financial burden for homeowners, so they strive to keep their rates competitive and make sure that their customers are getting the best value for their money.  They also have a wide range of flexible payment plans available to help make water damage restoration more accessible to homeowners. Furthermore, SERVPRO of Palo Alto is fully insured and bonded, so their customers can rest assured that their property is in good hands.

Dangers of delaying water damage restoration

• Further damage to the property due to water seeping into walls, flooring, and other structural elements
• Expansion of existing damage due to mold, mildew, and other contaminants
• Increased risk of health issues caused by mold and mildew
• Increase in cost of repairs due to the additional damage
• Loss of personal items due to water damage
• Financial burden of temporary accommodation while repairs are done

About SERVPRO of Palo Alto 

SERVPRO of Palo Alto is a leading provider of water damage restoration services in the Palo Alto area. The company is dedicated to providing the highest quality service and takes pride in their ability to respond quickly and effectively to any water damage emergency. 

SERVPRO of Palo Alto has a team of experts who are proficient in restoring damaged properties. The staff members receive continual training and hold industry certifications from IICRC, ensuring their ability to properly restore your property. Regardless of the scale or magnitude of the damage, they can provide assistance through their widespread network across the country. 

For more information about SERVPRO of Palo Alto and their services in Menlo Park, CA, and nearby areas, please visit https://www.SERVPROpaloalto.com/ or call (650) 800-3448. They can be reached via email at office@SERVPROpaloalto.com. 

Five steps to select the right insurance coverage for water-damaged electronics in case of water damage

3/16/2023 (Permalink)

Blog Summary: SERVPRO of Palo Alto knows the importance of electronics in the home or business and the need for adequate policy coverage. These five steps will help the homeowner choose to cover the restoration or replacement of water-damaged electronics.

SERVPRO® of Palo Alto provides water removal for homes and businesses that have experienced water damage from a burst pipe, a flash flood, or other water damage disaster.

The selection process for choosing the best homeowners policy coverage for electronics can be challenging and confusing. The homeowner can choose a wide range of coverage limits, from a little to a lot. However, there is a pitfall the homeowner should be aware of. Policies that cover possessions, possessions insurance, might have restrictions on how much the policy pays for items of significant value.

Home electronics are a case in point. The rapid expansion in work-from-home scenarios has seen a corresponding increase in the quantity, quality, and cost of home electronics. An accurate assessment of the value of electronic devices that would be covered by a homeowners policy and the limits of the coverage deserve careful analysis. A catastrophic property damage disaster such as a fire, tornado, or flash flood could wipe out a home, the office in the home, and a small business based in the home. The right amount of coverage will ensure the house is cleaned up and restored.

The right coverage for electronics such as computers, copiers, and printers allows the homeowner, who is a remote worker or a small business owner working from home, to recover quickly and within budget. Here are some extra steps to ensure adequate coverage for electronics in the home, the remote home office, or the small business operating out of the home.

Step #1: Take a complete inventory of the electronics in the home

To be certain no device is overlooked, take an inventory. Go from room to room, making a list of everyone’s electronics. Look for the following items:

• Mobile phones
• Televisions & DVD players
• Stereo systems
• Computer equipment (including printers and scanners)
• Tablets
• Cameras
• Security systems
• Smart-Home devices

Do not be surprised if the list contains dozens of devices totaling thousands of dollars in value. The twenty-first century truly is the digital age.

Step #2: Research the value of each item

Start by looking at the receipt when the item was purchased. If the original purchase price is unavailable, determine the item’s current value by searching the internet. The original purchase price and the cash value (the value of the item after usage, the passage of time, and price declines in subsequent versions) can be significantly different. This price difference may influence the level of possessions coverage selected by the customer.

Step #3: Determine which electronics will be insured under the policy

The insured devices generally are the most expensive to replace or are crucial for business continuity and, therefore, need an immediate replacement for the home or business to continue functioning correctly and efficiently.

Step #4: Identify any possession coverage restrictions that might apply

The homeowners' policy may exclude certain electronics. These restrictions must be identified so the homeowner can decide whether to add the coverage. The worst time to discover a device is not covered is after it has been damaged or destroyed in a fire or flood.

A policy will not pay out in excess of its coverage ceiling. This payout limit can be reached very quickly if the replacement costs are very high. Powerful computers, 4K cameras, and stereo equipment can quickly bump against coverage limits.

Most policies will pay out cash value at the time of the loss. Other restrictions, such as a sub-limit for electronics, may apply. The total payout for all losses might be $50,000, but the payout for electronics may have a limit of $15,000 for electronics. Also, know what the deductibles are and how they apply.

Step #5: Obtain the right policy and gain peace of mind

Work with a reputable and trusted insurance agent to obtain the homeowners' policy best suits the circumstances.

Can electronics be cleaned up and restored?

SERVPRO of Palo Alto can provide expert electronics cleanup and restoration for electronics that have suffered fire damage, smoke damage, and water damage. Damage restoration is not recommended as a DIY project. The results could be shocking, cause a fire, or destroy the device.

When fire damage, smoke damage, or water damage disaster strikes, call the professionals at SERVPRO of Palo Alto. An IICRC-certified crew arrives on-scene in about an hour to begin the cleanup and restoration. When electronics are involved, every second counts. The longer the items are exposed to smoke, soot, and moisture, the more challenging the cleanup and restoration process will be. Consider pre-qualifying SERVPRO as the dedicated property damage restoration company for when a disaster strikes.

For more information about water removal services for residential or commercial properties like Apple Park, Cupertino, CA, call SERVPRO of Palo Alto at (650) 800-3448. The office can also be contacted by email at office@SERVPROpaloalto.com.

Fire sprinkler malfunctions: Five common causes and how to address the resulting water damage

2/14/2023 (Permalink)

Blog Summary: SERVPRO of Palo Alto explains how fire sprinkler systems can malfunction, causing serious water damage in a commercial setting.

SERVPRO® of Palo Alto is a local leader in property damage cleanup and restoration, including water removal, dehumidification, disinfection, and deodorizing. These services are vital when a fire sprinkler system leaks or accidentally activates, flooding an office space, retail unit, or manufacturing facility with foul-smelling, stagnant water.

The discovery and diagnosis of an issue with the fire sprinkler system largely depend on the presence or absence of water dripping from a sprinkler head. The small, almost imperceptible leak may be the only clue the system has an issue or is about to experience a catastrophic failure. Even the tiniest leak calls for immediate attention. Otherwise, the consequences, an unintentional activation of the sprinkler system, would be disastrous.

These warning signs indicate the need to have the fire sprinkler system inspected by a professional well acquainted with the maintenance and repair of a fire sprinkler system.

1. Equipment issues

A leak left unrepaired can lead to the failure of the fire protection equipment. A leak in a dry system will cause the compressor to run continuously in an effort to keep water out of the pipes. The compressor will eventually overheat if the leak is not discovered and repaired. The system can activate without provocation if the situation persists.

2. Corrosive activity

Another warning sign of a current or impending leak is corrosion. According to fire safety experts, “Microbiologically influenced corrosion was thought to be the primary cause of fire sprinkler corrosion for many years. But the real culprit is oxygen. If you come across a rotten egg smell, discolored water, rusting, or an obstruction, then corrosion may have caused the leak.”

Begin the search for a possible leak. If a leak is discovered, make an appointment for a professional to conduct an on-site inspection and assessment of the fire protection system. Eliminating the existing corrosion and resolving the water leak will extend the life of the system and keep the facility safe under the umbrella of the sprinkler system’s protection.

3. Visible physical damage to sprinkler heads or pipes

Regular inspections and casual observations should take note not only of apparent leaks, stagnant odors, and discoloration but also of visible physical damage to the system. Custodial staff and service crews may damage sprinkler heads while cleaning the facility or repairing other damage. An impact from a scissor lift or a forklift can also compromise the integrity of the fire protection system. Damaged sprinklers, crooked or crimped pipes, and leaks along joints and fittings need immediate attention. A fire protection system is built to withstand some measure of punishment in the work environment, but this does not mean the system is indestructible. A fire sprinkler system may be finicky to maintain at times. However, if the system fails when a fire breaks out, a manufacturing facility of several hundred thousand square feet can become engulfed in flames in minutes, not hours. The fire sprinkler system should be respected and protected for its lifesaving capabilities.

4. A string of failed inspections

Fire protection systems are typically required to undergo annual inspections. The inspections are intended to identify leaks, corrosion, and damage to sprinkler heads and pipes. Deficiencies should be quickly repaired, and timely upgrades and replacements will keep the system ready in case of fire. The inspections also instill confidence in the system's integrity to function properly. A string of failed inspections without the needed performance of repairs and maintenance will allow for issues to compound over time. The only incident worse than an unintended activation is a failed activation in the event of a fire.

5. Frozen pipes

Ice is the enemy of the wet pipe fire protection system. A facility with a wet pipe system should maintain temperatures at or above 40 degrees Fahrenheit to prevent water in the pipes from freezing. Frozen water expands. The dynamic force of ice can rupture pipes, crack housings, and damage pipe joints. If the system freezes, the damage to the pipes and sprinkler heads could be catastrophic. If the system thaws when the facility is closed for the weekend, Monday morning could surprise the person tasked with opening the facility. It is imperative to keep the facility warm enough to prevent freezing. Close any windows, doors, or shipping bays that might allow heat to escape and cold air to enter. The solution for areas of the facility where temperatures regularly dip below freezing is installing a dry pipe fire protection system.

How to handle leaks or an accidental activation

An accidental activation can flood a professional office, retail space, or manufacturing unit with hundreds of gallons of water in just minutes. When circumstances demand a rapid response and a quick cleanup and restoration project, turn to a property damage cleanup and restoration leader, SERVPRO of Palo Alto. Utilizing powerful wet/dry vacuums and dehumidifiers, the team of IICRC-certified technicians can remove the water, dry out the remaining moisture, and get the facility up and running very quickly. Available 24/7, 365 days a year, including holidays, the SERVPRO team can be on-site in about an hour to begin the water damage cleanup project. SERVPRO can also handle the insurance claims process from end to end.

To learn more about water removal services in Old Mountain View, Mountain View, CA, and nearby areas, call SERVPRO of Palo Alto at (650) 800-3448. The office can also be contacted by emailing office@SERVPROpaloalto.com.

How to handle insurance claims for a water damage disaster

1/25/2023 (Permalink)

Blog Summary: SERVPRO® of Palo Alto recognizes that the insurance claims process can be a nightmare for the homeowner or business owner suffering a water damage disaster. The damage restoration company outlines three steps to help work through the claims process.

SERVPRO of Palo Alto helps people turn their world right side up when a water damage disaster has turned it upside down, and water removal services are needed. The disruption, inconvenience, and stress are overwhelming. These three key steps will help homeowners or business owners near Linda Vista Park, Cupertino, CA, who have been affected by a water damage disaster, navigate the insurance claims process during the cleanup and restoration journey.

A water damage insurance claim has many moving parts requiring an overall understanding of the claims process, attention to detail, accurate reporting, and timely follow-up. The process is complicated, and a glitch could be costly and unnecessarily delay the restoration process.

Step #1. Documentation

Thoroughly document the disaster scene with a written description, images, and video. Documentation of the unaffected areas is advised, as well. A cell phone is a handy companion in this step. Upload the information to the cloud for safekeeping and easy access for all involved parties.

Step #2. Pack out

Water-damaged belongings in a flooded home must be relocated for cleanup and restoration of the contents and the structure. The risk of muscle or joint injury is high. Wet contents can sustain further damage when being moved, and delays in cleaning can cause the items to become unsalvageable. Too often, proper documentation is compromised in a rush to relocate the items to another location. The search for a suitable storage unit, most likely one that is climate-controlled, may prove fruitless. A standard homeowner’s policy will cover water and storm damage, pack-out, and storage expenses. There is no need to risk injury or to compound the burden caused by the water damage disaster.

Step #3. Cleanup and restoration

When a supply line bursts, a dishwasher leaks, a toilet overflows, or sewage backs up into the home, conditions can quickly become messy. Excess water must be removed with powerful wet/dry vacuums, and industrial-strength dehumidifiers reduce moisture to acceptable levels. Non-salvageable items are removed from the site and discarded. The homeowner who discards items without proper documentation or approval from the insurance company could suffer heavy financial loss. Cleaning, disinfecting, sanitizing, and deodorizing require advanced cleaning techniques and EPA-approved products safe for humans and pets. Cleanup and restoration necessitate personal protective gear such as masks, respirators, gloves, face shields, or protective eyewear.

The importance of pre-qualifying a property damage professional

The optimal time to contact a property damage cleanup and restoration company about their services is before a fire, smoke, or water damage disaster occurs. It is not 2:00 in the morning when water is spewing from a water supply line to the washing machine, or the smoke alarms are blaring throughout the home. When the homeowner pre-qualifies with a restoration company before disaster strikes, the chaos, confusion, and anxiety of a property damage disaster exist only as a “what if” scenario that prompts phone calls to various property damage restoration companies.

When pre-qualifying a damage restoration company, ask key questions

1. How long has the company been in business?

Experience and longevity can only be achieved over time. A company that has existed for twenty years has gained valuable experience. A business that fails to provide top-quality service will most likely fail the test of time. What are others saying about the cleanup and restoration company? Positive reviews validate the company’s integrity.

2. Is the business locally owned and operated?

When the restoration company owner lives in the community and hires employees from the community, the staff and technicians care about the community. The people the team serves share life in the community. Property damage restoration becomes personal.

3. Is the local business a member of a larger franchise family?

Does the franchise have a track record of excellent service? The backing of a large franchise family makes it possible for the local entity to scale to address any size disaster rapidly.

4. Are technicians IICRC-certified?

Technicians with these certifications have been through a rigorous training program that teaches and trains participants in the industry’s best practices for cleanup and restoration.

5. Are crews available 24/7, 365 days a year, including holidays?

Many fire, smoke, and water damage disasters occur on weekends and holidays when activities in and around the home increase.

6. How long does it take for a crew to arrive on the scene once the initial contact has been made?

Rapid response and quick cleanup should be top-priority since immediate action is crucial to prevent advanced secondary damage. SERVPRO of Palo Alto immediately dispatches a crew to the disaster scene and boasts a response time second to none.

7. Will a detailed, thoroughly documented estimate be provided to the customer?

8. Can the company be able to handle the insurance claims process from end to end, including documentation validating that the job has been completed?

Trust the restoration experts at SERVPRO of Palo Alto for water, fire, storm, and commercial damage restoration. They offer twenty-four-hour emergency service, rapid response and quick cleanup, and highly trained restoration technicians.

To learn more about water removal and water damage restoration services, contact SERVPRO of Palo Alto by phone at (650) 800-3448 or by email at office@SERVPROpaloalto.com.

A water damage prevention checklist for businesses in the Bay Area

1/2/2023 (Permalink)

Blog Summary: SERVPRO of Palo Alto offers tips on how to avoid a water damage disaster at a Sunnyvale, CA, business.

SERVPRO® of Palo Alto offers businesses the rapid response and quick cleanup and water damage restoration needed to recover from a roof leak, burst water pipe, or flooded basement or underground storage garage.

Water: A business’ friend and foe

Water can be a friend and a foe to a business. The liquid may be used in the production process. Water spraying from a fire sprinkler system can prevent the building from burning to the ground. Water from a burst water pipe in the ceiling can do untold damage to the data center or copier system.

Causes of water damage in a business or commercial setting

Knowledge of the common and uncommon causes of water damage in a business can raise awareness when threatening or hazardous circumstances arise. An increased level of alertness should be initiated if the following situations occur:

• Heavy or sustained periods of rain, which can overwhelm roof drains, gutters, and the landscape drainage system and catch ponds
• Freezing temperatures, which can cause pipes to freeze and burst
• Extremely hot weather, which can overstress the HVAC system and overwhelm the condensate drain system
• A documented lapse in adequate maintenance, replacement, and repair protocols
• A spate of related and unrelated water intrusions and releases that may indicate similar aging and wear patterns in pipes, joints, seals, and valves. (This simultaneous grouping of failures and malfunctions may signal an impending catastrophic failure.)
• An earthquake and anticipated aftershocks
• An extended drought followed by heavy rain (The contracting and expanding soil can cause severe cracks in basement and underground garage walls, resulting in a water intrusion.)

If water intrusion occurs, walls, ceilings, flooring, the foundation, the roof system, mats, electronics, computers, machinery, raw products, inventory, and company vehicles can be damaged or destroyed beyond repair.

The economic impact of a water damage disaster

A water damage disaster can shut a business down for hours, days, and weeks. The economic impact can be challenging, if not impossible, to overcome. A water damage disaster can interrupt the business's flow of goods and services, disrupting the revenue cycle. A missed payroll can accelerate the flight of valuable employees to competitors. Customers, too, will migrate to more dependable vendors when customer service lags. Customer re-acquisition and market share recovery can choke a business's life. The water damage can be quickly cleaned up and repaired. Brand damage from the disruption may be irreparable.

A water damage prevention checklist

A business owner or property manager can reduce the risk of water damage with regular inspections, proper maintenance, scheduled replacements and repairs, and a posture of informed anticipation of looming property damage events. Any single item on this checklist can save thousands of dollars in water damage cleanup and restoration, and a full-orbed water damage prevention strategy can save the business.

1. Begin by checking the plumbing system

Repair every faucet, supply line, connection, and pipe with leaks and drips. Identify aging and deteriorating pipes, chronic drain clogs, and malfunctioning water-drainage systems. Create an action plan to resolve these issues, and include an inspection of the fire sprinkler system in the action plan.

2. Assess the structural integrity of foundations and exterior walls

Cracks, crevices, and bowing may signal problems in the foundation and walls. Look for signs of water intrusions where these issues are discovered. Have a foundation specialist evaluate the situation and make recommendations.

3. Visually examine the gutter systems

Observe water flow patterns during a significant rain event. Properly functioning gutters should not overflow; water should flow freely through the downspouts.

4. Survey the ceiling and interior walls for water stains

After an extended wet spell or heavy thunderstorm, survey the ceiling and interior walls for brown, bronze, or green water stains. If possible, trace the water intrusion to its source and stop the leak at its source.

5. Access the roof to inspect for damage and maintenance issues 

Properly maintain the seals and flashing around roof perforations such as vents, exhaust fans, electrical and water lines, waste removal ductwork, and ingress/egress hatches. This simple maintenance can prevent unnecessary and avoidable water intrusions. Carefully and safely inspect the roof during or just after heavy rain. The pooling water may indicate a blockage in the roof drainage system, and excessive water weight on the roof may lead to catastrophic roof failure.

6. Include windows on the checklist 

Signs of a leak include stains, steaks, bubbling or peeling paint, swollen or warping trim, difficulty raising and lowering the window, spongy flooring directly beneath the window, and a musty, mildewy smell. Check to ensure the weather stripping provides a tight seal against any water intrusion.

7. Hire licensed, reputable professionals for inspections 

Hire licensed, reputable professionals to inspect water heaters, the HVAC system, fire sprinkler systems, and plumbing. Schedule needed repairs and maintenance where required.

8. One of the most important actions a business owner or property manager can take is pre-qualifying a dedicated property damage cleanup and restoration professional to handle any water damage disasters. When disaster strikes, one phone call sets the water damage cleanup and restoration process in motion. SERVPRO of Palo Alto has one of the quickest response times in the industry. The rapid response and quick cleanup get the business back up and running as soon as possible. Limited business interruption keeps products and services flowing and the doors open.

For more information about water damage restoration services in Sunnyvale, CA, and the surrounding area, email SERVPRO of Palo Alto at office@SERVPROpaloalto.com or call (650) 800-3448.

Electrical Safety Tips to Prevent Injury after Flood Damage in Redwood City, CA, Homes

11/24/2022 (Permalink)

Blog Summary: SERVPRO of Palo Alto offers advice to help homeowners stay safe before, during, and after a water or flood damage disaster.

SERVPRO® of Palo Alto provides emergency flood damage restoration services Bay area residents can count on when flood waters cause water damage in a home or business. Available 24/7, 365 days a year, the team of certified technicians arrives in about an hour equipped with the latest restoration technology, advanced cleaning techniques, and EPA cleaning products.

The potential for electrical shock in a flood disaster is a real and present danger. Most flood deaths occur when vehicles are swept away in turbulent water, but some fatalities are caused by electrocution. Water conducts electricity, so the possibility of electrical shock is elevated whenever water and electricity are close to each other. Flood conditions make the threat of electrocution even greater.

Before floodwaters rise

Persons living in or near a high-risk flood zone can take precautions to reduce the risk well in advance of severe weather conditions. One risk-reduction strategy is the installation of ground fault circuit interrupter (GFCI) electrical outlets. These special outlets have been a building code requirement for bathrooms for decades, but usage is not limited to the bathroom. The safety devices can be installed throughout a home at a reasonable cost and usually with no alteration. A circuit breaker in the outlet automatically trips when the plug grounds, cutting off or “interrupting” the flow of electricity.

When the risk of flooding is very high, but before waters rise to dangerous levels, take a proactive approach to immediately reduce the threat of electrocution by shutting off the power to the structure.

Below is a three-step process to make the home safe should floodwaters threaten to rise.

Step #1: Locate the panel box.

Start this process by locating the panel box inside the home. It is usually hidden in a closet or pantry. The panel box houses circuit breakers for every circuit in the structure, along with the main shut-off switch.

Step #2: Shut off the power.

This process begins by flipping each individual circuit breaker.

Step #3: Turn off the main breaker.

Once the individual breakers are off, turn off the main circuit breaker. Sometimes, the breaker box is located in the basement or outside. If floodwaters have flooded the basement or engulfed the outside panel box, do not try to turn off the power. The danger of electrocution is very high. Instead, immediately contact the utility company servicing the home to request the power be shut off at the meter.

While waiting for the utility company to act, unplug all electrical devices very carefully. Relocate the devices and other important furniture, documents, and valuables to a higher location in the home. Take great care to prevent an injury when lifting items. Lift with the knees. A lighter object, if improperly lifted, can cause a back, joint, or muscle injury.

During the flood

If flooding is in process, implement the following electrical safety measures to minimize the danger of electrical shock:

• Avoid coming into contact with any electrical devices or appliances while standing in water.
• Avoid touching or operating electrical devices that are wet or moist from floodwater.
• Stay out of areas where the water level is at or above electrical outlets.
• Beware of areas where any wiring may be underwater.

Fallen power lines create a high-risk environment. If evacuation from the structure is necessary, scan the area for downed power poles or power lines. Contact with live wires or pools of water electrified by downed power lines can be fatal.

When floodwaters have receded

Just because the water is gone does not mean the risk of electrocution has de-escalated. In reality, the risk hazards are still high. Exercise caution when beginning the cleanup and restoration. Do not enter the structure until the utility company or other professional has inspected the home or business and verified that the location is safe. Even if the power was turned off before the flood struck, do not turn it on without having the wiring inspected and approved by a licensed electrician. Then and only then should the circuits be re-energized.

Have water-damaged appliances been inspected by a certified technician? Moisture trapped inside an electrical device can cause major damage. Thankfully, some appliances can be refurbished and returned to duty. The homeowner should not attempt to use an appliance that has not been properly inspected and approved for use.

In case of a property damage disaster such as a flood, entrust the water damage cleanup and restoration process to SERVPRO® of Palo Alto. The SERVRPRO team is ready to serve homeowners and business owners suffering a flood damage disaster, burst pipes, fire damage, smoke damage, or mold damage.

For more information about SERVPRO of Palo Alto’s water damage restoration services in Menlo Park, CA, contact the damage restoration and cleaning company by phone at (650) 800-3448 or email at office@SERVPROpaloalto.com.

How a Business Can Maneuver the Difficult Insurance Claims Process after a Water Damage Disaster?

11/24/2022 (Permalink)

Blog Summary: SERVPRO® of Palo Alto explains how businesses affected by a water damage disaster can resume normal business operations and navigate the complex insurance claims process.

The team at SERVPRO of Palo Alto is dedicated to getting a business up and running as soon as possible after a commercial fire damage or a water damage disaster. A burst water pipe can disrupt and possibly shut down normal business operations. In business, time is money. Here are some tips to help business owners navigate the turbulent waters of the claims filing process. The goal is to ensure maximum coverage for water damage to a commercial building.

Not all burst pipe claims are the same

Some burst water pipe claims are more costly than others. This variation in the cost of the water damage cleanup and restoration reflects the difference in the extent of the actual damage. A flooded office may only require the repair of the damaged pipe and the replacement of the carpet. A slow, undetected leak may impact not just one office but several floors of offices. In a best-case scenario where the leak only lasts for a few minutes, the mini flood can soak flooring and walls. Repairs can cause the partial or total shutdown of the business.

Many considerations factor into the scope of damage from a burst pipe, including:

• The location of the business
• The design and construction of the building
• Fire sprinkler system
• Number of floors in the building
• The age of the structure

The location of the business

A burst water pipe is one of the most common causes of water damage in a commercial building. One of the leading causes of the ruptured pipe is freezing temperatures. A sudden drop in temperature can cause water in the pipes to expand, rupturing the pipe. Areas, where snow and ice are infrequent, may be at the greatest risk. Proper pipe insulation may have been neglected or ignored. On that rare occasion when the temperatures dip into the twenties, unprotected or exposed pipes freeze and burst, causing a massive water damage disaster.

The design and construction of the building

How a building is designed and constructed will have an impact on both the probability and scope of a water damage disaster. Burst water pipes are directly related to several common design and structural features. Water pipes in an unheated attic are at high risk of freezing during a cold snap. The failure to appropriately insulate pipes between interior and exterior walls can lead to a water damage surprise on Monday morning after a weekend cold wave. Faulty or substandard plumbing installation will become evident sooner rather than later.

Fire sprinkler systems

A fire suppression system in a commercial setting can effectively extinguish flames before fire damage is extensive. A fire sprinkler system also saves lives. A discharge from a fire suppression system can cause widespread damage, driving the flooding insurance claim to astronomical heights. Fire sprinklers emit large amounts of water under high pressure, and the overhead location and wide angle of the water discharge amplify the effects of the water damage.

Number of floors in the buildings

The physical properties of water are such that it will spread across floors, seep into porous materials, and stream into the lowest regions of a building. Water from the burst pipes contaminates everything in its path. A flood originating on an upper floor of a hotel, apartment complex, or office building may result in the owners having to replace lights, flooring, drywall, and carpeting on every lower floor affected by the water.

The age of the structure

An older building is subject to greater risks of flooding from burst pipes. Plumbing materials have a limited lifespan, and with age, the risk of a pipe burst increases. The costs associated with cleanup and restoration also tend to be elevated.

A failure in one section of the plumbing may indicate an imminent catastrophic failure of the system. The entire system may need to be replaced. The water damage restoration and repairs must meet current building codes, and this code compliance could be very costly.

Below are several important steps to take when a burst water pipe causes water damage in a business or commercial building.

Before a property damage disaster strikes, take time to understand the terms and conditions of the property damage insurance policy. The best time to work through this document is before a property damage disaster occurs. If needed, set up a consultation with an insurance agent to discuss the policy in detail. Focus on these three elements:

• what losses are covered by the policy
• what events will trigger coverage
• which, if any, coverages may be extended in a large-loss situation

In the event of a water damage disaster, take the following steps:

Step #1. Shut off the water flow to the burst pipe. This step may be as simple as turning off the main valve. In some instances, the services of a professional plumber may be needed.

Step #2. Notify the insurance company. Strict guidelines must be followed regarding prompt notification of losses. Early reporting allows the claims process to commence as soon as possible.

Step #3. Before any cleanup or restoration, document the extent of the damage with pictures and video. The goal is to capture the condition of the property damage immediately after the flooding occurs.

Step #4. Prevent further damage to the building.

Begin any reasonable or necessary flood mitigation, such as cleanup of standing water and drying procedures to prevent further losses. Do not make any permanent repairs until an insurance agent has inspected the damage.

Step #5. Complete and file the claim.

The claims process can be challenging, requiring extensive documentation, including an inventory, past and projected income estimates, and receipts for out-of-pocket expenses. Keep a copy of the claim.

The solution for dealing with a water damage disaster

A water damage disaster from a burst water pipe disrupts normal business operations. The goal is to get the doors open and the products or services flowing as soon as possible. The cleanup and restoration process and the insurance claims process are distracting and time-consuming. The solution is to call in the property damage professionals at SERVPRO of Palo Alto. Crews arrive in about an hour. A trained technician inspects and assesses the damage. A detailed and well-documented estimate (including photos and video) is presented to the customer. The industry-standard estimate meets or exceeds the rigorous demands of the insurance company. Cleanup and restoration begin without delay, as delays can lead to advanced secondary damage such as mold.

For more information about commercial water and fire damage restoration and cleaning services in Sunnyvale, CA, contact SERVPRO® of Palo Alto by phone at (650) 800-3448 or email at office@SERVPROpaloalto.com.

The Three Principles of Water Extraction in Water-Damaged Homes and Businesses

8/9/2022 (Permalink)

Blog Summary: SERVPRO of Palo Alto helps property owners understand the important role water extraction plays in the water damage restoration process.

The team at SERVPRO of Palo Alto is trained, certified, experienced, and well equipped to handle any size or type of water damage disaster, 24/7, 365 days a year. Water damage comes from many sources. For instance, water intrusion from a flash flood or a roof leak can cause serious structural damage to Atherton, CA, homes or businesses. A sewage backup or a tub overflow can cause localized damage in the bathroom. However, a burst water supply line from a household appliance can flood a home with thousands of gallons of water in just an afternoon, and tens of thousands of gallons should the leak go undetected over the weekend, or worse, during the week-long vacation. When water is everywhere, professional equipment and expertise are necessary to extract the water and begin the drying and dehumidification. A rapid response from the water damage restoration company and the quick removal and cleanup of the bulk water are essential to prevent greater loss, advanced secondary damage, and structural damage.

When a home or business is flooded by an external water intrusion such as a flash flood or by an internal water release such as a burst pipe or supply line, the puddled or pooled water must be removed as rapidly as possible. As long as this bulk water is present, it is being absorbed by flooring and structural timbers. The water is also wicking into sheetrock, drywall, insulation, upholstery, and furniture. Floors buckle. Baseboards swell and must be replaced, and sheetrock must be cut out and replaced as well. Furniture finishes are ruined, and fabric colors fade. Removing the bulk water is paramount to halt the advancing destruction.

Water extraction is the phase of the water removal process in which excess or standing water is evacuated from the structure. Restoration professionals specializing in water extraction strive to minimize water damage by removing as much of the water as possible as quickly as possible. Eliminating the bulk water reduces the risk of permanent damage to the structure and its contents, prevents mold growth, and accelerates the restoration of the property to its former condition.

The Water Extraction Process

Water extraction is complicated, involves special equipment, and requires knowledge, expertise, and competency in the application and operation of the equipment. The extraction process has several vital components necessary for the successful removal of the water.

#1. Halt the flow of water into the damaged structure.

The flow of water must be halted at the source. If the roof has been compromised, it must be tarped to prevent water from leaking into the home. If the washing machine supply line has ruptured, the valve must be shut off and both hoses replaced.

#2. Mechanically evacuate bulk water.

The removal of standing water must be achieved to move to the next stage of water extraction. Portable wet vacuums and high-capacity truck-mounted vacuums remove visible, puddled water. High-volume water pumps remove pooled water in the basement or disperse standing water away from the foundation of the structure. Professionals are aware of lurking dangers such as electrocution from damaged or faulty wiring and take the necessary precautions.

#3. Remove hidden water.

Upon successfully eliminating visible water, the hidden water must be removed. Residual hidden water in carpeting, behind walls, in ceilings, and under floor coverings must be removed and the surfaces must be dried to prevent further damage and potential mold growth.

Trained and experienced professionals have special water extraction tools and advanced moisture-detecting technology to address hidden water. Failure to remove water and reduce moisture to acceptable levels can lead to further damage and costly repairs in the future.

Once the bulk water and hidden water have been removed, powerful dehumidifiers and rapid-spin fans will attack the remaining moisture that has been absorbed by wood, carpeting, sheetrock, drywall, furniture, and electronics. Some items will need specialized, individual attention from specially trained technicians.

In severely damaged homes or buildings, other measures must be taken to mitigate the water damage. Unsalvageable carpet and upholstered furniture must be discarded. Flooring may need to be replaced, and portions of drywall and sheetrock may also have to be removed and replaced.

Technicians using advanced cleaning techniques and EPA-approved products clean, disinfect, and sanitize affected surfaces. The entire structure is deodorized. Odor neutralization eliminates odors and leaves the home smelling fresh and clean. No overpowering fragrances are used to cover bad smells; instead, the sources of odors are addressed. All through the process, technicians conduct tests to measure humidity and moisture. The tests ensure the customer’s property has been thoroughly dried and all issues are resolved.

When a water damage disaster strikes, trust SERVPRO of Palo Alto to quickly regain control of the situation and begin the water damage restoration process. The office can be contacted by phone at (650) 800-3448 or by emailing office@SERVPROpaloalto.com

Restoring Home Libraries and Collections after a Water Damage Disaster Has Occurred

6/10/2022 (Permalink)

Blog Summary: SERVPRO of Palo Alto offers tips for the care and preservation of home libraries and provides water damage restoration services if the collection suffers a water damage disaster.

SERVPRO of Palo Alto provides water damage restoration and contents cleaning for water-damaged home libraries and collections. For the homeowner who has suffered a water damage disaster that has affected a prized collection, it is comforting to know that competent, skilled, and certified restoration professionals will be handling the cleanup and restoration of these valuable contents.

Californians love collecting. Motivations are varied, including the prospect that the value of the collectibles will dramatically increase as time passes. Rarity and antiquity (the age of the item) are a factor in the value of the collection. Some people create collections as a hobby simply because they enjoy the hunt. Some of the most popular things Californians collect include coins, movies, video games, books, music CDs, stamps, rocks and gems, key chains, dolls, and sports cards.

A collection of mass market paperback novels may have little or no value. On the other hand, out-of-print, rare, or vintage books could be worth a fortune. A shoebox full of old baseball cards may have a rare rookie card worth thousands of dollars. A large collection of comic books may have great sentimental value, while only a couple of the items have any real monetary value.

Restoration of Water-Damaged Libraries and Other Collections

National Park Service archivists, who preserve some of the most valuable books, documents, and other antiquities in the history of America, explain the challenges of dealing with water-damaged books: “Wet books and papers are some of the most fragile items to be salvaged from a home or library after a flood. Paper loses strength when it gets wet, and books suffer damage due to swelling. Additionally, mold may begin to grow when objects are left damp for approximately 72 hours.”

Preventative Measures

SERVPRO of Palo Alto offers advice on how to prevent damage to a personal book collection and how to clean up and restore materials should they suffer water damage. Preservation of a prized personal library or other collection begins with taking proactive steps to prevent water damage. Here are some tips to safeguard collectibles.

Tip #1: A cool, dry, dark environment is best for books and other paper documents. Mold loves moisture and warmth, and direct sunlight can fade printed materials.

Tip #2: Handle books with clean, dry hands or gloves. Dirt and oils can stain books or accelerate deterioration.

Tip #3: Keep food, pets, post-it notes, paper clips, and rubber bands away from books and documents. Food attracts destructive pests. Pets chew on books. Post-it notes, paper clips, and rubber bands can degrade or stain pages and book covers.

What to Do When Books Suffer Water Damage

Some water damage disasters are beyond human control and are unavoidable. Follow these tips when dealing with books that have suffered water damage.

Tip: Take immediate action when a water damage disaster occurs in the home, even if books and other paper collectibles are not directly affected. Close off the library from the rest of the house. The additional moisture will be absorbed by the dry covers and pages of the books if moisture levels are not quickly reduced with dehumidifiers or rapid spin fans. Place a room dehumidifier in the collection room to keep moisture levels low.

Tip: Monitor for signs of mold and mildew. Mold thrives on organic matter such as books, and a mold outbreak in the reading room could develop in as little as 24 to 48 hours.

Tip: Turn to book, document, and photograph cleaning and restoration specialists.

SERVPRO of Palo Alto provides document restoration services with the understanding that a home is the heart of a family. The SERVPRO restoration specialists strive to restore water-damaged contents such as books and documents endowed with precious, priceless memories. The team at SERVPRO of Palo Alto has helped restore legal documents, family heirloom Bibles, and other important mementos for homeowners in Menlo Park, Stanford, and Palo Alto.

Books, documents, and photographs that have suffered water damage must be handled with extreme caution. Not all items can be fully restored to pre-damaged condition. The SERVPRO team, however, is able to save many books and documents from being ruined by water damage.

The type of documents and the severity of the water damage determine which of the following options best fit the restoration needs: air-drying, dehumidification, freezer drying, vacuum freeze-drying, or vacuum thermal drying. These state-of-the-art technologies make SERVPRO of Palo Alto proficient in book and document restoration.

To learn more about water damage restoration in Menlo Park, CA, and the surrounding area, contact the office by phone at (650) 800-3448 or email office@SERVPROpaloalto.com

How to Keep Insects Out When Water Gets in Sunnyvale, CA Houses

4/29/2022 (Permalink)

Blog Summary: SERVPRO of Palo Alto offers tips to prevent an insect invasion after water damage in a Sunnyvale, CA, home.

The team of water damage restoration specialists at SERVPRO of Palo Alto wants to alert homeowners and business owners to the connection between water damage and a pest infestation. Spring can increase the risk of water damage due to increased rainfall and a higher humidity level.

Besides weather-related water damage, there are also other causes of water damage. Burst pipes, ruptured supply lines, leaky appliances, and poor ventilation can cause or contribute to water damage. The immediate consequences of a water intrusion include:

• Musty, moldy odors, or worse, the smell of sewage
• Stains on walls, ceilings, baseboards, and flooring
• Buckling and warping drywall
• Warping and swelling wood
• Structural wood rot

Water wastes no time in carrying out its destructive effects. In only a few hours, ceilings, walls, flooring, furniture, and personal belongings can sustain heavy damage. If the removal of bulk water and excess moisture is delayed for a day or two, the home’s structural integrity can be compromised.

A cleanup and restoration project in a situation where the damage is extensive is disruptive, inconvenient, time-consuming, stressful, and expensive. Quick action on the part of the homeowner and a rapid response from the property damage restoration company create a best-case scenario in a situation that is already fraught with difficulties.

Another often overlooked motivation to take prompt action to begin the water removal and applied structural drying is the threat of a pest infestation.

Water-Related Pest Issues

Insects, like humans, require water to survive and thrive. A case in point is the mosquito. As recently as September of 2021, mosquitoes carrying the West Nile virus were discovered in Palo Alto and Mountain View, resulting in efforts to reduce the health risk by strategically spraying insecticide to kill the pests. Infestations are more likely where moisture and dampness provide a suitable environment for the insects to lay their eggs, such as over-watered lawns and house plants, settling ponds, wetlands, and stagnant kiddie and pet pools. Clogged or unlevel gutters with pooling water facilitate the spread of mosquitoes.

Other moisture-seeking invaders include ants, termites, cockroaches, earwigs, millipedes, and silverfish. The pests mentioned above may quench their thirst by chewing on the water-soaked wood in a water-damaged home. If left unchecked, the tiny insects can become a huge nuisance.

Steps to Stop Water Damage and Moisture-Seeking Pests

Step #1: Reduce moisture in the home.

By keeping moisture to a minimum, the homeowner can also keep moisture-seeking pests to a minimum in the home. Efforts can include:

• Operating a dehumidifier in moisture-prone areas
• Opening windows in the kitchen and bathrooms bring in fresh, dry air
• Installing ceiling exhaust fans in the kitchen, bathrooms, and laundry room
• Quickly mopping up small, manageable spills and run a dehumidifier or fan to dry out the water-soaked area
• Immediately repairing faucets, plumbing connections, toilets, tubs, showers, and leaking appliances

Step #2: Identify and reduce unnecessary moisture around and under the home.

Look for potential outdoor breeding grounds for insects. Ground moisture and condensation can lead to dampness in the crawl space resulting in mold, wood rot, and mildew issues. An HVAC condensate line that evacuates too close to the foundation of a home can facilitate pest infestation. A leaking spigot is a watering hole for mosquitoes.

Moisture trapped in mulch beds and bedding straw is a prime location for thirsty Palo Alto pests. Water in flower beds, flowerpots, and rain barrels provides an oasis for water-loving pests. Faulty caulking around shower surrounds and the kitchen backsplash can create a moisture problem for the homeowner.

Insufficient slope away from the foundation can lead to excess water around the exterior of the foundation. Eventually, the moisture can seep through cracks in the foundation, flooding the crawl space or basement. Overgrown shrubs near the exterior of a home can encourage the buildup of water, and the dense branches hinder the sun from evaporating the moisture.

Step #3: Call on a property damage cleanup and restoration professional when a water damage disaster strikes.

Water damage is stressful, and uninvited pests only make the situation worse. In case of a property damage disaster in a residential or commercial setting, SERVPRO of Palo Alto offers a quick response, 24/7, 365 days a year. Rapid remediation sends uninvited pests packing before they ever have a chance to settle in.

Contact SERVPRO of Palo Alto for more details about Sunnyvale, CA, water damage cleanup. The team can be reached by email at office@SERVPROpaloalto.com or by phone at (650) 800-3448.

How Leak Detection Factors Into Preventing Expensive Repairs From Water Damage

2/9/2022 (Permalink)

Blog Summary: SERVPRO of Palo Alto urges Bay area residents to pursue effective leak detection strategies in order to avoid a water damage disaster.

Water damage repair resulting from an undetected water leak can be very expensive. A constant drip from a leaky pipe or a water intrusion in the attic every time it rains can cause wood rot, mold, and mildew. The moisture can damage electronics, cause rust, and ruin items stored in the attic. Water or moisture in the crawl space can increase the likelihood of mold and a potential termite infestation. Roaches and other insects thrive on moisture from a water leak, especially in the relatively dry climate of Palo Alto, which receives about 17 inches of precipitation per year. Early detection of leaks helps keep a home dry, healthy, and safe. SERVPRO of Palo Alto explains why leak detection is essential to avoid a costly water damage disaster.

1. A water leak is a preventable expense.

An undetected pipe leak of a few drops per second may not seem like an urgent issue, but over time, it can add up to hundreds of gallons of water. Water in the Palo Alto area is scarce and growing scarcer, and the lack of water drives the price up, putting pressure on the pocketbook. An undetected leak stresses the water supply, increasing scarcity and driving up water rates. By eliminating water leaks one household at a time, the overall cost of water is kept low. An inspection by a professional plumber can detect leaks, saving the homeowner and the rest of the community on their water bills.

2. A water leak puts the safety of the water supply at risk.

The water supply in the home or business must be sanitary and safe for the occupants. A leaking pipe provides an avenue for contaminants to enter the water supply, and a compromised water supply is unsafe for human consumption. Food preparation, washing dishes, and personal hygiene may be unsafe if the water supply is compromised. Also, a leaking sewer pipe can contaminate an entire crawl space. Leak detection measures can give homeowners and business owners peace of mind.

3. Water leaks put a strain on the environment.

Changes in the climate have stressed supplies of freshwater in the United States, especially in the western half of the nation. A growing population along the Pacific coast puts high demands on water supplies that are suitable for human consumption and general usage. On a national level, home water leaks waste an estimated one trillion gallons of water, enough water to supply 11 million households for a year. Leaking faucets can drip 3,000 gallons of water down the drain per year. Water leak detection prevents water damage and preserves the environment.

4. Delay in detecting and repairing a water leak can drain the bank account.

A delay in detecting and repairing a water leak can result in advanced secondary damage. Wood rot, mold, and structural damage to flooring and support beams can exceed the repair costs of the initial water intrusion. Insurance may not pay for damages if a determination is made that procrastination played a role in the level of damage.

5. Leak damage may impact adjacent properties.

Undetected water leaks from pipes outside the home can saturate the ground to the extent that foundation damage results.  A large-scale, long-term water leak from a water main can cause significant damage to adjacent structures. Repairs can be astronomical. A proactive approach to water leak detection can avoid a water damage catastrophe.

6. Leak detection ensures a reliable water supply for commerce and emergency services.

Concerted efforts to find and repair water leaks ensure a reliable water supply. An adequate supply of clean, fresh drinking water is a top priority for human survival and public health. Many businesses and industries require a constant supply of water to provide services and manufacture products. Without a reliable water supply and adequate water pressure, fire departments would be impacted.

7. Leak detection avoids the need to spend millions of dollars on infrastructure improvements.

An advantage associated with aggressive leak detection strategies is the efficient usage of available water. A concerted group effort maximizes the capabilities of the current water supply system. A community or water district with a culture of water conservation (limited consumption) and water preservation (leak detection and mitigation) can delay implementing further very costly expansions and additions to the existing system. In the meantime, advances in water purification technology may eliminate the need for expansion altogether.

In case of a water damage disaster from a water leak in a residential or commercial setting, SERVPRO of Palo Alto is available 24-hours a day, 365 days a year to clean up the mess, restore the damage, and handle the insurance claims process. Fast action minimizes advanced secondary damage and reduces disruptions, enabling clients to enjoy a prompt return to normalcy.

To learn more about water damage restoration in Redwood City, CA, and surrounding areas, call SERVPRO of Palo Alto at (650) 800-3448. The office can also be contacted by emailing office@SERVPROpaloalto.com

How a House’s Plumbing Can Provide Clues About Leaks and Water Damage

12/14/2021 (Permalink)

Blog Summary: SERVPRO of Palo Alto explains how to identify signs of leakage that can be present on plumbing components.

SERVPRO of Palo Alto understands how disruptive and life-changing a water damage disaster caused by a plumbing problem in the home can be. Homeowners need to be aware of some common signs of water leaks in the plumbing system. A toilet supply line leaking one drop of water every 7 seconds adds up to about one gallon of water per week. If the supply line ruptures, the small leak can become a 200 gallon per hour flood. Imagine the surprise awaiting the family arriving home from a weeklong vacation to find their home flooded with thousands of gallons of water. An awareness of the common causes of plumbing leaks is the first step to avoiding water intrusion.

The primary cause of a plumbing leak stems from inadequate maintenance. Proper, timely upkeep will keep plumbing at peak performance. However, the homeowner needs to be aware of other causes of plumbing problems, including:

• Product design flaws
• Manufacturing defects
• Improper installation
• Exposure to harsh cleaning products

Regular inspections of exposed plumbing can detect a leak when it is small and no damage has occurred. If homeowners know the lifespan of a part or appliance, they can preemptively maintain or replace the item in order to prevent a water damage disaster.

Know the Signs of a Water Leak

Prevention of a plumbing leak starts with intentional inspections. Look for dripping water under the sink, around connections, or on the floor near plumbing. Feel exposed plumbing for slight leaks. Look for water damage in these areas:

• Access panels to appliances, tubs, and showers
• Under sinks and wash tubs
• Connections and valves associated with the water heater, toilets, and appliances
• Crawl spaces and basements

In general, cracking, corrosion, discoloration, and mineral deposits signal a problem. Below are specific examples to help the homeowner identify issues with various types of plumbing.

Copper tubing

Discoloration and the buildup of deposits are key indicators of a leak in copper plumbing. Discoloration and slight corrosion may not need to be addressed. Deposit buildup is a strong indication of an issue and needs immediate attention. Copper piping can develop pinhole corrosion, and small, localized crystals on the pipe signal a potential problem. A professional can take steps to mitigate the corrosion before more serious issues arise.

Streaks of white, blue, or green deposits on the copper pipe indicate a tiny amount of water is already seeping from a pinhole leak in the pipe. The corrosion may be a sign of a water chemistry problem that must be resolved, or it will continue to degrade the copper pipes. A water damage disaster can be avoided by taking the proper steps to remedy the hard water issues.

Braided stainless-steel supply lines

High-quality braided stainless-steel supply lines are the best way to connect appliances, toilets, and faucets to the main plumbing system. Stress corrosion cracking, a condition unique to braided steel supply lines, can develop. Rust, discoloration, and broken or frayed strands of steel hint at a problem. Quick action to replace the supply lines can prevent a massive flood. A ruptured washing machine supply line can spew five to seven gallons of water per minute.

Brass valves

Like copper tubing, brass valves are subject to the effects of corrosion. Deposits of a white, blue, or green crystal-like substance on or around the valve signal trouble. Exposure to harsh cleaning chemicals, water chemistry, design flaws, low-quality manufacturing, and improper installation factors into the failure of a brass valve.

PEX tubing and connecting parts

PEX parts are compromised by exposure to chlorinated hot water and household cleaning chemicals. Cracking and discoloration indicate potential problems. The metal fittings used to connect PEX can corrode. Regular visual inspections can identify these issues in their infancy before a water leak arises.

CPVC parts

CPVC pipes and connections are often used in home fire sprinkler systems. Exposure to chemicals and heat can compromise CPVC parts. Telltale signs of a potential problem include discoloration and cracking.

Toilets

A toilet has many potential leak points. A hairline crack in the brittle ceramic tank can enlarge over time, resulting in rotted flooring, a wobbly toilet, and a mold infestation. Visually inspect the outside of the tank for stains and discoloration.  The flushing mechanism can malfunction, allowing large amounts of water to flood into a septic tank or the public sewer system. Frequently inspect the floor around the toilet for tank and supply line leaks. Replace the flapper valve at the first sign of an issue.

Plumbing Leak Prevention and Protection Strategies

1. Incorporate an inspection of the plumbing into the cleaning routine. Check supply lines and flooring around toilets, tubs, and showers. Look for moisture under cabinets and do a smell test for mold and mildew.
2. Immediately repair any plumbing issues that arise. Replace supply lines, connections, and valves before they become a water damage disaster.
3. Install water sensors or an entire leak detection system. The system can be managed from a smartphone.
4. Know what non-weather-related water damage the existing homeowners policy covers.
5. Pre-qualify a reputable water damage restoration company with competencies and certifications in water damage restoration and mold remediation. The company should be able to handle the insurance claim process from beginning to end.

In case of a property damage disaster in a residential or commercial setting, SERVPRO of Palo Alto is available 24-hours a day, 365 days a year, to help regain control of the situation quickly and begin the restoration process.

For more details about Redwood City, CA, water damage restoration, email SERVPRO of Palo Alto at office@SERVPROpaloalto.com. The office can also be contacted by phone at (650) 800-3448.

How Children Can Create a Plumbing Disaster That Leads to Water Damage

11/21/2021 (Permalink)

Blog Summary: SERVPRO of Palo Alto explains some of the ways that young children can cause a water damage disaster in the home.

SERVPRO of Palo Alto is dedicated to helping homeowners recover from a water damage disaster or sewage backup. The team of professionals is available 24/7, 365 days a year, to help homeowners and businesses recover and resume life as usual without the disruptions and inconvenience that accompany a property damage disaster.

Playing with Plumbing: A Potentially Risky Pairing

An article featured by the American Academy of Pediatrics points out that playing is how young children learn.??? “Play is how your toddler explores and learns about the world as they grow and develop. As a parent or caregiver, you can support and encourage this play. Allow your child lots of time to play and join in the fun when you can! Play is how young children start to get ready for school…TIP: Make the places in your home where you spend a lot of time safe places where your child can play and be supervised easily. Give your child lots of time to explore with things like water, sand, boxes, or any other safe item that your child finds interesting.”

Toddlers are very curious. They like to taste, touch, turn, pull, open, close, listen, smell, watch, and experiment. With loud noises, moving parts, and rushing water, toilets are a source of fascination for a young child. However, serious water damage can occur if an inquisitive young child experiments with the plumbing. Listed below are some ways toddlers and young children can cause damage to pipes and other plumbing fixtures.

#1. Foreign Objects Down the Toilet

The most common toddler-induced plumbing problem is the flushing of foreign objects down the toilet. The reasons for the frequency of this plumbing problem are easy to understand.

• The toilet is easily accessible to toddlers and small children.
• It has the largest drain in the home and can devour toys and action figures.
• The swirling water can be fascinating for a child to watch.

The toilet can swallow countless toys, entire rolls of toilet paper, food, clothing, hats, socks, shoes, and even pets. One small object lodged in the drainpipe can create a clog that is so severe a plumber may need to dig into a wall or excavate a pipe to dislodge the stuck items.

#2. Climbing on Plumbing Fixtures

Many plumbing fixtures are set at heights that accommodate taller people. Children who need to grab something out of their reach may hoist themselves up by a faucet or showerhead or stand on the toilet seat or toilet tank. In the process, a child may fall and be injured, and the fixtures, plumbing connections, or toilet may break or collapse. Water flows out of a broken supply line or faucet at a rate of 5-7 gallons per minute. Over a period of an hour, hundreds of gallons of water can flood a bathroom. If the child is afraid to inform a parent or caregiver of the mishap, the delay can cause extensive water damage to ceilings, walls, baseboards, flooring, and furniture.

#3. Overfilling Sinks and Tubs

A tub or sink faucet has a flow rate of four to seven gallons a minute. A standard tub can hold forty-two gallons of water just below the overflow valve. If children start the water in the bathtub without the knowledge of parents or guardians, the tub can overflow, causing a flood damage disaster.

Quick Tips for Child-Proofing the Plumbing

Only so much can be done to child-proof the plumbing. Here are some tips on how to reduce the risk of a water damage disaster or sewage backup related to the actions of curious children:

• Do not leave small children unattended in the bathroom. Vigilance will prevent most child-related water damage disasters.
• Install locks on the toilet lid if necessary.
• Purchase step stools to help children reach the sink or toilet without having to climb.

When a water damage disaster or sewage backup occurs, call professional water damage restoration specialists who have the equipment, training, and expertise to remediate the damage. Water damage disasters where gray water or black water are involved necessitate that the technicians wear special protective gear to ensure their safety. Gray water and black water are harmful to humans and pets, and areas, where these hazards are present, must be professionally cleaned, disinfected, sanitized, and deodorized immediately.

For more information about water damage restoration in Sunnyvale, CA, call SERVPRO of Palo Alto at (650) 800-3448. Staff can also be reached by email at office@SERVPROpaloalto.com

What Is the Cost of Water Damage in Sunnyvale, CA?

10/8/2021 (Permalink)

Blog Summary: SERVPRO of Palo Alto informs Sunnyvale property owners of the cost of a water damage disaster. When a water damage disaster strikes, quick action can speed up the restoration process and lower costs.

When a water damage disaster strikes, quick action can speed up the water damage restoration process and cut costs. Speed is critical if the water damage disaster is not covered by insurance. Fast water removal and drying also limit secondary advanced water damage, and the reduction in the scope of the restoration project decreases the overall job cost. The homeowner is able to resume life as normal sooner rather than later.

A growing trend of rising costs for water damage disasters

At a commercial level, large water losses in excess of $500,000 from non-weather-related causes have more than doubled since 2015. Industry analysts also report that large loss water damage disasters in excess of $1 million have tripled.

On a smaller scale, but nonetheless traumatic for the homeowner, the average claim for a home water damage disaster exceeds $6,700. Research indicates that most of these residential water damage claims stem from plumbing failures. Examples include frozen pipes in colder states. However, the recent cold snap in Northern Texas demonstrated the vulnerability of home plumbing systems that are unprepared for even one night of unusually cold weather.

Leaking pipes and connections along with burst supply lines to appliances such as the washer, dishwasher, and ice maker are primary culprits. After the deductible is met, the average cost for these types of failures is $5,092 per incident. These figures are provided by the Insurance Institute for Business and Home Safety.

Other plumbing system failures such as corroded pipes, leaking pipes, or pipes that have been improperly installed cause water damage losses that average about $4,300 per incident. Water damage claims from a failed water heater come in at more than $4,400.

A small amount of water can result in a large and expensive water damage disaster in a home. A typical, average-sized home contains more than forty different entry points that could lead to a water intrusion should that part of the plumbing system fail.

What types of damage will insurance cover?

Some water damage disasters are covered by a homeowners policy, while others are not. It is important for the homeowner to know the difference. A typical homeowners policy issued by a reputable company will cover water damage losses resulting from the following causes:

• a sudden water leak
• an accidental water burst
• a ruptured supply line to a washer, dishwasher, or ice maker
• an overflowing toilet
• a failed water heater

What is not covered by standard homeowners policies?

Ongoing leaking and continuous seepage are excluded from standard homeowners policies. Insurance industry experts explain the challenges related to covering water damage disasters: “Coverage for water damage follows a general rule of thumb. Water that comes from the top down, such as burst pipes or rainfall, is covered by a standard homeowners policy... Water that comes from the bottom up, such as an overflowing river, is covered by a separate flood policy that can be purchased from private insurers or the federal government’s National Flood Insurance Program. In the past, most homeowners and renters policies provided unlimited coverage for sewer and drain backups. That’s no longer the case…Losses for sewer and drain backup-related events, caused by things like aging sewer systems, combined pipelines, tree roots, and sanitary main blockages, can now be covered under special endorsements to a standard policy. The rise in non-weather-related water damage is creating a flood of challenges, including rising rates and non-renewals. In California, more than 30% of companies have refused to renew policies of customers who have filed one or two water-loss claims in the past three years, according to the state Department of Insurance. Some insurers may eventually decide not to renew customers who fail to take preventative steps such as installing water shut-off systems...”

In case of a property damage disaster in a residential or commercial setting SERVPRO of Palo Alto is available to respond 24 hours a day, 365 days a year. Homeowners are urged to contact the professionals at SERVPRO of Palo Alto before a water damage disaster occurs. Prequalifying the SERVPRO team ensures that when a disaster does occur, only one call needs to be placed to have the water damage restoration company on-site in about an hour to inspect and assess the damage and to begin the cleanup and restoration process.

Contact SERVPRO of Palo Alto by phone at (650) 800-3448 or email office@SERVPROpaloalto.com to learn more about water damage restoration service in Sunnyvale, CA.

How Water Damage Creates a Moist Environment That Is Attractive to Termites

8/24/2021 (Permalink)

Blog Summary: Because termites prefer a damp environment, water damage issues can lead to termite problems. SERVPRO of Palo Alto urges homeowners to have water damage remediated as soon as it is discovered and to take steps to prevent a termite infestation.

Water damage in Sunnyvale, CA, can be accompanied by all sorts of issues, including mold and mildew growth, rust and corrosion of metal surfaces, and rotting wood. However, another consequence of water damage is a potential termite infestation. Termites love moisture. If water damage is not mitigated promptly or if a hidden water leak occurs, the water can create a moist environment that is attractive to a termite colony.

Types of Termites in California

Several types of termites can be found in the state of California. Three common types are the subterranean termite, the drywood termite, and the dampwood termite. With a typical size of about ? inch long, the subterranean termite is the smallest of the three species, but it can cause large-scale damage to a home. The Formosan termite, a subterranean termite informally known as the super-termite, is an especially destructive species since these termites can create large colonies and devour wood rapidly. One colony of Formosan termites can contain millions of these insects. This large colony size means that Formosan termites can cause damage to a wooden structure on a larger scale and in a shorter time period than other types of termites.

The Connection Between Moisture and Termites

Termites are infamous for their diet of wood, but termites also rely on water to stay hydrated and to help them digest wood cellulose. As a result, moist wood is a prime feeding source for the millions of hungry termites that comprise a Formosan termite colony.

Even homes in areas with little rainfall can be susceptible to a termite infestation. Leaking plumbing or a leaking appliance, such as the dishwasher or washing machine, can soak a wood floor, creating the moist environment that termites thrive in.

Homeowners may think that they will be able to quickly spot and deal with a water leak. However, not all leaks that cause serious problems involve large quantities of water spilling across the floor. In the case of a hidden water leak, a small leak can occur in an area that is rarely inspected, and the leak might not be discovered until the water damage and a potential termite infestation have progressed significantly.

Terminix, a leader in the pest control industry, provides the following advice: “Subterranean termites, who build their colonies in the soil, are attracted to moisture. Standing water in or around your home’s foundation creates an attractive environment for these termites. Leaky pipes are not just a plumbing issue and should be addressed before creating an opportunity for termite infestation. You should also clean your roof gutters and take steps to ensure there is proper drainage around your home. Finally, check that your foundation is properly ventilated and trim back or remove any landscaping that could allow humidity to build up in your home’s crawl space.”

How to Make a Home Unattractive to Termites

Homeowners can take several measures that help prevent a termite infestation or that better prepare homeowners should a termite infestation occur.

• Maintain downspouts and gutters, and make sure that they are properly directing water away from the foundation of the house. If downspouts and gutters become damaged, repair the damage promptly.
• Be vigilant for cracks, gaps, and holes in the walls or foundation; termites can easily enter the home through these openings.
• When planting bushes, shrubs, or other landscape features, take care not to plant the greenery too close to the side of the home. The moisture surrounding the plants, as well as the presence of mulch, can attract a termite colony.
• Have stumps in the yard removed. A moist, rotting stump is an ideal home for termites, which can spread as many as 300 ft in soil. Before long, a colony that was confined to a stump in the front yard can end up taking hold in the home.
• Prequalify a reputable pest control company to eliminate a termite infestation if a thriving colony is discovered.
• Prequalify a water damage restoration specialist to provide rapid water damage restoration services in the event of water damage. When water damage is quickly remediated, the chances of attracting termites are significantly reduced.

For more information about water damage restoration in Sunnyvale, CA, and the surrounding area, contact the SERVPRO of Palo Alto team by phone at (650) 800-3448 or reach out to the team by email at office@SERVPROpaloalto.com

What Are Some Factors That Cause Dishwashers to Leak and Cause Water Damage?

6/8/2021 (Permalink)

Blog Summary: SERVPRO of Atherton / Redwood City explains common reasons why dishwashers leak, causing extensive water damage in the kitchen and adjacent rooms.

Offering continuous coverage twenty-four hours a day, seven days a week, SERVPRO of Atherton / Redwood City is a residential and commercial property damage restoration company serving the Redwood City, Atherton, and Palo Alto areas. Locally owned and operated, SERVPRO of Atherton / Redwood City is a leader in the restoration industry and is dedicated to serving the community with honesty and professionalism. Customers can trust the IICRC-certified professionals to handle any size or type of property damage disaster, including water damage from a leaking dishwasher.

The Magic of Modern Machinery

Modern technology has simplified life in and around the home in many ways. The kitchen has seen revolutionary advances with the advent of electricity, automation, and digital technology. The space-age technology of the microwave oven made cooking much easier. The refrigerator enabled homemakers to store food for weeks or months on end. The dishwasher removed the headache of washing mountains of pots, pans, and dishes after feeding the family or entertaining a large number of guests.

Why Is the Dishwasher Leaking?

As far as appliances are concerned, dishwashers are very reliable. Advances in dishwashing technology have reduced the amount of water required to wash a load of dishes from as much as 9-14 gallons to as little as 3-5 gallons. Washing that same load by hand would use more than 25 gallons of water. Even though newer dishwashers require less water, the appliance can still cause a major water damage disaster when a leak occurs.

Here are some of the common causes of dishwasher leaks:

1. The door gasket is deteriorating, so the dishwasher will not seal properly.

At first, leaks around a deteriorating door gasket may be small and may appear to originate from the same location. The best solution is to replace the gasket, and homeowners who are not comfortable making the repair can hire a qualified appliance repair specialist to perform the task.

2. The door latch is loose or damaged.

This breakdown may result in a large spill. As water leaks out of the dishwasher, sensors that measure the water level will allow more water into the system, so more water will leak onto the floor. The homeowner can replace a dishwasher door latch, but if there is any concern about taking this task on as a DIY project, entrust the repair to a competent appliance repair technician.

3. The drain hose is loose, cracked, or torn.

Over time, the drain hose will degrade and begin to leak. If the dishwasher is older, preemptively replacing the drain hose can prevent issues before they arise.

4. The float assembly is malfunctioning.

The float assembly monitors and determines the water level in the appliance. A malfunction in this component can cause the unit to fill with water, resulting in a flooded kitchen.

5. The homeowner is using a detergent that is not designed for use in a dishwasher.

The guests have gone home. The kitchen is tidy. The dishwasher is full. The exhausted host or hostess inadvertently squirts standard dishwashing liquid into the detergent dispenser of the dishwasher, turns on the unit, and goes to bed. The results are disastrous. While it is nice to wake up to a load of clean dishes the next morning, running the dishwasher at night after everyone has gone to bed is risky.

6. The dishwashing unit is not level.

If the dishwasher was inappropriately installed and is not level, water can leak out during usage. A small leak can rot out the floor under the unit, compounding the water leakage issue. A simple visual inspection or a level can diagnose this problem.

7. The spray arm is damaged or unable to move freely.

The dishwasher makes distinct sounds, and the rotation of the spray arm is one of these sounds. The opening and closing of the intake valve is another distinctive sound of the dishwasher. When the spray arm or the water intake valve fails, water will end up on the floor.

8. The dishwasher tub is worn out.

Over the years, the tub can wear out from exposure to detergents and the high temperature of the water. An occasional visual inspection of the tub can detect any issues.

How to Handle Water Damage Caused by a Leaking Appliance

When a faulty dishwasher causes a water damage disaster in the kitchen on a small scale, wipe up the water as quickly as possible. If the leak is large in scope, bring in professionals to extract the water and dry out the flooring. A water damage disaster in the kitchen can ruin cabinets, baseboards, molding, and expensive flooring. Efforts to clean up a large spill involving soapy water can result in a slip-and-fall injury.

The team of knowledgeable, certified water damage restoration technicians at SERVPRO of Atherton / Redwood City can be on the scene within an hour to inspect the damage and begin the cleanup. SERVPRO works with the insurance company and handles the claims process in order to eliminate the hassle and headache for the homeowner.

For more information about water damage restoration in Atherton, CA, call SERVPRO of Atherton / Redwood City, CA, at (650) 800-3448 or email office@SERVPROpaloalto.com.

Three Statistics That Demonstrate How Malfunctioning Household Appliances Can Lead to Water Damage

4/12/2021 (Permalink)

Blog Summary: SERVPRO of Palo Alto explains the importance of regularly inspecting household appliances that use water in order to prevent an unexpected water damage disaster.

SERVPRO of Palo Alto understands the inconvenient disruptions, stressful environment, and unexpected expenses resulting from water damage in Palo Alto, CA. The team of professionals at SERVPRO of Palo Alto offers a positive attitude, a high level of skill, and a level of customer service that set the bar high in the damage restoration industry. To ensure customers receive the best the industry has to offer, SERVPRO of Palo Alto provides up-to-date training, advanced technology, and innovative techniques to its staff in order to tailor services to the client’s needs, including water damage restoration.

Three Important Statistics About Water Damage From Household Appliances

The statistics listed below highlight the importance of being proactive when a water leak is suspected or detected.

Statistic #1: Washing machine supply lines will fail, on average, after 8.7 years.

Because washer supply lines are out of sight, homeowners often forget to replace them. Over time, the lines wear out and develop cracks, which may lead to large-scale ruptures.

Statistic #2: 75% of water heaters fail before 12 years of service.

Water heaters are not normally visible and are usually tucked away from the main living spaces in the home. Out of sight means out of mind for repairs and routine maintenance. The Insurance Institute for Business & Home Safety rates water heater failure as one of the top causes of water damage. Water tank corrosion can lead to a slow leak or burst. Nearly 70% of water heater failures result from corrosion and lack of maintenance.

Statistic #3: On average, washing machine failures cost around $5,308 per incident after the insurance deductible.

A resulting mold infestation could add the expense of mold removal and mitigation.

Proactive Water Damage Prevention Solutions

Many water damage disasters can be avoided with a practical and proactive approach to appliance maintenance. First, when a leak is detected, it should receive immediate attention from the homeowner or property manager. If left unresolved, a small leak can cause thousands of dollars in damage to flooring, drywall, ceilings, baseboards, and support beams. Tiny leaks can cause big mold problems. Taking care of the mold issues may be more expensive than the actual physical damage to the home or business.

Second, if a leak is suspected, take immediate action to determine if the suspicion is accurate.

• Is the water bill higher than normal?
• Look for visible signs of a leak such as puddles of water, stains under cabinets, bubbling paint, and discolorations on walls or ceilings.
• Listen for dripping, whining, or creaking that might indicate a water leak.
• Feel for soft spots in the floor, warping in sheetrock, or moisture around faucets and supply line connections.

Third, anticipate inevitable leaks from appliance failures and malfunctions. Being proactive means taking time to regularly check the condition of aging appliances. This task may take only a few seconds, or it may require a few extra steps, such as removing a panel or inspecting the supply line connections of a washing machine.

If the water heater is in a closet, in the attic, or hidden in a special compartment or alcove, the homeowner may want to create a hinged door for easy access. Simply making the removal of the panel or sheetrock easier may be adequate. If the water heater is not in a pan with a discharge or overflow drain, call in a plumber to make the improvement. A leaking hot water heater can cause untold thousands of dollars in damage by the time it is discovered. If the water heater was knowingly installed outside of code requirements, there could be issues when filing an insurance claim if a leak occurs and causes coverable damage.

Being proactive also means spending money to replace appliance supply lines or other vital parts before they rupture or become defective. As the statistics demonstrate, a washing machine is a prime example of how waiting until there is a problem can result in a much bigger problem. A ruptured supply line can spew as many as seven to nine gallons of water per minute or 450 gallons of water per hour into a home. A trip to the hardware store and a few dollars for reinforced heavy-duty supply lines can avoid a water damage nightmare. Replacing the supply lines every five to seven years might seem excessive for the homeowner who has never experienced a serious water damage disaster. However, once a water damage disaster strikes, homeowners will wish that they had.

The experts at SERVPRO of Palo Alto are committed to customer service. The water damage restoration company in Palo Alto, CA, can take on the entire project, bring it to completion, and provide the necessary documentation that work has been completed. SERVPRO of Palo Alto also offers consultation and rental options for DIY restoration projects. Whatever solution the homeowner chooses, SERVPRO of Palo Alto is ready to guide the homeowner through the process.

To learn more about water damage restoration in Atherton, CA, contact the office by phone at (650) 800-3448 or email office@SERVPROpaloalto.com.

Water Damage Restoration for Belongings

1/26/2021 (Permalink)

We often think about our home as the walls, floors, ceilings, and how those can be affected and damaged by water. The home is  more than walls, floors and ceilings and water damage doesn’t confine itself to those areas. Often, sentimental treasures, family heirlooms, or that special piece of autographed sports memorabilia you waited in line for hours to get signed are affected as well. So when water pours through your ceiling, soaking your favorite chair, it can be really upsetting. 

When your Palo Alto, Redwood City or Atherton home experiences a water damage event you need a water damage restoration company such as SERVPRO of Palo Alto to mitigate and restore your home. One area that is easy to overlook is content restoration. SERVPRO® of Palo Alto's team of trained professionals is able to clean and restore your salvageable contents to preloss condition.

Whether your water damage event is due to: a roof leak, pipe break, dishwasher overflow, sewage backup, severe weather or any other reason, SERVPRO of Palo Alto will be there helping to make it “Like it never even happened.”

We are ready 24/7, 365, so call SERVPRO of Palo Alto at 650-800-3448 today!

Six Common Causes of Water Damage

1/25/2021 (Permalink)

Water damage occurs when excess water begins to pool in areas it shouldn’t. There are many different factors that contribute to excess water that cause water damage. When you are aware of what may cause water damage, you can take preventative measures to help ensure you take the proper precautions against leaks or flooding. Additionally, you'll be able to spot a problem as soon as it becomes apparent and minimize chances of additional damage. The more quickly you notice the problem, the less work a water damage restoration company like SERVPRO of Palo Alto will have to do to restore your home or business.

Causes of water damage include:

• Bursting or leaking pipes
• Issues with the plumbing system
• Buildup in areas prone to collecting water, such as crawl spaces, attics and basements
• Faulty or malfunctioning household appliances
• HVACs (Heating, ventilating and air conditioning units) issues
• Natural disasters and other weather-related water problems

If you have a water damage event at your home or business, call SERVPRO of Palo Alto at (650) 800-3448 today!

Help Prevent Water Damage with Four Weatherproofing Tips

1/20/2021 (Permalink)

There are many things that can impact how well a home can resist severe weather and water intrusion, such as the age of the house, overall exposure and the integrity of the construction. It is smart to consider where your home stands with this and what improvements you may need to make it more resilient—especially considering that 50% of all homeowners’ insurance claims are due to weather.

The good news is that increasing a house’s resilience to weather  and water is inexpensive and not overly time-consuming. In most cases it is better to be safe than sorry, so here are some of our top weatherproofing tips so you can rest easy the next time heavy rains head your way.

Maintain the Roof with Regular Inspections

A leaking roof is typically thought of as a problem for older homes, but even newer homes can develop leaks for an assortment of reasons. By regularly inspecting your roof and monitoring the appearance of your shingles, you can easily determine  if roof repairs need to be scheduled.

Weatherstripping

Most people know watherstripping provides extra insulation helping to save you tremendously on your electric bills. Weatherstripping helps to seal cracks or gaps around doors and windows, which helps prevent water intrusion. Weatherstripping is easy to install and cost effective, so the benefits are well worth the time and effort.

Clean out Gutters

Cleaning out gutters helps prevent the build-up of leaves and debris and should be done at least twice a year. Regular inspections should also be performed in the interim. A few things to look for are odd drainage patterns, standing water or visible cracks the next time it rains so you can determine if repairs should be made to your system in the near future.

Pick the Right Paint

Paint has turned into more than just a color decision because of all the options for finishes and technology that are on the market. Investing in exterior paint with waterproofing and UV-resistant technology can help your home age gracefully and be less affected when stormy weather is heading your way.

If you have issues with water damage to your home, SERVPRO of Palo Alto is always here to help. Contact us 24 hours a day for a rapid response.

Types of Damage That Can Result From a Burst or Leaking Water Pipe

12/11/2020 (Permalink)

Blog Summary: SERVPRO of Palo Alto makes homeowners aware of the serious water damage issues that can result from burst pipes and ruptured appliance supply lines.

SERVPRO of Palo Alto is a locally owned and operated damage restoration company that is known for putting customers first. The team specializes in the cleanup and restoration of residential and commercial properties after a water, fire, or smoke damage incident. They also mitigate mold and mildew from homes and businesses. No job is too big or too small for SERVPRO of Palo Alto to handle, including burst pipes that cause water damage. The highly trained staff is equipped with the knowledge to restore any property. They understand the stress and worry that come from fire or water damage. Their goal is to help minimize the disruption and restore the property to its pre-damage condition and make it “Like it never even happened.”

One of the most common causes of water damage in a home or business is burst pipes or ruptured appliance supply lines. These types of water damage incidents have many causes. Knowing and understanding the causes can help the homeowner take measures to prevent a water damage disaster.

Excessive water pressure

Water pipes are manufactured to withstand a specified amount of internal water pressure. The specific water pressure rating is typically printed on the pipe. When the water pressure exceeds the pressure rating, the result is a burst pipe, a flooded mess, and damage to personal belongings and the structure.

Frozen pipes

In many parts of the US during the winter, temperatures plunge into the frigid zone, resulting in frozen pipes that burst and wreak havoc in many homes and businesses. In those colder regions, adequate pipe insulation and heat tape are sufficient to prevent water pipes from freezing. Thankfully, most nights in Palo Alto rarely or never dip below 40 °F. From November to February, the city averages about a dozen or so nights with frost, hardly cold enough to freeze any pipes. It always warms up to at least forty degrees or more the next day. Temperatures as cold as twenty degrees Fahrenheit, almost cold enough to freeze exposed pipes, are a meteorological anomaly in Palo Alto. However, in the rare instance that temperatures plummet into the danger zone, wrapping exposed pipes with as little as one-quarter inch of newspaper will prevent pipes from freezing.

Incorrect pipework and layering

Property owners are advised to hire a licensed, qualified plumber experienced in pipe layering to install pipework and the connections. Any error in the layering process can lead to incorrect subjugation of water pressure, resulting in a burst pipe. When a larger pipe is connected to a smaller pipe, the excessive pressure from the water can lead to a burst pipe.

Aging pipes

Metal and plastic water pipes have a definite life span. Proper maintenance can extend this lifespan a few years. Corrosion degrades metal pipes, making them susceptible to breaking. Over time, plastic pipes become brittle. When pipes become vulnerable, the slightest variations in water pressure can cause these pipes to rupture, potentially causing extensive water damage.

Clogs

Clogs are a common cause of pipe breakage. Internal accumulation of coagulated minerals can clog pipes. A major clog restricting water flow can cause incredible pressure that accumulates above the blockage and results in a burst pipe or leak.

Ground movements

Earthquake Tracker estimates that Palo Alto has almost 400 earthquakes per year. This constant ground movement can rupture aging pipes and compromise newer pipes, which eventually leak or burst.

Improper pipe connections

Pipe connections are vulnerable weak links in any plumbing system. Improper pipe connections can leak or burst under extreme pressure. A trained and experienced plumber is worth the expense when plumbing installation and repairs are needed. The headache and expense of even a small water damage disaster will drive this point home.

Types of Water Damage from Burst Pipes

A burst water pipe can cause massive damage to a home or business. A burst pipe or ruptured appliance supply line can unleash a fountain of water at a rate of seven to nine gallons per minute, causing seen and unseen damage to the structure. The seen and unseen damage from burst pipes may include the following:

Damaged insulation and wiring

When cellulose, loose fill, or fiberglass become saturated and compresses, it loses some of its insulating value and must be replaced. Wet wiring can short circuit and cause a fire. Sometimes the entire wall must be ripped apart to remove and replace the compressed insulation and repair the soaked wiring.

Rotted structural materials

If unseen or left unchecked, water from leaking pipes can flow into the walls and under flooring before it is noticed. The structural damage can involve

• Warping, cracking, and rotting of wall studs
• Swelling, warping, and rotting of baseboards
• Rotting of wooden support beams and sub-floors
• Rusting of steel brackets that hold support beams in place (Rusting and compromised support brackets can lead to costly repairs that far exceed damage to plaster, drywall, and lathe.)

Mold

Even after all water-soaked materials have been dried or removed, mold can start to grow inside air ducts, walls, and even the subfloor. Mold is difficult to remediate and requires professional experience, training, and equipment, including personal protective gear (PPG), to safely and effectively mitigate. Mold cleanup is not a DIY project.

Water damage from a burst water pipe or a ruptured appliance supply not only disrupts life and causes stress, but it also can present serious dangers and health hazards. As soon as water damage is suspected or detected, call in a professional water damage restoration specialist to inspect and assess the situation before advanced secondary water damage occurs.

For more information about water damage restoration in Palo Alto, CA, and the surrounding area, contact the office by phone at (650) 800-3448.

What You Should Know about Water Damage | SERVPRO® of Palo Alto

9/8/2020 (Permalink)

Our team is always ready to help you after busted pipes or other water related issues. SERVPRO of Palo Alto is the water restoration expert.

When you think about water damage, you probably think about thunderstorms, floods or other natural disasters. But most water damage in American homes is caused by the things we rely on to keep our lives running every day.

That’s right. Things like your appliances, plumbing and sewers (or septic tanks) are far more likely to cause water damage to your home than storms are. According to iPropertyManagement, a website that advises landlords and property managers, water damage that isn’t related to severe weather is the second-most common claim homeowners file.

What does that look like in dollars? In 2017, insurance companies paid out $13 billion in water damage claims.

Protecting your home

So, what are the common culprits causing water damage in homes? This list covers some of the top offenders.

The appliances in your kitchen can cause significant water damage. Dishwashers and refrigerators (specifically the ice maker) can flood areas when they malfunction. A slow, gradual leak that may go unnoticed at first can cause big damage later. But there are steps you can take to keep an eye on these possible issues.

Every few months, you can remove the plate at the bottom of your dishwasher while you’re running a cycle and look for leaks. You can check the supply line for your ice maker when you pull your refrigerator away from the wall to clean it.

Plumbing problems are another common cause of water damage. In general, plumbing pipes have a long lifespan. But you can watch for possible leaks by keeping an eye on your water bill. If it’s unusually high, there may be an issue. You can also pick up a water leak detector. Some of them even have apps for your phone.

Water heaters are another common culprit. The best way to prevent damage from your water heater is to replace it as needed. Depending on your model, most water heaters can last 10 to 20 years. You can check your water heater’s age by taking a look at the unit. It’s usually noted underneath it.

What happens if you can’t catch the leak?

Even the most diligent homeowners can sometimes miss a leak. Accidents happen. And when they do, it’s important to have your home professionally cleaned to protect you and your loved ones from mold and other issues that can arise after a water leak. That’s where our team of experts can help you.

Our team is always ready to help you after busted pipes, water heater leaks or appliance malfunctions damage your home. We’re here to talk with you ²⁴⁄₇ if you need to learn more about our water restoration process.

For Water Restoration, We Have a 6-Step Process | SERVPRO® of Palo Alto

4/20/2020 (Permalink)

Call SERVPRO for expert water restoration!

There is nothing good about discovering water damage, but when you do, take action right away to get your restoration process started.

You can call us at any hour to get a quick response to your damage and set our six-step process in motion. Here’s how it works:

6 Steps to Water Damage Restoration

1. Initial Emergency Contact
There is no rhyme or reason to when water damage can occur, so you can count on us at any hour you need to call. We will answer right away and gather relevant information about your damages so we can send a crew to you quickly and address the issue as fast as possible.

2. Inspection and Damage Assessment
The first thing we do when we arrive on the scene is check for any safety issues and mitigate them. From there, we will stop the flow of water if it is an active leak. Once those are completed, we will do a full assessment of the damage and draft a plan to handle everything for you.

3. Moisture Extraction
Extracting moisture from the area speeds along the drying time and prevents any excess damage from occurring. We will begin pumping water out and vacuuming it away as quickly as we can until all the standing water has been removed.

4. Dehumidifying and Drying
After the excess water has been removed, we will bring in our dryers and dehumidifiers to tackle the surfaces and items that have been impacted. Many things can soak up moisture, and it is vital to do a thorough drying process on them to prevent further damage and potentially harmful mold growth.

5. Cleaning Belongings
The proper sanitizing and deodorizing of items that are affected is important to keep your home free of contaminants and odors in the future. We will fully treat the belongings that have been exposed to the water damage so you can be certain that they are safe to use.

6. Restoration and Repair
We make sure you receive a full and complete restoration job before we leave, so we handle repairs that are a result of the water damage, too. Replacing drywall, refinishing wood and other necessary repairs are part of our job, so you can have a restored area that feels exactly the same as it did before the damage.

If your home has been water-damaged, you can count on us to help. Call us ²⁴⁄₇ to get the process started.

Appliances That Cause Water Damage | SERVPRO®? of Palo Alto

1/14/2020 (Permalink)

Appliances Can Cause Water Damage

When you think of water damage, you may first think of flooding caused by a natural disaster or other weather situation. But did you know that many cases of water damage are related to the appliances in our homes?

Commercial Water Damage Restoration in Palo Alto

12/15/2019 (Permalink)

Commercial Water Damage in Palo Alto

Complexity of Commercial Water Damage

Flooding and water damage events at commercial properties are often complex with numerous issues that require a knowledgeable and flexible response from a reliable water restoration company. These water damage events are oftentimes more complex than residential ones, which is why you need experts trained in commercial water loss to quickly and effectively deal with the damage.

Whether we’re dealing with a relatively small water cleanup scenario or a large scale event, SERVPRO of Palo Alto works quickly to assess each unique situation and isolate the damaged area. In many instances, normal operations can continue in a temporary space while we restore your facility.

Restoring Commercial Properties Presents Unique Challenges

SERVPRO of Palo Alto professionals are trained to be mindful of legal and environmental concerns and strive to fully restore the damaged area while working within your budgetary constraints. We understand that every hour spent cleaning up is an hour of lost revenue and productivity. So when an emergency situation arises in your business, give us a call and we’ll be there fast with the help you need

About SERVPRO of Palo Alto

SERVPRO of Palo Alto specializes in the cleanup and restoration of commercial and residential property after water damage, fire damage, and smoke & soot damage. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge and advanced equipment to restore your property. SERVPRO of Palo Alto serves the following Bay Area locations: Palo Alto, Atherton, Redwood City, Menlo Park, and Stanford.

If you have experienced a water damage on your property, call us now at 650-800-3448!

Common Causes of Water Damage

12/9/2019 (Permalink)

SERVPRO of Palo Alto Can Help With Water Damage

Water damage can occur when excess water begins to pool in areas where it shouldn’t. There are many different factors that can contribute to excess water that can cause water damage. When you are aware of what may cause water damage, you can take precautionary measures to help ensure you take the proper precautions against a leak or flood. Plus, you'll also be able to spot a problem as soon as it becomes apparent and minimize the chance of any additional damage. The more quickly you notice the problem, the less work a water damage restoration company like SERVPRO of Palo Alto will have to do to restore your home or business.

Causes of water damage include:

• Bursting or leaking pipes
• Issues with the plumbing system
• Buildup in areas prone to collecting water, such as crawl spaces, attics and basements
• Faulty or malfunctioning household appliances
• HVACs (Heating, ventilating and air conditioning units) issues
• Natural disasters and other weather-related water problems

If you have a water damage event at your home or business, call SERVPRO of Palo Alto at (650) 800-3448 today!

Water Damage Restoration After Fire

10/29/2019 (Permalink)

Call SERVPRO of Palo Alto for water and fire damage

With the current fires occurring in Northern and Southern California, not only will the property owners will have suffered fire damage, but they will also suffer water damage from the firefighters' efforts to put out the fire.

When you experience fire damage compounded by water damage, you need a top restoration company like SERVPRO of Palo Alto. Our expert technicians will be out to your property within hours to minimize damage and set up proprietary equipment to get your property and your life back on track as soon as possible. We even work directly with your insurance company to give you one less headache.

If you experience fire and/or water damage, call the experts at SERVPRO of Palo Alto at (650) 800-3448 today! We will be with you every step of the way.

Small Leaks Can Cause Big Damage

10/16/2019 (Permalink)

SERVPRO of Palo Alto Takes Care of Water Damage Due to Leaks

When you think of water damage, the first thing that comes to mind is an image of severe flooding with cars floating down the street and a basement fully immersed in water. Rain and flooding do cost business and home owners tens of millions of dollars in repairs annually, but a slow and persistent water leak can also lead to catastrophic damage if not addressed in a timely manner. Here are the consequences of allowing a slow leak to continue.

Structure Damage

Your home relies on wood and metal materials. Water can weaken wood and corrode metal. Over time, this weakening can lead to floors buckling and walls and ceilings collapsing.

Sheetrock is also prone to water damage. The gypsum materials in sheetrock can act as a sponge, drawing in the water and weakening the walls. This is also prime breeding ground for mold growth.

Untreated brick and concrete are also susceptible to damage. Continued exposure to water can cause cracks and erosion. If the water freezes and then thaws out, the damage left can be severe, requiring expensive and extensive repairs to the foundation.

Flooring and fixtures

Water can weaken the backing of your carpeting and rugs and make them more susceptible to damage. Additionally, carpeting is not intended to get wet and can attract mold, mildew and insects when it is not dried out right away.

Constant leaks can also cause corrosive damage to metal fixtures such as sink and shower heads. The constant water can cause decay over time to rubber gaskets and cause the water pressure to decrease.

In the bathroom, an unattended leak can lead to loosening tiles in your shower or countertops. Leaks in the kitchen can lead to buckling floors and discoloration.

Mold & Other Pests

When water is allowed to remain stagnant for any period of time, it begins to attract mold, insects and germs. If a wet environment is allowed to remain in your home, airborne pathogens and mold will be attracted to it.

Financially Devastating    

Water damage becomes especially expensive when attempting to sell your home. It’s better to be proactive now, than to wait until the 11^th hour when your home is already on the market. Home inspectors are trained to look for water and mold damage and will document their findings, no matter how big or small, in their pre-sale inspection report. Potential buyers can use this report to offer substantially less than your asking price or, worse yet, abandon the deal altogether because they feel the home is too much trouble to repair.

Call SERVPRO of Palo Alto, serving Palo Alto, Atherton, Redwood City, Stanford, and Menlo Park in the Bay Area

When your home has water damage from flooding or leaks, we have the expertise and equipment to properly restore your property. Our experience and scientific approach to water removal and water cleanup enable us to properly dry and restore your property. The restoration process begins when you call us. Our representative will guide you through the crisis and may ask several questions to help us better understand the situation and dispatch the appropriate equipment and resources. We determine the scope of your water damage at this stage. We inspect and test to determine the extent of damage and how far the moisture has traveled to ensure proper and complete restoration. Call SERVPRO of Palo Alto today at (650) 800-3448 to get the process started!

SERVPRO of Palo Alto is an IICRC Certified Firm

10/11/2019 (Permalink)

Choose an IICRC Certified Firm like SERVPRO of Palo Alto

SERVPRO of Palo Alto is an IICRC firm. The Institute of Inspection, Cleaning and Restoration Certification (IICRC) creates the standards for the restoration industry and provides training and certification to restoration companies. IICRC Certified Firms have the right to display the IICRC Certified Logo.

IICRC Certified Firms must

• Present accurate information to consumers and conduct business with honesty and integrity.
• Require a technician on all jobs who has been formally trained and passed all required tests.
• Require a continuing education program to keep technicians up-to-date on the latest changes in the industry.
• Maintain liability insurance to protect all parties in the event of an accident.
• Maintain a written complaint policy and agree to Better Business Bureau or similar arbitration to resolve disputes, and accept the conclusions and recommendations of arbitration.

The IICRC Develops The Standards For The Restoration Industry

The IICRC has been the driving force in establishing the main industry standards and reference guides for professional carpet cleaning, water damage restoration, and mold remediation. These IICRC standards take years to develop and require the coordination of experts in the field: manufacturers, industry organizations, insurance professionals, training schools, contractors, and public health professionals.

Every five years, the standards are reviewed and updated. The water damage restoration field changes rapidly with advancements in technology and science, and therefore the standards must evolve to keep pace.

SERVPRO of Palo Alto specializes in the cleanup and restoration of residential and commercial property after a fire, smoke, or water damage event. Our staff is highly trained in property damage restoration and we are an IICRC Certified Firm. We believe in continuous training: from initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

If you experience water damage and need help right away, call SERVPRO of Palo Alto for help today at (650) 800-3448.

Round-the-Clock Water Emergency Restoration Service

10/6/2019 (Permalink)

Water Damage Restoration in Palo Alto

9/30/2019

SERVPRO of Palo Alto, one of the Bay Area's top water and fire restoration companies, is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, you need to take action immediately, since a delay of just a few hours can greatly increase the severity (and cost!) of the water damage.

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an experienced company to guide you through both the crisis and the water restoration process. SERVPRO of Palo Alto has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call us, we'll ask a few questions about your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO technicians may be needed.

Our SERVPRO Representative will ask several questions:

• Your name and contact information
• Your insurance information (if applicable)
• The street address of the water-damaged home or business
• When did the flooding or water damage occur?
• What caused the water damage (if known)?
• Is there electricity available (on-site)?

About SERVPRO of Palo Alto

SERVPRO of Palo Alto specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your Palo Alto, Atherton, Stanford, Redwood City, and Menlo Park property. Call us at 650-800-3448 today!

Water Damage Prevention Checklist: Before You Go on Vacation

6/6/2019 (Permalink)

Vacation Water Damage

There's nothing worse than returning to your Palo Alto, Redwood City, Atherton, or Menlo Park home from a relaxing vacation to a water and mold. You may find soggy wood flooring, moldy drywall and carpets. It's the perfect way to ruin a vacation that you just took.

But if you just take a few precautions BEFORE you go, you can avert a potentially major catastrophe and save money in water damage restoration and mold remediation and removal. You simply turn off all the relevant water valves in your home, before you go away.

A good tip is to have a friend perform an occasional walk-through of your home in your absence.

Check out this water prevention checklist from your friends at SERVPRO of Palo Alto.

Water Damage Prevention Checklist

• Check Water Supply Lines on Household Appliances

  Some of the most common causes of residential water damage can be attributed to faulty household appliances like washing machines, refrigerators and dishwashers. Check all the relevant water supply lines to ensure that there are no breaks or leaks.

• Check Plumbing

  Inspect all the pipes in your home, especially those located under the sink(s) for evidence of leaks. If you find any leaks, no matter how small, call a plumber to quickly and efficiently rectify the problem. If there are no leaks, turn off any relevant water valves throughout the house such as those relevant to your sink(s), toilet(s) and bathtub(s).

• Bonus Tip:

  Depending on the season, you may want to leave the cupboards open to encourage and maintain pipes at ambient temperature, thereby preventing possible freezing and bursting of pipes. 

• Turn off the Main Water Supply Valve

  Alternatively, you can turn off the main water supply valve to your home, so as to discontinue the flow of any water through your pipes in your absence.

• Note:

  It is imperative the every adult member of your household knows where the main water supply valve is located in your home, because water damage mishaps can occur at anytime, even when your home is occupied. Should that ever happen, knowing where the main water supply valve is will make the difference all the difference in the magnitude of potential water damage to your home.

• Unplug electronic devices and household appliances

  In an effort to prevent a short in the electric circuit of your home, (should there be water intrusion in your absence), unplug electronic devices like computers, printers, televisions as well as household appliances like washers, dryers, and dishwashers. Do not unplug the refrigerator unless you decide to empty it out.

• Fire Hazards

  Address any potential fire hazards, before you go! Don’t leave flammable items in your home, especially during the summer months, because if there should be a fire, your indoor sprinkler may become activated, thereby leading to water damage and subsequent mold infestation.

• Put the water heater in vacation mode

  When you put the water heater in vacation mode, the water inside the pipes is maintained at ambient temperature, thereby drastically minimizing the chance that the pipes might freeze and possibly burst.

• Make sure the gutters are clean

  Clogged and/or damaged gutters and downspouts act as a potential gateway for water intrusion into your home while you are away.

• Inspect your windows

  Paying extra attention to any sky-windows, check the seals around your windows in your home. Caulk if necessary.

• Roof Shingles

  Finally, be mindful of the fact that damaged roof shingles have the tendency to serve as a significant point of entry for water intrusion into your home. Therefore, if you spot any damage, arrange to have it repaired, before you go!

If you do happen to experience water damage, call SERVPRO of Palo Alto at (650) 800-3448. We will make it "Like it never even happened."

Protect Your Bay Area Home from Rainstorm Flooding

2/20/2019 (Permalink)

Heavy rain in California

The entire state of California, including Northern California and the Bay Area, is experiencing historic rainfall this winter.

As you already know, if you’re a homeowner in Palo Alto, Atherton, Stanford, Menlo Park, or Redwood City, you have the responsibility to protect your home from both natural disasters like our current rainstorms in addition to made-made water damage issues. While you can’t predict natural disasters like flooding, you can help protect your home from water damage due to severe rains and floods. According to FEMA, the Federal Emergency Management Agency, floods are the most common and most expensive natural disaster in the U.S., and no state is immune to the effects of flash flooding. Flash flooding happens everywhere, causing water damage requiring water restoration and mold mitigation services (because water leads to mold damage) including in places like Palo Alto, Menlo Park, Atherton, and Redwood City, California.

Heavy rains have hit Santa Clara County, California hard this winter. Here are a few tips from the Insurance Institute for Business & Home Safety, or IBHS, that you, as a Bay Area homeowner, can help use to protect your home from flooding to help minimize water damage that can cause ruined carpets, wrecked appliances, and irreversibly damaged family heirlooms and keepsakes. Just one inch of water can cause significant damage. One inch!

Before taking any of the steps below, you need to first find out your home’s flood level, which is an official measure of how high floodwaters could rise where you live. You’ll find this information by checking the online flood maps on FEMA’s website or by asking your home insurance agent.

Safeguard in-home electrical and climate systems
It’s important to safeguard your electrical and climate systems. Make sure to raise switches, sockets, circuit breakers, and wiring at least a foot above the expected flood level in your area. And don’t forget to modify your furnace and water heater so they sit above your property’s flood level instead of at or below it.

Anchor and raise outdoor power equipment
Again, you have to think of your property’s flood level. Fuel tanks, air-conditioning units, and power generators should be anchored and raised above your flood level. If not, unanchored fuel tanks can break free, and severed supply lines will contaminate surrounding ground, creating an even larger problem. Any electrical power units and generators should never sit on the ground. Water will render them useless.

Modify water valves
A flooded sewer system can cause sewage to back up into your home, which is both distressing and dangerous to your family’s health. Install an interior or exterior backflow valve to prevent the sewage from spreading all over your house. The Federal Alliance for Safe Homes, or FLASH, recommends gate valves that you have to operate by hand. Their benefit is that they provide stronger seals than flap or check valves, which open automatically to allow water to flow out and then close when water tries to get in.Install these valves on all pipes entering the house, advises FLASH.

Figure out how water flows around your house
The angle of the ground (called slope or grading) can direct water to or away from your house. Obviously, it’s best if the home was built so that water drains away from the building, but that’s not the case for all homes, particularly older ones. Just check it out during a regular rainstorm to see how the water flows around your house.

• Take on-the spot actions as soon as you anticipate flooding during a rainstorm
• Clear gutters, drains and downspouts (This should be done regularly at least twice a year.) 
• Move furniture, rugs, electronics and other belongings to upper floors, or at least raise them off a ground floor or out of a basement, if you have one. 
• Shut off electricity at the breaker panel, and make sure everyone in the house knows how to do this!
• Elevate major appliances onto concrete blocks if they’re potentially in harm’s way from flooding. You don’t want to have to repair or replace expensive appliances every time there’s a major rainstorm.

What happens if you take most of these actions during heavy rains and still have water damage? Don't fret. First call a reputable damage restoration company like SERVPRO of Palo Alto. SERVPRO of Palo Alto’s expertly trained restoration technicians are trained to take care of water damage and mold mitigation due to flash flooding and heavy rains. They serve the following areas of Santa Clara County: Palo Alto, Menlo Park, Atherton, and Redwood City, and have taken on water damage jobs both large and small. In addition, their customers give SERVPRO of Palo Alto excellent reviews for their quick, efficient, and high-quality water restoration work and mold mitigation work. Call us today for a quick, no-cost estimate at (650) 800-3448!

Water Damaged Contents in Palo Alto

9/24/2018 (Permalink)

Water damaged contents in Palo Alto.

Water damage to your contents can occur when your Palo Alto home experiences a water damage event.

Water damage can occur in your home due to many issues; a roof leak, pipe break, dishwasher overflow, and more. We often think about our home as the walls, floors, and how those can be affected and damaged from water. But there's more to water damage than just the walls and floors.

One area that can be overlooked is contents such as your sentimental treasures, family heirlooms, or that special piece of autographed sports memorabilia you waited in line for hours to get signed. So when water pours through your ceiling, soaking your favorite chair, it can be really upsetting. SERVPRO® of Palo Alto's team of trained professionals is able to clean and restore your contents to preloss condition, helping to make it “Like it never even happened.”

SERVPRO® of Palo Alto is Here To Help® when disaster strikes your home. SERVPRO has been helping clients get through disasters since 1991. We are ready 24/7, 365, so call us at 650-800-3448 today!

#SERVPROPaloAlto #SERVPRO

SERVPRO of Palo Alto Provides 24-Hour Water Damage Restoration Service

9/21/2018 (Permalink)

SERVPRO of Palo Alto takes care of your water damage!

SERVPRO of Palo Alto is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through both the crisis and the water restoration process. SERVPRO of Palo Alto has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

• Your name and contact information
• Your insurance information (if applicable)
• The street address of the water-damaged home or business
• When did the flooding or water damage occur?
• What caused the water damage (if known)?
• Is there electricity available (on-site)?

About SERVPRO of Palo Alto

SERVPRO of Palo Alto specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property. Call us at 650-800-3448 today!

Second Floor Leaks Can Mean More Than Just Water Stains in Your Palo Alto or Menlo Park Home

9/16/2018 (Permalink)

Ceiling damage from second floor broken pipe

Some of the most common water emergency inquiries SERVPRO of Palo Alto receives are from customers who have experienced a second story leak, which has leaked to the first floor, through the ceiling which looks staining, bubbling and cracks. Whether the leak is coming from a clean water source like a sink faucet, or a contaminated or dirty water source, such as a toilet, the water damage can be severe.

Water tends to travel and is capable of causing severe structural damage, spreading to other rooms not immediately affected, causing damage to insulation, light fixtures, framing, flooring, and even furniture.

If you suspect water damage in your home in Palo Alto, Menlo Park or Bay Area property, do not ignore it, as delaying any service or further inspection could cause more damage, and the water can be concealing more serious issues.

A leaky roof, broken pipe, worn appliance, or accidental overflow can all be causes of water damage. SERVPRO of Palo Alto provides you with expertly trained and certified water technicians along with the newest and most efficient drying equipment to address your water damage. 

Contact SERVPRO of Palo Alto for fast and effective solutions for all water damage issues found in your home. We are here to help to your provide service to help protect your home, 24hrs a day, 7 days a week. Call 650-800-3448 today!

Fast to your Palo Alto Water Damage Event

9/16/2018 (Permalink)

Palo Alto water damage

Flooding and water emergencies don’t wait for regular business hours and neither do we. SERVPRO of Palo Alto provides emergency cleaning and restoration services 24 hours a day, 7 days a week—including all holidays.

Faster To Any Size Disaster

Flooding and water damage is very invasive. Water quickly spreads throughout your home and gets absorbed into floors, walls, furniture, and more. SERVPRO of Palo Alto arrives quickly and starts the water extraction process almost immediately. This immediate response helps to minimize the damage and the cleaning and restoration costs.

Need Emergency Service? Call Us 24/7 – (650) 800-3448

Water Damage Timeline

Within Minutes

• Water quickly spreads throughout your property, saturating everything in its path.
• Water is absorbed into walls, floors, upholstery, and belongings.
• Furniture finishes may bleed, causing permanent staining on carpets.
• Photographs, books, and other paper goods start to swell and warp.

Hours 1 - 24:

• Drywall begins to swell and break down.
• Metal surfaces begin to tarnish.
• Furniture begins to swell and crack.
• Dyes and inks from cloth and paper goods spread and stain.
• A musty odor appears.

48 Hours to 1 Week:

• Mold and mildew may grow and spread.
• Doors, windows, and studs swell and warp.
• Metal begins to rust and corrode.
• Furniture warps and shows signs of mold.
• Paint begins to blister.
• Wood flooring swells and warps.
• Serious biohazard contamination is possible.

More Than 1 Week:

• Restoration time and cost increase dramatically; replacing contaminated materials and structural rebuilding may be extensive.
• Structural safety, mold growth, and biohazard contaminants pose serious risks to occupants.

About SERVPRO of Palo Alto

SERVPRO of Palo Alto specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property. Call us today at (650) 800-3448!

Protect Your Home From Flooding

1/30/2018 (Permalink)

SERVPRO of Palo Alto can take care of water damage

As you already know, if you’re a homeowner, you have a lot of responsibility to protect your home from both natural disasters and made-made issues. While you can’t predict natural disasters like flooding, you can help protect your home from water damage due to severe rains and floods. According to FEMA, the Federal Emergency Management Agency, floods are the most common and most expensive natural disaster in the U.S., and no state is immune to the effects of flash flooding. Flash flooding happens everywhere, causing water damage requiring water restoration and mold mitigation services (because water leads to mold damage) including in places like Palo Alto, Menlo Park, Atherton, and Redwood City, California.

Heavy rains have hit Santa Clara County, California in prior years, and you just never know when that might happen again. But you can guarantee on heavy rains coming when you least expect it. Here are a few tips from the Insurance Institute for Business & Home Safety, or IBHS, that you, as a homeowner, can help use to protect your home from flooding to help minimize water damage that can cause ruined carpets, wrecked appliances, and irreversibly damaged family heirlooms and keepsakes. Just one inch of water can cause significant damage. One inch!

Before doing any of the below, you need to first find out your home’s flood level, which is an official measure of how high floodwaters could rise where you live. You’ll find this information by checking the online flood maps on FEMA’s website or by asking your home insurance agent.

Safeguard in-home electrical and climate systems

It’s important to safeguard your electrical and climate systems. Make sure to raise switches, sockets, circuit breakers, and wiring at least a foot above the expected flood level in your area. And don’t forget to modify your furnace and water heater so they sit above your property’s flood level instead of at or below it.

Anchor and raise outdoor power equipment

Again, you have to think of your property’s flood level. Fuel tanks, air-conditioning units, and power generators should be anchored and raised above your flood level. If not, unanchored fuel tanks can break free, and severed supply lines will contaminate surrounding ground, creating an even larger problem. Any electrical power units and generators should never sit on the ground. Water will render them useless.

Modify water valves

A flooded sewer system can cause sewage to back up into your home, which is both distressing and dangerous to your family’s health. Install an interior or exterior backflow valve to prevent the sewage from spreading all over your house. The Federal Alliance for Safe Homes, or FLASH, recommends gate valves that you have to operate by hand. Their benefit is that they provide stronger seals than flap or check valves, which open automatically to allow water to flow out and then close when water tries to get in.Install these valves on all pipes entering the house, advises FLASH.

Figure out how water flows around your house

The angle of the ground (called slope or grading) can direct water to or away from your house. Obviously, it’s best if the home was built so that water drains away from the building, but that’s not the case for all homes, particularly older ones. Just check it out during a regular rainstorm to see how the water flows around your house.

Take on-the spot actions as soon as you anticipate flooding during a rainstorm

• Clear gutters, drains and downspouts (This should be done regularly at least twice a year.)
• Move furniture, rugs, electronics and other belongings to upper floors, or at least raise them off a ground floor or out of a basement, if you have one.
• Shut off electricity at the breaker panel, and make sure everyone in the house knows how to do this!
• Elevate major appliances onto concrete blocks if they’re potentially in harm’s way from flooding. You don’t want to have to repair or replace expensive appliances every time there’s a major rainstorm.

What happens if you do most of these actionable items and still have water damage? It’s very possible. First call a reputable damage restoration company like SERVPRO of Palo Alto. SERVPRO of Palo Alto’s expertly trained restoration technicians are trained to take care of water damage and mold mitigation due to flash flooding and heavy rains. They serve the following areas of Santa Clara County: Palo Alto, Menlo Park, Atherton, and Redwood City, and have taken on water damage jobs both large and small. In addition, their customers give SERVPRO of Palo Alto excellent reviews for their quick, efficient, and high-quality water restoration work and mold mitigation work. Call today for a quick, no-cost estimate at (650) 800-3448.

Northern California Wildfires

10/13/2017 (Permalink)

Northern California Wildfires

Northern California is currently experiencing the worst wildfires in California history. Over 160,000 acres of Napa and Sonoma counties, beloved wine regions of the state, have been assaulted by over 20 fires, including the Nuns-Norbbom, Atlas, Tubbs, Pressley, Partrick, Mendocino Lake Complex, and Pocket Fires for the past week, with very little containment. The cities of Santa Rosa and Calistoga have been particularly hard hit. Over 30 people have perished, with over 400 more missing as of Thursday, October 12th, and entire neighborhoods have gone up in flames. Though no one knows how these massive fires started, one thing everyone agrees on is that life will never be the same for these residents and businesses.

The rest of Northern California--from Fresno to the Bay Area to Sacramento--isn’t remaining unscathed. Palo Alto, Atherton, and Redwood City are also feeling the effects of California wine country wildfires. Though these cities aren’t experiencing the massive destruction wildfires can bring, they are experiencing the aftermath of fire, including falling ash and soot, in addition to hazardous fumes. This means unhealthy air quality. Strong and gusty winds continue to spread smoke throughout the Bay Area as the result of these massive wildfires in Napa and Sonoma counties, and are expected to spread smoke and drive ash for multiple days on end.

With what some are calling 2017 the worst wildfire season in California history, the question remains: How do we recover? How can you and your home or business come back from fire damage, smoke damage, or soot damage?

After the Fire: Fire Restoration

Experts in fire restoration like those SERVPRO of Palo Alto have the answer. With years of experience in fire cleanup, smoke and soot cleanup, and fire damage restoration, SERVPRO of Palo Alto can make your home like new again, “Like it never even happened.”

After an economic and emotional loss such as that resulting from fire or smoke and soot damage, it’s important for individuals and businesses to turn to experts in fire restoration to restore their homes or structures quickly and efficiently.

What many don’t realize is that with fire damage also comes water damage from firefighting efforts, which is why SERVPRO experts count the following among its ranks:

• Fire & Smoke Restoration Technician
• Odor Control Technician
• Upholstery & Fabric Cleaning Technician
• Water Damage Restoration Technician

The Institute of Inspection Cleaning and Restoration Certification (IICRC) certifies and sets the standards for the cleaning and restoration industries. Our SERVPRO of Palo Alto experts study IICRC standards and best practices in water restoration, fire restoration, mold remediation, carpet and upholstery cleaning, and other cleaning and restoration services.

And SERVPRO of Palo Alto deals directly with your insurance company to ensure coverage for your fire loss or water loss. A 24-hour fire restoration company, SERVPRO of Palo Alto will come out at any hour for an estimate, and will work day and night to help restore your home or business to its previous condition.

Residents and businesses in Sonoma and Napa Valley will have a lot to deal with once these wildfires die down, and the business of getting back to normal starts. Because of the extent of these fires, particularly in Calistoga and Santa Rosa, calling on experts in fire restoration, smoke cleanup, and water mitigation to help restore structures after fire damage and water damage is especially important.

Preventative Steps to Protect your Property

If your home hasn’t been affected by wildfire, and you want to do what you can to help protect your property from future fires, check out the Federal Emergency Management Agency’s (FEMA’s) key steps to take:

• Thin out and maintained the vegetation around your property, by creating safety zones around your house by reducing or replacing most of the flammable vegetation.
• Remove all combustible materials away from your house, such as firewood, gas grills and propane tanks.
• Make sure your roof is made of noncombustible and fire resistant materials such as single ply membranes, fiberglass shingles, slate, metal, clay, and concrete tile.
• Enclose sundecks and porches enclosed, as well as eaves and overhangs. Clear leaves, trash and other fire hazards away from decks and porches.
• Clean out gutters on a regular basis, since debris can be ignited by wind-blown embers. If used, gutter covers should be noncombustible.
• Cover house vents such as attic vents, soffit vents, or other openings with ¼ inch or smaller corrosion-resistant wire mesh. For chimneys and stovepipes, cover using 12-gauge spark arrestors or woven wire mesh.
• Use fire resistant house siding such as stucco, metal, brick and cement, concrete and rock. Treat wood siding with UL-approved fire retardant chemicals (though these treatments are not permanent).
• Treat windows to reduce fire risk. Recommended are dual or triple-paned thermal glass and fire resistant shutters or drapes. Tempered glass windows and noncombustible awnings can also help reduce your risk.

SERVPRO of Palo Alto is standing by to assist homes and commercial buildings in Northern California affected by the current devastating fires. Call us at (650) 800-3448 for immediate assistance for residential and commercial fire and water restoration and fire and smoke cleaning services.

Water Main Break Floods Several Homes in Menlo Park

9/21/2017 (Permalink)

SERVPRO of Palo Alto was called to respond to a major water main break in Menlo Park that affected six homes on two adjacent streets close to downtown Menlo Park, causing major water damage, and requiring major water restoration. Within one hour, SERVPRO of Palo Alto responded to two homes that were severely damaged. Upon arrival, our SERVPRO team immediately started to pump out the groundwater that had seeped through the homes' foundations. It was a disaster! There was over two feet of water in the unfinished crawlspaces of two of the homes - basically a muddy mess. Our crews worked simultaneously at the homes to get the water out as quickly as possible. We arrived after 10pm and didn't leave till after 4:30AM!

The water was extracted and pumped out, and SERVPRO of Palo Alto made sure no other potential secondary damage could occur from the standing water.

Our teams came out the next day and installed the proper equipment to dry out the framing under the homes: dehumidifiers and air movers. Over the next several days, we worked with a total of six homes that needed our help with their flooding, damaged contents, damaged drywall and flooring. Our heroes are here to help rain or shine, night or day!

Locally Owned Company with National Resources

SERVPRO of Palo Alto can respond immediately to your water damage emergency, regardless of the scope or size of the damage. We are part of a national network of over 1,600 Franchises with special Disaster Recovery Teams placed strategically throughout the country to respond to large-scale events and disasters.

Whether your water emergency occurs in a big-box store, a home, a condo, or a small office building, we will respond quickly to mitigate the damage and manage the water restoration project through to its completion. Reach SERVPRO of Palo Alto by dialing 650-800-3448.

SERVPRO of Palo Alto Provides 24-Hour Water Damage Restoration Service

9/21/2017 (Permalink)

SERVPRO of Palo Alto is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through both the crisis and the water restoration process. SERVPRO of Palo Alto has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

• Your name and contact information
• Your insurance information (if applicable)
• The street address of the water-damaged home or business
• When did the flooding or water damage occur?
• What caused the water damage (if known)?
• Is there electricity available (on-site)?

About SERVPRO of Palo Alto

SERVPRO of Palo Alto specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property. Call us at 650-800-3448.

We Specialize In Flooded Basement Cleanup and Restoration!

9/14/2017 (Permalink)

A basement can flood at any time, although flooding most often occurs during heavy rainfall. Basements are inherently prone to flooding because they are the lowest level of a building and are normally built partly or entirely below ground level. There are a number of reasons why your Palo Alto basement could flood, including: 

• A blocked or failed sewer lateral pipe
• Heavy rain causes surface water to pool around your home
• Storm sewer backup
• Sanitary sewer backup
• Foundation drainage failure
• Water supply-line break or hot-water tank failure
• And many more

Have Questions about Basement Flooding? 

Call Today - (650) 800-3448

If flood water is not handled quickly and properly, it can jeopardize your health and safety, and cause severe damage to your home’s structure. Remember, the longer you wait, the worse the problem will get.

The bottom line: a flooded basement can jeopardize your health, safety, and your home’s integrity. It’s worth making a call to SERVPRO of Palo Alto and let our trained, professional crews handle the situation safely and correctly. We have earned the trust of hundreds of homeowners, business owners, and property professionals.

We are Flooded Basement Specialists:

• We are Available 24 hours/7 days per week
• We’re a Preferred Vendor to many National Insurance Companies
• We Bill The Insurance Directly – One Less Thing For You To Worry About
• Our Technicians are Highly-Trained  in Water Restoration Techniques
• We use s500 IICRC Restoration Standards
• Advanced Inspection and Extraction Equipment

Basement Flooded? Call Us Today – We’re Ready To Help (650) 800-3448

SERVPRO of Palo Alto is an IICRC Certified Firm

9/14/2017 (Permalink)

We are an IICRC Certified Firm

SERVPRO of Palo Alto is an IICRC firm. The Institute of Inspection, Cleaning and Restoration Certification (IICRC) creates the standards for the restoration industry and provides training and certification to restoration companies. IICRC Certified Firms have the right to display the IICRC Certified Logo.

IICRC Certified Firms must

• Present accurate information to consumers and conduct business with honesty and integrity.
• Require a technician on all jobs who has been formally trained and passed all required tests.
• Require a continuing education program to keep technicians up-to-date on the latest changes in the industry.
• Maintain liability insurance to protect all parties in the event of an accident.
• Maintain a written complaint policy and agree to Better Business Bureau or similar arbitration to resolve disputes, and accept the conclusions and recommendations of arbitration.

The IICRC Develops The Standards For The Restoration Industry

The IICRC has been the driving force in establishing the main industry standards and reference guides for professional carpet cleaning, water damage restoration and mold remediation. These IICRC standards take years to develop and require the coordination of experts in the field: manufacturers, industry organizations, insurance professionals, training schools, contractors, and public health professionals.

Every five years, the standards are reviewed and updated. The water damage restoration field changes rapidly with advancements in technology and science, and therefore the standards must evolve to keep pace.

About SERVPRO of Palo Alto

SERVPRO of Palo Alto specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration and we are an IICRC Certified Firm. We believe in continuous training: from initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Second Floor Leaks Can Mean More Than Just Water Stains in Your Palo Alto or Menlo Park Home

8/23/2017 (Permalink)

Ceiling Damage from Upstairs Broken Pipe.

Some of the most common water emergency inquiries we receive are from customers who have experienced a second story leak, which has leaked to the first floor, through the ceiling which looks staining, bubbling and cracks. Whether the leak is coming from a clean water source like a sink faucet, or a contaminated or dirty water source, such as a toilet, the water damage can be severe.

Water tends to travel and is capable of causing severe structural damage, spreading to other rooms not immediately affected, causing damage to insulation, light fixtures, framing, flooring, and even furniture.

If you suspect water damage in your home in Palo Alto, Menlo Park or Bay area property, do not ignore it, as delaying any service or further inspection could cause more damage, and the water can be concealing more serious issues.

A leaky roof, broken pipe, worn appliance, or accidental overflow can all be causes of water damage. SERVPRO of Palo Alto provides you with expertly trained and certified water technicians along with the newest and most efficient drying equipment to address your water damage. 

Contact SERVPRO of Palo Alto for fast and effective solutions for all water damage issues found in your home. We are here to help to your provide service to help protect your home, 24hrs a day, 7 days a week. Call 650-800-3448.

Fast to your Palo Alto Water Damage Event

5/11/2016 (Permalink)

Flooding and water emergencies don’t wait for regular business hours and neither do we. SERVPRO of Palo Alto provides emergency cleaning and restoration services 24 hours a day, 7 days a week—including all holidays.

Faster To Any Size Disaster

Flooding and water damage is very invasive. Water quickly spreads throughout your home and gets absorbed into floors, walls, furniture, and more.  SERVPRO of Palo Alto arrives quickly and starts the water extraction process almost immediately. This immediate response helps to minimize the damage and the cleaning and restoration costs.

Need Emergency Service? Call Us 24/7 – (650) 800-3448

Water Damage Timeline

Within Minutes

• Water quickly spreads throughout your property, saturating everything in its path.
• Water is absorbed into walls, floors, upholstery, and belongings.
• Furniture finishes may bleed, causing permanent staining on carpets.
• Photographs, books, and other paper goods start to swell and warp.

Hours 1 - 24:

• Drywall begins to swell and break down.
• Metal surfaces begin to tarnish.
• Furniture begins to swell and crack.
• Dyes and inks from cloth and paper goods spread and stain.
• A musty odor appears.

48 Hours to 1 Week:

• Mold and mildew may grow and spread.
• Doors, windows, and studs swell and warp.
• Metal begins to rust and corrode.
• Furniture warps and shows signs of mold.
• Paint begins to blister.
• Wood flooring swells and warps.
• Serious biohazard contamination is possible.

More Than 1 Week:

• Restoration time and cost increase dramatically; replacing contaminated materials and structural rebuilding may be extensive.
• Structural safety, mold growth, and biohazard contaminants pose serious risks to occupants.

About SERVPRO of Palo Alto

SERVPRO of Palo Alto specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property

El Nino Storms Hitting Palo Alto and Bay Area Causing Water Damage

1/6/2016 (Permalink)

The first rounds of storms that meteorologists are attributing to El Nino begin pounding the bay area the first week of 2016.  The series of storms will soak the bay area including Palo Alto. We might be making use of those sand bags after all. 

The National Weather Service is forecasting 6 straight days of rain with the heaviest of rains happening midweek with predictions of rain totals from 1 to 5 inches. However, these are the first storms for El Nino in what weather experts call a 'conga line' of storms. Well we hope we can dance to that tune with the record draughts across Northern and Southern California. 

Our phone calls have been reflecting the weather, as we predicted. With flooded basements and roof leaks being our main causes of water damage this week. We have been responding to calls from Palo Alto and Menlo Park, to Woodside and Portola Valley.  

When damage occurs to you, call the professionals. We are always here to help. 

Locally Owned Company with National Resources

SERVPRO of Palo Alto can respond immediately to your water damage emergency regardless of the scope or size of the damage. We are part of a national network of over 1,600 Franchises with special Disaster Recovery Teams placed strategically throughout the country to respond to large scale events and disasters.

Whether your water emergency occurs in an apartment, a large estate, a small office building, or a multi-unit complex, we will respond quickly to mitigate the damage and manage the restoration project through to its completion.